Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1822 reviews

5 out of 5 stars

1822 total reviews

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Latest Reviews by Working Feedback

Caring and clear

5 out of 5 stars
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Tom and Jo were lovely and very caring and clear about my treatment.

— Irene D

Verified review (2443135) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

First class service

5 out of 5 stars
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Just a first class service from Tom and Jo. Can't fault any aspect of my treatment.

— Elaine C

Verified review (2443079) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

An emergency appointment

5 out of 5 stars
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I have been attending the practice for 43 years and have always received a professional service. Today I needed an emergency appointment which I got straight away, I had full treatment and left the practice smiling again. Thank you.

— Christine R

Verified review (2442855) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Pleasant, informative and professional

5 out of 5 stars
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Reception, Hygienist and Dentist as usual pleasant, informative and professional. Well done Oaklands.

— Ian B

Verified review (2442791) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

6 month check up

5 out of 5 stars
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In today for my 6 month check up. All went smooth, good dentist seen, very pleased

— Arnold T

Verified review (2441972) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Staff are all brilliant

5 out of 5 stars
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As always, sorted out very quickly and on time. Staff are all brilliant.

— Vivienne H

Verified review (2441642) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Filling

4 out of 5 stars
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Temporary/Permanent Filling.

— William W

Verified review (2441624) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Friendly, professional

5 out of 5 stars
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The appointment was on time, the examination was conducted in a friendly, professional manner and the way forward fully discussed and mutually agreed to my complete satisfaction. All members of staff were cheerful, friendly and utterly competent and professional.

— Ian P

Verified review (2441396) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Very pleasant and helpful

4 out of 5 stars
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Alex is always very pleasant and helpful, makes you feel comfortable.

— Denise M

Verified review (2441210) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Care and understanding

5 out of 5 stars
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I've had to book 2 emergency appointments due to toothache, on both occasions I have been dealt with care and understanding. Sophie on reception is lovely and has gone out of her way with my appointments

— Alison W

Verified review (2440449) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

All good

5 out of 5 stars
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All good today

— Gillian M

Verified review (2439004) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes

Everyone is lovely

5 out of 5 stars
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Just lovely lasses greet you, everyone is lovely

— Ann-louise P

Verified review (2438699) Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Kind and friendly

5 out of 5 stars
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Everyone is kind and friendly.

— Sandra G

Verified review (2438221) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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Excellent service as usual

— Graham P

Verified review (2437910) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes

Oaklands Dental Surgery

5 out of 5 stars
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Quick to be seen, and very helpful and knew a bit about me, which is always a good sign, listened well, explained everything well. Happy today with my dentist.

— Hazel B

Verified review (2436900) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The staff were very pleasant

4 out of 5 stars
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Didn’t have long to wait to see the dentist and the staff were very pleasant.

— Anonymous

Verified review (2435451) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? NHS

Excellent hygienist

5 out of 5 stars
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The hygienist was excellent, no pain at all

— Ian W

Verified review (2435157) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Oaklands Dental Surgery

5 out of 5 stars
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Attended on a recommendation
A far drive from were I live but it was worth the visit

— Joanne J

Verified review (2433039) Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Thorough and helpful

5 out of 5 stars
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Very thorough and helpful with advice

— Cynthia R

Verified review (2432722) Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Excellent care

5 out of 5 stars
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I received excellent care, advice and attention. Many thanks.

— Anonymous

Verified review (2432625) Review left 4 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS