My experience

Happy visit all round

— Fiona K

Verified review (2271560) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of Oaklands Dental Surgery?

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? Na

All good

All good and informative, thank you

— Margaret W

Verified review (2270752) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Good

How satisfied are you with the appointment waiting time?

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Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes

If you answered Yes, please could you provide some more information? Very informative to my enquiries

My experience

Very nice staff

— Robert I

Verified review (2270419) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

The staff are amazing

I have attended this surgery for many years now. The staff are amazing, the service is excellent and would highly recommend.

— Anthony J

Verified review (2270345) Review left 10 months ago
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Overall, how was your experience of Oaklands Dental Surgery?

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How satisfied are you with the information from the surgery on the cost of your treatment?

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Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes

If you answered Yes, please could you provide some more information? I was already on a plan

My experience

My appointment was cancelled without my knowledge. A wasted trip.

— Anonymous

Verified review (2269662) Review left 9 months ago
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Overall, how was your experience of our service? Poor

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? na

Explained everything

Very happy with every aspect of my visit. Dentist was really nice and explained everything. Thank you.

— Lynn H

Verified review (2269439) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very pleasant experience

The dentist I saw today was very thorough and helpful. I had 2 X-rays and I was shown the X-rays on screen and fully explained. Very pleasant experience, I would be happy to see him again.

— Joan H

Verified review (2268928) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Everything was explained to me

I don't normally leave reviews but my recent experience of having a tooth extraction was much better than I expected. I really don't like going to the dentist but I needn't have worried at all. Everything was explained to me before starting which really helped.

— Anonymous

Verified review (2268875) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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How satisfied are you with the information from the surgery on the cost of your treatment?

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? N/a

Excellent visit

Excellent visit with Claire and treatment plan discussed.

— Margaret W

Verified review (2268874) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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How satisfied are you with the information from the surgery on the cost of your treatment?

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? .

Excellent treatment

Excellent treatment and advice, all delivered in a friendly and professional manner!

— John D

Verified review (2268265) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

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How satisfied are you with the information from the surgery on the cost of your treatment?

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? No

Friendly, professional

Friendly, professional dentist who put you at ease

— Susan V

Verified review (2267997) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

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How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? Not applicable

Fantastic with my elderly mother

Tom & Jo were once again fantastic with my elderly mother, they put her at ease & took time to explain things to her.

— Evelyn M

Verified review (2267971) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Friendly, polite

Friendly, polite, professional. No issues

— Anonymous

Verified review (2267692) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? N/A

I felt so calm

I had implant surgery tonight by Dr Tom Garcesa and dental nurse Jo. The procedure was so smooth and pain free. They are so professional and explain everything so well. I felt so calm during the whole appointment. Thank you both for putting me at ease.

— Allison R

Verified review (2267675) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes

If you answered Yes, please could you provide some more information? I was given all the information

Was this treatment paid for privately, or on the NHS? Private

Great service

Great service always.

— Tina S

Verified review (2267389) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Looked after very well

It was a pleasure going to the dentist, I was made comfortable and looked after very well, thank you.

— Paul M

Verified review (2267025) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? I did answer no.

My experience

Waiting time poor !

— John S

Verified review (2266844) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? No

My experience

Dental check up

— Anonymous

Verified review (2266786) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of Oaklands Dental Surgery?

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? Already got the plan

Couldn’t fault the staff

Everything was great, people were polite and helpful, not keen on going to dentist, but the service helps with the nerves !!
Couldn’t fault the staff in any way!

— Anonymous

Verified review (2266534) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? No