Oaklands Dental Surgery

A relaxed visit

It was a pleasant & relaxed visit. The staff were helpful, polite, efficient & friendly.

— Anonymous

Verified review (2262194) Review left 10 months ago
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Overall, how was your experience of our service? Very good

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How satisfied are you that the dental surgery involves you in decisions about your treatment?

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? Did not answer yes to this question

My dentist here is amazing

I was always terrified to go the dentist however my dentist here is amazing. He makes me feel very relaxed and tells me exactly what he is doing.
I would highly recommend this dentist

— Janet S

Verified review (2261768) Review left 10 months ago
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Overall, how was your experience of Oaklands Dental Surgery?

My experience

Everything was fine

— David W

Verified review (2261660) Review left 10 months ago
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Overall, how was your experience of our service? Very good

Excellent

Excellent service

— Helen S

Verified review (2261641) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? N/A

Oaklands Dental Surgery

Friendly and helpful staff who sorted me out in an emergency.

— Anonymous

Verified review (2261297) Review left 10 months ago
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Overall, how was your experience of our service? Very good

Thorough explanation

Professional and focussed. Thorough explanation at pre, during and post treatment.

— Anonymous

Verified review (2261167) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? Previously explained.

Was this treatment paid for privately, or on the NHS? Private

Friendly & professional

Everyone was very friendly & professional.

— Sandra G

Verified review (2260877) Review left 10 months ago
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Overall, how was your experience of our service? Very good

Friendly and informative

Friendly and informative staff

— Anonymous

Verified review (2260816) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

All options were explained

Great advice given, and all options were explained to me clearly.

— Richard L

Verified review (2260032) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? n/a

Excellent dentist

Waiting was acceptable. My dentist Clair was excellent, friendly manner and informative.

— Peter W

Verified review (2259865) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? No

Oaklands Dental Surgery

Outstanding service

— Paul H

Verified review (2259576) Review left 10 months ago
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Overall, how was your experience of our service? Very good

Always puts me at ease

As a very nervous patient, Claire always puts me at ease

— Jackie K

Verified review (2259560) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? n/a

Seen on time

Arrived on time, seen on time

— Anonymous

Verified review (2259492) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

The Dentist was very thorough

Everything went very smoothly and on time. The Dentist was very thorough.

— John R

Verified review (2259465) Review left 10 months ago
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Overall, how was your experience of our service? Very good

Excellent experience

I underwent extensive preparation for a future implant on 28:07:25. Everything went smoothly and according to plan. Tom explains the procedure at the start and continues to give any further details as appropriate. Being regularly informed is reassuring when the work is invasive and extensive.
The whole experience of visiting Oaklands, from the moment you walk through the door to leaving the treatment room, is excellent.

— Elizabeth G

Verified review (2259264) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? I answered 'no' but your questionnaire is stuck on this I believe!

Was this treatment paid for privately, or on the NHS? Private

Excellent experience

Excellent experience as always.

— Lukasz W

Verified review (2258780) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? ...

Was this treatment paid for privately, or on the NHS? Private

Excellent service

Excellent service and patient care

— Nigel R

Verified review (2258717) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? n/a

A warm welcome

Chris Sharrock was very professional, a warm welcome from the receptionists.

— Anonymous

Verified review (2258484) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information?

Excellent service

Excellent service. Very professional and friendly

— Anonymous

Verified review (2258304) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? I did not answer Yes

The children look forward to coming

Denist Claire and nurse Clare were as great as ever. The children look forward to coming as they are so good with them.

— Nicola S

Verified review (2258168) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good