Oaklands Dental Surgery

Very good

The process was very good, allowing me to book my own appointment. It is very efficient and all staff are friendly.

— Anonymous

Verified review (2258038) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

Ten out of ten

— Julie C

Verified review (2258019) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

I can't fault it

Friendly, kind and professional service. All staff from receptionists to dentist and dental nurses. I have mobility issues but never made to feel uncomfortable or a nuisance, I can't fault it

— Catherine M

Verified review (2257962) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Treatment was fast and friendly

Excellent service, I was given an appointment on the day I rang regarding a gum infection.
As usual the treatment was fast and friendly.

— Bernard C

Verified review (2257357) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Great

Dr Tom, as always was great. Didnt need any treatment which was even better.

— Anonymous

Verified review (2256534) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

A thorough check up

I was seen promptly given a thorough check up. Various suggestions were given which will be very helpful. Christopher was a very pleasant young man and chatted amiably. I came to Mike Jolly when he opened his surgery and am pleased to say that the practice is being run extremely well since he retired.

— Sheila B

Verified review (2256157) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Genuine and caring dentist

I’ve been coming to Oakland’s for over 30 years and always had Mr Jolly who was exceptional at his work but Clare Daly has been honestly the most helpful genuine and caring dentist I’ve ever had - she’s brilliant and I can’t tell you how lucky the practice is to have someone like her, a credit to Oakland’s.

— Jack B

Verified review (2255868) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Clean and polish

Most professional clean and polish I have had.

— Paul C

Verified review (2255782) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Great service

Great service. Very professional.

— Anonymous

Verified review (2255389) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? N/A

Was this treatment paid for privately, or on the NHS? Private

Always excellent

Surgery is always excellent and all staff respond to all queries

— Alan K

Verified review (2255269) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? -

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? Will only pay privately

Was this treatment paid for privately, or on the NHS? Private

My experience

Very good.

— Anthony T

Verified review (2255256) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? .

Was this treatment paid for privately, or on the NHS? Private

Friendly, professional

Friendly, polite, professional

— Hilary S

Verified review (2255120) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of Oaklands Dental Surgery?

Explains everything well

A pleasant experience as Alex explains everything well & always answers any questions which arise, clearly looks after his patients

— Karen B

Verified review (2255012) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes

If you answered Yes, please could you provide some more information? Received emails detailing my treatment plan

Was this treatment paid for privately, or on the NHS? Private

Great support

Great empathetic support as always.

— Anonymous

Verified review (2254902) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Reassured me of all my options

Very helpful and reassured me of all my options, thank you

— Amanda H

Verified review (2254488) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Efficient

Just very efficient.

— Ian M

Verified review (2254216) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Exceptional

Exceptional. I love everything about the team and most importantly Alex nd his assistant, they make you feel comfortable and safe

— Josephine R

Verified review (2253895) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Dentist put us at ease

Good, efficient service. Excellent reception team. Dentist put us at ease and explained everything

— Anonymous

Verified review (2253724) Review left 11 months ago
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Overall, how was your experience of our service? Good

Caring and gentle

Excellent service as always with Dr Claire Daly who is so caring and gentle.

— Vicky W

Verified review (2253619) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? N/A

Very reassuring

This appointment was very reassuring. Clare went through what will happen following the extraction of my fractured tooth at the hospital and assured me that my teeth will settle down but it will take time. Thank you.

— Anonymous

Verified review (2253611) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? I asnwered "No"