Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

Great dentist

5 out of 5 stars
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Tom is a great dentist, always felt at ease and comfortable when having treatment. All the staff are really helpful, professional and knowledgeable.

— Alice K

Verified review (2253255) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
If you answered Yes, please could you provide some more information? N/A
Was this treatment paid for privately, or on the NHS? Private

Extraction

5 out of 5 stars
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The best tooth extraction experience ever. I was very nervous, it was over with very quickly, Tom certainly knows what he's doing, no pain, thank you

— Joanne W

Verified review (2253183) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
If you answered Yes, please could you provide some more information? No
Was this treatment paid for privately, or on the NHS? Private

Nice, pleasant dentist

5 out of 5 stars
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Friendly reception girl, nice, pleasant dentist and dental nurse

— Anonymous

Verified review (2253154) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The dentist was so calming

5 out of 5 stars
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Came in on an emergency appointment for the first time in this surgery and with extreme anxiety, and all staff from the lady at reception to the dentist was so accommodating and none judgmental, even when I was almost in tears in the chair, the dentist was so calming and made the experience a lot easier

— Danielle Y

Verified review (2253064) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

4 out of 5 stars
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Great service from the staff, computer booking system needs reviewing.

— Anonymous

Verified review (2253060) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
If you answered Yes, please could you provide some more information? I didn’t see a dentist!

My experience

2 out of 5 stars
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Booked an appointment and the dentist practice had no record.

— Sharon A

Verified review (2253045) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor

My experience

5 out of 5 stars
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Good

— John D

Verified review (2252972) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly, professional

5 out of 5 stars
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Friendly, professional service

— Deborah W

Verified review (2252832) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

My experience

5 out of 5 stars
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Excellent!

— Anonymous

Verified review (2252802) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
If you answered Yes, please could you provide some more information? Not applicable

Courteous and polite

5 out of 5 stars
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Excellent visit, very transparent in explaining the process from start to finish. Courteous and polite staff.

— John F

Verified review (2252782) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
If you answered Yes, please could you provide some more information? On denplan

Always make you feel at ease

5 out of 5 stars
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The staff at Oaklands Dental Surgery are welcoming and always make you feel at ease

— Anonymous

Verified review (2252624) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars

Explained treatments nicely

5 out of 5 stars
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Always explained treatments nicely, puts me at ease as I am very nervous

— Susan B

Verified review (2252623) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Treatment options clearly explained

5 out of 5 stars
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Follow up check today. Outcome and treatment options clearly explained.

— Anonymous

Verified review (2252148) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
If you answered Yes, please could you provide some more information? I answered no. Why do you want me to fill this one in?

Brilliant

4 out of 5 stars
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Brilliant. Very informative and reassuring

— Anonymous

Verified review (2251994) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
If you answered Yes, please could you provide some more information? no not told

My experience

5 out of 5 stars
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The clinicians and reception staff are very friendly and sensitive and very professional in all they do, lovely building, light and airy and all great once you have negotiated the jungle of weeds that pervade every footpath and doorway. What a dishevelled mess. Thankfully no such neglect inside

— Paul L

Verified review (2251918) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
If you answered Yes, please could you provide some more information? Under consideration

Gave me some great advice

5 out of 5 stars
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Simeon was very friendly and gave me some great advice about keeping my gums healthy as I have an issue with my gums along the bottom teeth, he has advised my next best steps to ensure to maintain my gums in a healthy manner.

— Mathew P

Verified review (2250950) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
If you answered Yes, please could you provide some more information? N/A

Quick appointment

5 out of 5 stars
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Really good and quick appointment

— Anonymous

Verified review (2250793) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars

Lovely environment

5 out of 5 stars
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Excellent. So professional and friendly. Lovely environment

— Julie J

Verified review (2250745) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
If you answered Yes, please could you provide some more information? No

Always helpful

5 out of 5 stars
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On time and always helpful

— Susan L

Verified review (2250740) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Welcoming experience

5 out of 5 stars
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As usual a professional and welcoming experience.
Tom is a gem!

— Damian C

Verified review (2250543) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars