Oaklands Dental Surgery

Great dentist

Tom is a great dentist, always felt at ease and comfortable when having treatment. All the staff are really helpful, professional and knowledgeable.

— Alice K

Verified review (2253255) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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How satisfied are you that the dental surgery involves you in decisions about your treatment?

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How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? N/A

Was this treatment paid for privately, or on the NHS? Private

Extraction

The best tooth extraction experience ever. I was very nervous, it was over with very quickly, Tom certainly knows what he's doing, no pain, thank you

— Joanne W

Verified review (2253183) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? No

Was this treatment paid for privately, or on the NHS? Private

Nice, pleasant dentist

Friendly reception girl, nice, pleasant dentist and dental nurse

— Anonymous

Verified review (2253154) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

The dentist was so calming

Came in on an emergency appointment for the first time in this surgery and with extreme anxiety, and all staff from the lady at reception to the dentist was so accommodating and none judgmental, even when I was almost in tears in the chair, the dentist was so calming and made the experience a lot easier

— Danielle Y

Verified review (2253064) Review left 11 months ago
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Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

Great service from the staff, computer booking system needs reviewing.

— Anonymous

Verified review (2253060) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? I didn’t see a dentist!

My experience

Booked an appointment and the dentist practice had no record.

— Sharon A

Verified review (2253045) Review left 10 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Poor

My experience

Good

— John D

Verified review (2252972) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly, professional

Friendly, professional service

— Deborah W

Verified review (2252832) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

My experience

Excellent!

— Anonymous

Verified review (2252802) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? Not applicable

Courteous and polite

Excellent visit, very transparent in explaining the process from start to finish. Courteous and polite staff.

— John F

Verified review (2252782) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of Oaklands Dental Surgery?

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? On denplan

Always make you feel at ease

The staff at Oaklands Dental Surgery are welcoming and always make you feel at ease

— Anonymous

Verified review (2252624) Review left 11 months ago
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Explained treatments nicely

Always explained treatments nicely, puts me at ease as I am very nervous

— Susan B

Verified review (2252623) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Treatment options clearly explained

Follow up check today. Outcome and treatment options clearly explained.

— Anonymous

Verified review (2252148) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? I answered no. Why do you want me to fill this one in?

Brilliant

Brilliant. Very informative and reassuring

— Anonymous

Verified review (2251994) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? no not told

My experience

The clinicians and reception staff are very friendly and sensitive and very professional in all they do, lovely building, light and airy and all great once you have negotiated the jungle of weeds that pervade every footpath and doorway. What a dishevelled mess. Thankfully no such neglect inside

— Paul L

Verified review (2251918) Review left 10 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes

If you answered Yes, please could you provide some more information? Under consideration

Gave me some great advice

Simeon was very friendly and gave me some great advice about keeping my gums healthy as I have an issue with my gums along the bottom teeth, he has advised my next best steps to ensure to maintain my gums in a healthy manner.

— Mathew P

Verified review (2250950) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? N/A

Quick appointment

Really good and quick appointment

— Anonymous

Verified review (2250793) Review left 11 months ago
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Overall, how was your experience of Oaklands Dental Surgery?

Lovely environment

Excellent. So professional and friendly. Lovely environment

— Julie J

Verified review (2250745) Review left 11 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? No

Always helpful

On time and always helpful

— Susan L

Verified review (2250740) Review left 11 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Welcoming experience

As usual a professional and welcoming experience.
Tom is a gem!

— Damian C

Verified review (2250543) Review left 11 months ago
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Overall, how was your experience of Oaklands Dental Surgery?