Had a dental hygiene appointment and they were very professional and accommodating. Made me feel comfortable throughout the entire process and took time to answer my questions. Overall, it was a positive experience, and I highly recommend their services.
— Anonymous
Verified review (2242633)
Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
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N/A
Was this treatment paid for privately, or on the NHS?
Private
Friendly service
Appointments ran exactly to time, friendly service from Hygienist Charlotte and Dentist Tom, with useful advice on dental hygiene and care of teeth and gums
— Suzanne H
Verified review (2242391)
Review left 11 months ago
This review was collected via SMS feedback service.
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Very good
Was this service paid for privately, or on the NHS?
Private
Excellent service
Excellent service. Professional work. Helpful manner
— Christopher B
Verified review (2242187)
Review left 11 months ago
This review was collected via email feedback service.
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Very good
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Did your dentist talk to you about membership plan options and give you a card with plan details on?
Yes
If you answered Yes, please could you provide some more information?
I'm not eligible
Was this treatment paid for privately, or on the NHS?
Private
My experience
My appointment was half an hour late, yet if you are 3 minutes late, they won't see you. I don't like the fact that you don't have a regular dentist, and they have cancelled my appointments more times than I care to say. The practice is just not the same as it was when Mr Jolly was there. The dentists are polite when you do get to see them, on a positive note.
— Hazel B
Verified review (2242177)
Review left 11 months ago
This review was collected via SMS feedback service.
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Poor
Staff were lovely, put me at ease and explained everything to me
Staff were lovely, put me at ease and explained everything to me before, during and after the treatment which was brilliant. The experience was very enjoyable and everyone was friendly.
— Anonymous
Verified review (2242054)
Review left 11 months ago
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Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
If you answered Yes, please could you provide some more information?
n/a
Very pleasant
Everyone very pleasant and seen on time
— John P
Verified review (2241798)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Polite and friendly
Been seeing Stella for a long time, she's always polite, pleasant, and knows that I am always stressed. I will miss her very much, but wish her a happy retirement. The receptionist was polite and friendly.
— Doreen M
Verified review (2241012)
Review left 11 months ago
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Very good
Highly recommended
Have always been very happy with my treatment at this dental practice and would recommend it to anyone looking for a dentist. The staff are friendly and helpful
.
— Janette E
Verified review (2240711)
Review left 11 months ago
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Very good
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Thorough
Thorough examination, all options and costs are explained fully
— Anonymous
Verified review (2240558)
Review left 11 months ago
This review was collected via SMS feedback service.
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Very good
Very pleased
Very pleased from the visit today. From the friendly welcome from the receptionist, to Bilal and all the staff.
— Jane W
Verified review (2240186)
Review left 11 months ago
This review was collected via email feedback service.
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Very good
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Efficient
Appointment on time
— Anonymous
Verified review (2240178)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great visit
Great visit
— Richard L
Verified review (2240008)
Review left 11 months ago
This review was collected via email feedback service.
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Very good
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Was this treatment paid for privately, or on the NHS?
Private
Excellent
Excellent service as usual. All my questions were answered in a professional manner.
— John T
Verified review (2239912)
Review left 11 months ago
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Very good
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Was this treatment paid for privately, or on the NHS?
Private
Friendly and helpful
Always friendly and helpful
— Ronald D
Verified review (2239638)
Review left 11 months ago
This review was collected via email feedback service.
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Very good
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Calm, unhurried
I found my dentist and dental nurse calm, professional, they explained everything clearly and the whole atmosphere was calm, unhurried and again professional
— Anita P
Verified review (2239301)
Review left 11 months ago
This review was collected via SMS feedback service.
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Very good
Pain free
The visit was pain free and friendly
— Marian M
Verified review (2239089)
Review left 11 months ago
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Very good
A lovely dentist
Such a great experience at the dentist (it's always good when you leave with a clean bill of health). Tom is such a lovely dentist and the hygienists and dental nurses great.
— Anonymous
Verified review (2239037)
Review left 11 months ago
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What a great dental practice.
What a great dental practice. Tom and the team are professional, personable and kind. The best dental surgery of my 60+ years!
Highly recommended.
— Christopher T
Verified review (2238675)
Review left 11 months ago
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Friendly but professional
As always, very friendly but professional atmosphere on this visit.
— Stephen C
Verified review (2238266)
Review left 1 year ago
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Overall, how was your experience of Oaklands Dental Surgery?
My experience
Mixed review as the Dentist is fantastic and always very professional however recently the staff at reception have changed. Very nice and polite but feel they lack knowledge of dental work so unable to give advice and book correct appointments which in turn waste the patients time and money.
— June A
Verified review (2237902)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
