Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

Always a good experience

5 out of 5 stars
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Dentist always relatable, informative, and willing to discuss concerns, keeping me informed throughout appointment. Always a good experience with Alex

— Karen W

Verified review (2237871) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Very pleasant

5 out of 5 stars
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A lot of new staff, overall very pleasant

— Anne T

Verified review (2237803) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Helpful receptionist

5 out of 5 stars
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Polite, professional and helpful receptionist. Dentist efficient. Explain everything well.

— Anonymous

Verified review (2237528) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

My experience

5 out of 5 stars
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Stella solved my problem with my denture. Sorry she is retiring.

— Anonymous

Verified review (2237250) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Great dentists

5 out of 5 stars
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Superb practice. Nice receptionists and most importantly, great dentists

— Anonymous

Verified review (2237160) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Oaklands Dental Surgery

5 out of 5 stars
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Staff and dentist are always pleasant

— Diane S

Verified review (2237069) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Good experience

5 out of 5 stars
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Always had a good experience

— Simon W

Verified review (2237003) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Helpful and kind

5 out of 5 stars
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Everyone was so helpful and kind

— Barbara R

Verified review (2236319) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The best of care

5 out of 5 stars
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I have always experienced the best of care at this surgery, no complaints

— Shirley G

Verified review (2236306) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Wonderful lady on reception

5 out of 5 stars
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I would just like to thank the wonderful lady on reception. She went above and beyond to make sure I was seen by the dentist and is credit to your practice

— David D

Verified review (2236284) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Lovely staff

5 out of 5 stars
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Great treatment, lovely staff and fab facilities

— Ella B

Verified review (2236228) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Calm attitude

5 out of 5 stars
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Not too long a wait. Liked the dentist's calm attitude, plus his assistant.

— Josephine W

Verified review (2236097) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Lovely people

5 out of 5 stars
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All of the lovely people working at this surgery were helpful, polite and kind

— Jenna C

Verified review (2236082) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Very good

5 out of 5 stars
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It was a very good review

— Anonymous

Verified review (2235834) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Best dentist I have ever seen

5 out of 5 stars
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The best dentist I have ever seen. I have a fear of the dentist and this surgery and my specific dentist has really helped turn this around. I have just completed my treatment plan spaced out and I'm now back to regular check ups. It's a little on the expensive side as I'm not NHS but that's okay when you get someone who you finally trust.

— Anonymous

Verified review (2235763) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Check up

5 out of 5 stars
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Went for check up and all good. Thanks to Stella for all her years at Oaklands - a great dentist, who will be missed

— Anonymous

Verified review (2235515) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Helpful

5 out of 5 stars
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Helpful and pleasant staff.

— Anonymous

Verified review (2235391) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very nice and polite

5 out of 5 stars
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Really liked the dentist I saw, very nice and polite.
Would like to see her next time.

— Patricia S

Verified review (2235389) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Absolutely amazing

5 out of 5 stars
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I would like to share my thoughts on the treatment I received at Oaklands Dental Surgery today.
I was booked in to have a couple of (what for most people) would see as simple tooth extractions.
I am a dental phobic, some terrible experiences in the past at other dental practices have left me terrified of dental treatment.
Tom was absolutely amazing, he explained every step of the procedure prior to doing anything & constantly checked with me as to my stress levels. The extractions were completed so well that I wasn't even aware that they had been done!
I wish that I could have been treated by someone with Tom's professionalism & compassion in the past, I certainly wouldn't have been anywhere near as anxious.
Thanks Tom!!

— Maria G

Verified review (2235265) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

My experience

3 out of 5 stars
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Went for a teeth cleaning yesterday and was literally in the chair for 5min. Seemed very rushed and my teeth did not feel any cleaner than when I walked in

— Melanie W

Verified review (2235214) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 3 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars