Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Made to feel really at ease

5 out of 5 stars
workingfeedback logo
Fantastic customer service by Simeon, the nurse and receptionist.
Made to feel really at ease and gave lots of good advice.
Made me less nervous and not dread going back.

— Joanne L

Verified review (2235207) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Very impressed

5 out of 5 stars
workingfeedback logo
First time seeing the hygienist Simeon, very impressed, he was very thorough, great information given to me.

— Anonymous

Verified review (2235145) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Brace fitting

5 out of 5 stars
workingfeedback logo
Excellent service from the team at Oaklands, my brace fitting was a lot easier than I thought, very relaxed and made to feel as comfortable as possible.

— Anonymous

Verified review (2234973) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Friendly, prompt

5 out of 5 stars
workingfeedback logo
Friendly staff and prompt service

— Andrew M

Verified review (2234814) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Excellent treatment

5 out of 5 stars
workingfeedback logo
Excellent treatment by all staff.
Very smart and friendly dentist.

— Brenda H

Verified review (2234807) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Very kind, patient

5 out of 5 stars
workingfeedback logo
Alex & assistant (Nina?) both very kind, patient & supportive. They do their best to allay my anxiety. Thank you

— Catherine M

Verified review (2234797) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very professional

5 out of 5 stars
workingfeedback logo
Very happy with my treatment.
Charlotte is always very professional.

— Julie L

Verified review (2234772) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly and professional

5 out of 5 stars
workingfeedback logo
The appointment was on time and everyone was friendly and professional

— Diane D

Verified review (2234276) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

I felt in safe hands

5 out of 5 stars
workingfeedback logo
Chris is excellent. Very professional, explained everything thoroughly. I had four fillings and he made it as comfortable as possible for me. I felt in safe hands. Very happy with the results.

— Rachael H

Verified review (2234257) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Friendly treatment

5 out of 5 stars
workingfeedback logo
I always receive professional and friendly treatment at Oaklands. Everything is explained to me clearly and makes me feel reassured and have confidence in my dentist Tom Gacesa and his assistant Jo

— Maura R

Verified review (2234228) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Friendly and professional

5 out of 5 stars
workingfeedback logo
Was informed of the kind of treatment needed Chris was polite and friendly and professional

— Kathleen W

Verified review (2233985) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Great team

5 out of 5 stars
workingfeedback logo
Excellent surgery supported by a great team

— Anonymous

Verified review (2233822) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

The dentist was brilliant

5 out of 5 stars
workingfeedback logo
Lovely place. Spotlessly clean. The dentist was brilliant.

— Deborah B

Verified review (2233658) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Appointment went well

5 out of 5 stars
workingfeedback logo
Appointment went well. It’s always hard at appointments as my disabled daughter gets frustrated but managed to get through appointment despite my daughter wanting to leave. But did not feel under pressure or judged on my daughter's behaviour which was nice

— Anonymous

Verified review (2233233) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

I was seen on time

5 out of 5 stars
workingfeedback logo
Receptionist friendly & I was seen on time.
First time I've seen Alex, he was very pleasant & explained issues with my teeth in detail, which was very helpful.

— Lynn T

Verified review (2232846) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Oaklands Dental Surgery

5 out of 5 stars
workingfeedback logo
I was happy with my treatment, both Stella and Charlotte were kind to me
I will miss Stella when she retires.

— Anonymous

Verified review (2232785) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Amazing staff

5 out of 5 stars
workingfeedback logo
Amazing staff as always, 5 star service

— Harry K

Verified review (2232638) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars

My experience

5 out of 5 stars
workingfeedback logo
Arrived well in advance for my appointment but was 20 minutes late being called in to be seen

— Anonymous

Verified review (2232526) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Brilliant

5 out of 5 stars
workingfeedback logo
Alex is brilliant in every respect. Very reassuring, competent and knowledgeable, with a friendly manner and pleasant disposition.

— Anonymous

Verified review (2232423) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Great care

5 out of 5 stars
workingfeedback logo
Great treatment and care

— Ian H

Verified review (2232328) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars