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Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

Appointment

5 out of 5 stars
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Pleasant experience as usual

— Andrew S

Verified review (2232290) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

First class service

5 out of 5 stars
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First class service with a friendly atmosphere.

— Anthony T

Verified review (2232085) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

5 out of 5 stars
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Sad Stella is retiring, I was so comfortable with her efficiency and professional ways, she will be missed.

— Margaret M

Verified review (2231844) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Brilliant

5 out of 5 stars
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Best Dental practice. Alex and the team are brilliant. Great care and super friendly

— Simon F

Verified review (2231827) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Fantastic service

5 out of 5 stars
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Fantastic service from the moment I walked in to the moment I left.

— Anonymous

Verified review (2231814) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Very nice people

5 out of 5 stars
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Very nice people and helpful

— Chris M

Verified review (2231793) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Excellent service

5 out of 5 stars
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Excellent service. Rang up at 8.10 in the morning with a broken tooth had it sorted at 8.30 same day.

— William R

Verified review (2231651) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

My experience

1 out of 5 stars
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So a while back I made an emergency appointment because I was in pain. I saw this dentist and he did nothing, let me walk out in pain, so I rung the NHS, they said they could not treat me whilst I’m registered with you so I rung your reception and she was lovely and knew how much pain I was in. She made an appointment with another dentist. She told me that I was to either have a root canal or have it removed so I chose root canal! So you book me in with the dentist previously to do a root canal. I’ve waited two months and booked time off work and guess what, he did nothing yet again. This is multiple appointments for nothing and charging me! He had no intention of doing a root canal as a lady walked in and said something about another appointment and said I will see her in 15 mins, unbelievable. I've been with Oaklands for over 30 years and never had this experience before, sign of the times I suppose

— Glynn M

Verified review (2231623) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very poor

Oaklands Dental Surgery

5 out of 5 stars
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Excellent service

— Janet A

Verified review (2231197) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Prompt, professional, friendly

5 out of 5 stars
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Prompt, professional but friendly service from Stella as always. Sad to see her retire but wish her all the very best for the future.

— Janis K

Verified review (2231137) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment

4 out of 5 stars
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My experience was as expected of a service.

— Anonymous

Verified review (2231016) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Oaklands Dental Surgery

5 out of 5 stars
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No issues. Tom is fully aware of my requirements and accepts my decisions.

— Brian C

Verified review (2230983) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Excellent service

5 out of 5 stars
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The staff and service is excellent

— Mark H

Verified review (2230982) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Friendly and efficient

5 out of 5 stars
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Clean, friendly, efficient dentist.

— Anonymous

Verified review (2230959) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Good service

5 out of 5 stars
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Had an early morning routine check up and was seen immediately. Service was good in general so no complaints.

— Anonymous

Verified review (2230946) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Seen quickly and efficiently

4 out of 5 stars
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Was seen quickly and efficiently about my dental concerns.

— Elaine R

Verified review (2230768) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars

Seen promptly

5 out of 5 stars
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Was seen promptly and put at ease regarding my issue

— Yvonne N

Verified review (2230511) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

A very caring approach

5 out of 5 stars
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Part way through the process of front upper implants; the whole exercise has been performed with the utmost professionalism - great communication and a very caring approach

— Richard T

Verified review (2229796) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Excellent dentist

5 out of 5 stars
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Staff all friendly and efficient. Alex is an excellent dentist and always takes the time to explain everything.

— Alison W

Verified review (2229684) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Highly recommend

5 out of 5 stars
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Lovely dental practice, the staff are so friendly and the dentist makes you feel at ease, I have a monthly payment plan which is peace of mind, highly recommended

— Julie M

Verified review (2229484) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars