Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

Root canal work

5 out of 5 stars
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I have had root canal work done by Alex this was over two hour long sessions. He was very professional, and caring and made me feel safe talking me through a very difficult procedure. I feel very lucky that he is my dentist

— Linda S

Verified review (2224456) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent care

5 out of 5 stars
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Five appointments. Excellent care and outcomes at four of them. I was somehow forgotten on the fourth one, which was a waste of a £20 taxi fare, but nobody’s perfect.

— Dave M

Verified review (2224430) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

An urgent appointment

5 out of 5 stars
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Excellent. Got an urgent appointment on the day due to some pain. Seen quickly and dentist very efficient and helpful

— Anonymous

Verified review (2224405) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great experience

5 out of 5 stars
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Always a great experience. The team are very friendly.

— Gillian K

Verified review (2224288) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Highly recommend

5 out of 5 stars
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My appointment went well. Didn’t wait long to be seen by the dentist and the hygienist.
Highly recommended.

— Christine T

Verified review (2224000) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

A fun experience

5 out of 5 stars
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Who knew tooth extractions could be so much fun! Dr Alex and his wonderful assistant whose name I didn’t get (sorry) made me feel at ease and was such a fun experience.
Both are a huge credit to this dental practice, they deserve a pay rise

— Anonymous

Verified review (2223816) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

My hygienist is brilliant

5 out of 5 stars
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Once again a perfect treatment. Always explains what's being done. I have very sensitive teeth but my hygienist is brilliant because she does my cleaning dry without the cold air equipment

— Beverley P

Verified review (2223692) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

5 out of 5 stars
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Very professional service.

— Anonymous

Verified review (2223612) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent

5 out of 5 stars
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Excellent dental maintenance.

— John M

Verified review (2223325) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

Appointment

5 out of 5 stars
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Saw Chris, a new Dentist. He was very nice but again there was definitely a sales pitch going on and not sure I like that. Pushing the cost of a private scale and polish before offering NHS.

— Anonymous

Verified review (2223134) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Very efficient

5 out of 5 stars
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As always, very efficient operation, from reception right through to technicians.
Tongue in cheek comment; patients do not have time to read magazines provided!!!

— Eric F

Verified review (2223049) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Excellent

5 out of 5 stars
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Excellent as always with Stella

— Gareth G

Verified review (2222924) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Excellent dentist

5 out of 5 stars
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I was very happy and contented with my appointment today. Sorry to hear that Mrs Griffiths will be retiring from the practice. This lady is an excellent dentist.

— Wendy G

Verified review (2222882) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

A good visit

5 out of 5 stars
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Very professional, a good visit, thank you

— Antony B

Verified review (2222593) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

A knowledgeable dentist

5 out of 5 stars
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Always approachable and professional. Stella is such a knowledgeable dentist and I trust her implicitly. Thank you

— Judith S

Verified review (2222508) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

3 out of 5 stars
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When we arrived the car park was full so we had to park across the road. The waiting room was also full with no available seats. The consultation was very efficient and quick but did feel a bit rushed.

— Anonymous

Verified review (2222339) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor

Calm, friendly atmosphere

5 out of 5 stars
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What is immediate on registering on arrival, is the calm, friendly atmosphere of Oaklands. The waiting room is beautifully appointed and capacious. The treatment room is spacious, airy and light; clearly, all equipment is up-to-date. My dentist Tom, is reassuring, gentle, informative and listens to questions answering them fully and patiently.
The entire experience is top class.

— Elizabeth G

Verified review (2222243) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Best Dentist I have ever attended

5 out of 5 stars
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Dental check up with Tom .
Always friendly
Always makes me feel at ease.
Receptionist very friendly on the meet and greet
100% best Dentist I have ever attended.

— Anonymous

Verified review (2221798) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Fantastic experience

5 out of 5 stars
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Absolutely fantastic experience at Oaklands Dental Surgery.
The staff are always friendly, professional, and make me feel completely at ease from the moment I walk in. My dentist (Tom) explained everything clearly and was incredibly gentle throughout the treatment. I felt well cared for and confident in their expertise. Highly recommend to anyone looking for top-quality dental care.

— Anonymous

Verified review (2221749) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Very informative

5 out of 5 stars
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A quick check up and discuss future options. Very informative

— Anonymous

Verified review (2221638) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private