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Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

So caring and friendly

5 out of 5 stars
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Absolutely amazing! Tom + Jo are fantastic at what they do. So caring and friendly.

— Anonymous

Verified review (2221297) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

First class

5 out of 5 stars
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Never any different. Always a first class experience

— Kevin A

Verified review (2221282) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Thorough and informative

5 out of 5 stars
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The whole process from the start to seeing the dentist was straightforward. I didn’t wait long to be seen. Bilal was thorough and informative and Emma was really lovely- thank you

— Rebecca B

Verified review (2221209) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

1 out of 5 stars
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The dentist was poor. Too rough when cleaning my sensitive teeth.

— Michael C

Verified review (2220968) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very poor

Great

5 out of 5 stars
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Charlotte was great, chatty, informative, thanks

— Susan H

Verified review (2220858) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly and caring

5 out of 5 stars
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My hygienist and her assistant were excellent today. Time keeping perfect, friendly and caring service. Thank you both.

— Peter W

Verified review (2220709) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

My experience

4 out of 5 stars
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Wasn't advised before I came, the cost of treatment had increased to 66.00.

— Anonymous

Verified review (2220623) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Oaklands Dental Surgery

5 out of 5 stars
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The building/reception itself is very clean and bright, and we found all the staff welcoming. I was also really impressed with, and massively appreciated, all the effort of Dr Alex Lindfield and his team. My son, who has just turned three, was a bit anxious to lie down on the chair but Dr Lindfield took the extra time to settle him down by checking all of his Mr Men teddies’ teeth before his! It worked and really helped calm him. Thank you!

— Kathryn T

Verified review (2220414) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Brilliant

5 out of 5 stars
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Tom and his assistant were brilliant. I was so nervous but they were both so kind and reassuring.

— Rachel A

Verified review (2220300) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

My experience

5 out of 5 stars
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Good service

— Anonymous

Verified review (2219919) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

Excellent attention to detail

5 out of 5 stars
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Excellent attention to detail and good communication of treatment options.

— Anonymous

Verified review (2219894) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Brilliant Hygienist

5 out of 5 stars
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Brilliant and friendly staff. Especially the receptionist Sophie. Alex the dentist very friendly. Sim brilliant Hygienist

— Anonymous

Verified review (2219852) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Thorough and clear

5 out of 5 stars
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Efficient, thorough and clear communication of what needed to be completed.

— Anonymous

Verified review (2219840) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Relaxed and comfortable

5 out of 5 stars
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It was a regular check up visit and it went well. I always feel relaxed and comfortable when I come to Oaklands, everyone is so nice. Some people dread the Dentist, I really don't.

— Judith T

Verified review (2219727) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Oaklands Dental Surgery

5 out of 5 stars
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I was seen at appointed time. Communication with dentist who asked questions. I was shown X ray which was informative.

— Anonymous

Verified review (2219674) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

Felt comfortable

5 out of 5 stars
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Time given to discuss treatment and costs. Felt comfortable in the hands of my dentist, Alex.

— Barbara P

Verified review (2219374) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

This practice is superb

5 out of 5 stars
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Today I saw my dentist for a routine check up, Tom, he is wonderful, gentle, thorough, professional and together with his fabulous assistant, it was a lovely visit.
Then I was seen by Charlotte the hygienist. She was brilliant, covered every nook and cranny giving me a thorough clean and again had a lovely assistant working alongside her.
I can honestly say that this practice is superb from the front desk to the wonderful care given
Thank you all

— Cheryl C

Verified review (2219277) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars

Amazing as always

5 out of 5 stars
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Amazing as always! As someone who was always so scared of the dentist, Alex, Janine and the receptionists have always put my mind at ease from the minute I walk through the door. Once my implant treatment is over I will genuinely miss seeing them all so frequently!

— Charlotte E

Verified review (2218981) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Prompt and efficient

5 out of 5 stars
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I saw the hygienist and then my dentist. I barely had to wait and everything was done promptly and efficiently, as usual.

— Anonymous

Verified review (2218876) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Would recommend to anyone

5 out of 5 stars
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Friendly, honest staff with excellent advice. Would recommend to anyone.

— Matthew H

Verified review (2218735) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good