Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

Great treatment

5 out of 5 stars
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Quite happy with my visit. I was seen on time and had great treatment.

— Gary H

Verified review (2218734) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Brilliant

5 out of 5 stars
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Check up and advice given were brilliant

— Michelle S

Verified review (2218239) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Great service

5 out of 5 stars
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Great service and explanation of what was happening

— Craig G

Verified review (2218238) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars

Hygienist appointment

5 out of 5 stars
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Thorough hygienist appointment with a professional lady who explained the process, findings and with advice.

— Anonymous

Verified review (2218051) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Good service

5 out of 5 stars
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Reception helpful and Alex is always cheerful and pleasant and knows his clients. His advice and knowledge is always in the interest of the customer. I have always received pleasant and good service for years and consistent.

— Karen D

Verified review (2217997) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fully explained treatment

5 out of 5 stars
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Professional, respectful and fully explained treatment

— Anonymous

Verified review (2217918) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Perfect

5 out of 5 stars
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All was perfect and it’s been a smooth journey right from the start.
Thank you

— Joanne L

Verified review (2217779) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

My experience

3 out of 5 stars
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I was asked to sign a document when I arrived for a check up. When I read it, it was agreeing to contact me in various ways with promotional material. I do not want this and feel it should have been made clear. I almost felt duped.
My check up with a new dentist felt less detailed than normal. I was offered fillings for wear and tear and another for a possible decay patch together with " we can do that for £x".
All I want is to trust that the opinions offered are for medically necessary procedures and am concerned about the upfront financials.
I am uncomfortable with the change in emphasis in the practice and wonder if it is related to its change in status.
And this morning I got an email from a mailing list promoting dental implants.
I am not impressed!

— Anonymous

Verified review (2217644) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Poor
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

My experience

3 out of 5 stars
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Please advise why the payment was double without the treatment? Advise if it is legal to take money before treatment? Don’t understand your payments.

— Robert I

Verified review (2217626) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor
Was this service paid for privately, or on the NHS? Private

Understanding of their needs

5 out of 5 stars
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Good relationship with clients, understanding of their needs

— Anonymous

Verified review (2217490) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very well looked after

5 out of 5 stars
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I was very well looked after and felt at ease

— Elizabeth L

Verified review (2217456) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

4 out of 5 stars
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Service good

— Anonymous

Verified review (2217356) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Always taken great care

5 out of 5 stars
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Tom has always been very professional and has always taken great care with my teeth.

— Timothy T

Verified review (2217340) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Excellent treatment

5 out of 5 stars
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Excellent treatment with care

— Anonymous

Verified review (2217216) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Friendly service

5 out of 5 stars
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Appointment on time. Friendly service

— Janet L

Verified review (2216972) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Well looked after

5 out of 5 stars
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Very nice, well looked after.

— Michael C

Verified review (2216962) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent, relaxed, painless

5 out of 5 stars
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Tom was excellent, very patient and explained what he was going to do and did it in a relaxed, painless way

— Alan W

Verified review (2216686) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

My visit was great

5 out of 5 stars
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I came to the hygienist today. I have really bad anxiety. But I didn’t have anything to worry about. My visit was great. Made me feel at ease. So just to say thank you

— Susan M

Verified review (2216676) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Good experience, very thorough

5 out of 5 stars
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Good experience from reception and dentist. Chris was very thorough and explained all aspects of examination and treatment and costs. Reception met my needs for next appointment.

— Garry S

Verified review (2216554) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Appointment

5 out of 5 stars
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Seen on time

— Ruth C

Verified review (2216439) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars