Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

Always puts me at ease

5 out of 5 stars
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Shiela explains what she is doing, always puts me at ease.
I have gone from terrified to relaxed in her care.

— Josephine H

Verified review (2209710) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly and helpful

5 out of 5 stars
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All staff very friendly and helpful.
My dentist is also very friendly and helpful.

— Sandra M

Verified review (2209654) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Everything was explained to me

5 out of 5 stars
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Yes a straightforward answers to my questions. Satisfied everything was explained to me. Good workmanship.

— Maureen S

Verified review (2209600) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Explained everything well

5 out of 5 stars
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I was attended to in good time. The ladies were really nice and professional, and explained everything well, taking their time

— Wilton M

Verified review (2209462) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent

5 out of 5 stars
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Excellent service

— Michael B

Verified review (2209448) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Very friendly

5 out of 5 stars
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Very professional and very friendly

— Michael F

Verified review (2209336) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great service

5 out of 5 stars
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Professionalism all round. Great dentist.

— Deborah M

Verified review (2209335) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

I always feel at ease

5 out of 5 stars
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I've been coming to Oaklands for probably 20 years plus. It's always friendly and the staff are always very helpful. Stella, has always made it very easy for me to relax, and I always feel at ease when I either just have my check up or I'm having work done.

— Martin J

Verified review (2209321) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Very clear and professional

4 out of 5 stars
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I was very happy with the treatment received - very clear and professional - even with a short delay with the appointment

— Fiona B

Verified review (2209265) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Seen on time

5 out of 5 stars
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Staff friendly and professional. Seen on time, no complaints.

— Anonymous

Verified review (2208895) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

All good

5 out of 5 stars
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All good, don’t need to come back for 12 months

— Anonymous

Verified review (2208846) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Respectful and friendly

5 out of 5 stars
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I arrived early to be greeted by a lovely, friendly receptionist. It was very busy and the 2 receptionists did an amazing job, they remained respectful and friendly the whole time. My dentist and assistant were also friendly, great experience overall

— Maureen L

Verified review (2208629) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

My experience

1 out of 5 stars
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I came in a couple of months ago with an infection. I received antibiotics and rang up the following day to be referred for tooth extraction. Because the dentist that saw me wasn’t in nobody else wanted to do it so it was forgotten. I have today had to pay again for another appointment just so I could get more antibiotics. If I had been referred for extraction I would not have needed more antibiotics. Dentist at fault but customer not only suffers with pain but also has to pay. Very poor!

— Rosemin H

Verified review (2208540) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very poor

Pleasant environment

5 out of 5 stars
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Good advice given
Pleasant staff
Pleasant environment

— Anonymous

Verified review (2208344) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Put me at ease

5 out of 5 stars
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I liked my practitioner. He put me at ease for my treatment and took his time. The dental nurse was also very nice.

— Denise T

Verified review (2208266) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Welcoming, professional

5 out of 5 stars
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As usual, welcoming, professional service.
I am so lucky to have Tom as my Dentist!

— Melanie G

Verified review (2208200) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Very professional

5 out of 5 stars
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The best dental practice I've ever been to. Very professional but friendly staff.

— Margaret B

Verified review (2208193) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Lovely hygienist

5 out of 5 stars
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Went to hygienist, so lovely, makes you feel at ease

— Jennifer H

Verified review (2207882) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great service

5 out of 5 stars
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Great service! Staff friendly and professional. Very clean.

— Debby P

Verified review (2207782) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Friendly, professional

5 out of 5 stars
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Friendly, efficient welcome. Friendly, professional treatment

— Nigel E

Verified review (2207028) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars