Oaklands Dental Surgery

My experience

Happy with the professional service of the Reception Team, Nurse and Hygeinist, but corporate involvement has spoiled this Practice.

— Anonymous

Verified review (2207014) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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Excellent experience

The whole experience from walking in the door is excellent. The friendly staff on reception, the background music playing and the professionalism and friendliness of Tom and his dental nurse is fabulous.

— Amanda W

Verified review (2206452) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Really pleasant dentist

Dentist on time, which was great; really pleasant dentist and staff.

— Anonymous

Verified review (2206448) Review left 1 year ago
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Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Treated with great care

Excellent customer service and treated with great care. I was informed throughout the treatment of the process and I was extremely pleased with the results.

— Joanne K

Verified review (2206424) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

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Was this treatment paid for privately, or on the NHS? Private

Great dentistry

My appointment was for an extraction which obviously makes one feel anxious, but Thomas Gacesa is very gentle when doing the numbing I can honestly say it did not hurt at all, and the extraction painless. Great dentistry by really great professionals. Highly recommended.

— Maxine W

Verified review (2206320) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

My experience

It would be helpful if appointment is running behind time to advise patient on arrival

— Anonymous

Verified review (2206270) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Good

How satisfied are you with the appointment waiting time?

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Everyone was professional

From reception to the dental care team, everyone was professional and polite

— Stuart H

Verified review (2206118) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of Oaklands Dental Surgery?

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

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How satisfied are you with the outcome of your treatment?

Oaklands Dental Surgery

Excellent work. Well done.

— Regimon J

Verified review (2205885) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

Fine

— Anonymous

Verified review (2205762) Review left 1 year ago
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Overall, how was your experience of Oaklands Dental Surgery?

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Friendly staff

Friendly staff including the dentist, I hadn’t seen before.

— Karen M

Verified review (2205411) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Hygienist appointment

It is impossible to get NHS treatment, resulting in visits to the dentist becoming increasingly costly. My hygienist appointment at £66 is extremely expensive. That is not withstanding that the lady I saw was excellent. There should be subsidy for retired people.

— Anonymous

Verified review (2205219) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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Was this treatment paid for privately, or on the NHS? Private

Everything was very professional

I wasn't kept waiting at all at my appointment, in fact was seen early. Everything was very professional as usual.

— Maureen S

Verified review (2205099) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Fantastic as always

Everyone was polite and helpful. Stella was fantastic as always, she will be missed. Happy retirement Stella and thank you for looking after us so well

— Sue A

Verified review (2204880) Review left 1 year ago
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Overall, how was your experience of our service? Very good

Appointment

Stella is lovely and will be missed when she retires. Only negative I felt the reception staff could be more welcoming.

— Maria R

Verified review (2204805) Review left 1 year ago
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Overall, how was your experience of our service? Good

Oaklands Dental Surgery

Very happy with my treatment.

— Stephen J

Verified review (2204730) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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Friendly and patient

The hygienist and the assistant are very friendly and patient. I really appreciate their service!

— Ka Y

Verified review (2204518) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Friendly and efficient

Very friendly and efficient

— Anonymous

Verified review (2204277) Review left 1 year ago
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Overall, how was your experience of our service? Very good

Excellent

Excellent consultation

— Lisa H

Verified review (2204271) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

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A very informative experience

My appointment with Dr Alex Lindfield was a very informative experience.
It was my first appointment with him so x rays and a full examination of my teeth were undertaken.
Afterwards we then discussed what treatment options were available.
Alex was very knowledgeable and made me feel instantly comfortable and I felt that I was in the hands of an excellently trained professional.

— Catherine R

Verified review (2204149) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

5 star

As ever 5 star treatment

— Anonymous

Verified review (2204110) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?