Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

My experience

2 out of 5 stars
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Happy with the professional service of the Reception Team, Nurse and Hygeinist, but corporate involvement has spoiled this Practice.

— Anonymous

Verified review (2207014) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 1 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars

Excellent experience

5 out of 5 stars
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The whole experience from walking in the door is excellent. The friendly staff on reception, the background music playing and the professionalism and friendliness of Tom and his dental nurse is fabulous.

— Amanda W

Verified review (2206452) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Really pleasant dentist

5 out of 5 stars
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Dentist on time, which was great; really pleasant dentist and staff.

— Anonymous

Verified review (2206448) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Treated with great care

5 out of 5 stars
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Excellent customer service and treated with great care. I was informed throughout the treatment of the process and I was extremely pleased with the results.

— Joanne K

Verified review (2206424) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Great dentistry

5 out of 5 stars
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My appointment was for an extraction which obviously makes one feel anxious, but Thomas Gacesa is very gentle when doing the numbing I can honestly say it did not hurt at all, and the extraction painless. Great dentistry by really great professionals. Highly recommended.

— Maxine W

Verified review (2206320) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

My experience

3 out of 5 stars
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It would be helpful if appointment is running behind time to advise patient on arrival

— Anonymous

Verified review (2206270) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars

Everyone was professional

5 out of 5 stars
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From reception to the dental care team, everyone was professional and polite

— Stuart H

Verified review (2206118) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Oaklands Dental Surgery

5 out of 5 stars
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Excellent work. Well done.

— Regimon J

Verified review (2205885) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
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Fine

— Anonymous

Verified review (2205762) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Friendly staff

5 out of 5 stars
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Friendly staff including the dentist, I hadn’t seen before.

— Karen M

Verified review (2205411) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Hygienist appointment

5 out of 5 stars
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It is impossible to get NHS treatment, resulting in visits to the dentist becoming increasingly costly. My hygienist appointment at £66 is extremely expensive. That is not withstanding that the lady I saw was excellent. There should be subsidy for retired people.

— Anonymous

Verified review (2205219) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Everything was very professional

5 out of 5 stars
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I wasn't kept waiting at all at my appointment, in fact was seen early. Everything was very professional as usual.

— Maureen S

Verified review (2205099) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fantastic as always

5 out of 5 stars
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Everyone was polite and helpful. Stella was fantastic as always, she will be missed. Happy retirement Stella and thank you for looking after us so well

— Sue A

Verified review (2204880) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment

4 out of 5 stars
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Stella is lovely and will be missed when she retires. Only negative I felt the reception staff could be more welcoming.

— Maria R

Verified review (2204805) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Oaklands Dental Surgery

5 out of 5 stars
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Very happy with my treatment.

— Stephen J

Verified review (2204730) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Friendly and patient

5 out of 5 stars
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The hygienist and the assistant are very friendly and patient. I really appreciate their service!

— Ka Y

Verified review (2204518) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Friendly and efficient

5 out of 5 stars
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Very friendly and efficient

— Anonymous

Verified review (2204277) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent

5 out of 5 stars
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Excellent consultation

— Lisa H

Verified review (2204271) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

A very informative experience

5 out of 5 stars
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My appointment with Dr Alex Lindfield was a very informative experience.
It was my first appointment with him so x rays and a full examination of my teeth were undertaken.
Afterwards we then discussed what treatment options were available.
Alex was very knowledgeable and made me feel instantly comfortable and I felt that I was in the hands of an excellently trained professional.

— Catherine R

Verified review (2204149) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

5 star

5 out of 5 stars
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As ever 5 star treatment

— Anonymous

Verified review (2204110) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars