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Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

Excellent

5 out of 5 stars
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All good. Saw Charlotte hygienist and Alex dentist. Both excellent

— Julie W

Verified review (2198285) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Great experience

5 out of 5 stars
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It was my first visit to see Tom, and it was a great experience. He put me at ease immediately and explained all he was doing very clearly. I had an xray and afterwards Tom took the time to go the results and explain the results. I felt very much 'at home'. Also Jo his assistant was very pleasant and friendly.

— Joan C

Verified review (2198255) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

My experience

4 out of 5 stars
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I did get there early as there was road works en route and I felt that I would be late if did errands first. Saw hygienist first, excellent service. Unfortunately 1/2 hour wait till saw dentist but felt not worth leaving. 25 minutes AFTER my appointment time, I made enquiries to see if I had been forgotten, was told I wasn’t and I would be next. Just thought I would have been nice to know 1/2 hour delay on top of 1/2 between appointments, I could have gone and got some stuff done. But cannot fault hygienist and her staff and dentist and his staff.

— Lynn H

Verified review (2198253) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? N/A

Brilliant

5 out of 5 stars
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Awesome staff and brilliant Tom

— Alan K

Verified review (2197944) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Very good experience

5 out of 5 stars
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The experience was very good with my appointment being on time and the dentist Alex being helpful as always and the staff at the reception being easy to approach and helpful for my next braces appointment.

— Jordan G

Verified review (2197934) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Brilliant

5 out of 5 stars
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The dentist and dentist assistant were absolutely brilliant, especially with my anxiety, highly recommended

— Jade R

Verified review (2197763) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Lovely staff

5 out of 5 stars
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Lovely staff and knowledgeable dentist

— Kathryn L

Verified review (2197750) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

First class service

5 out of 5 stars
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As always first class service
Very sorry to see Stella is retiring, have been with her for 22 years

— Arnold T

Verified review (2197680) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Hygienist appointment

5 out of 5 stars
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Excellent, friendly hygienist, made to feel at ease and explained what they were doing along the way.

— Anonymous

Verified review (2196164) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Thorough, informative, friendly, engaging

5 out of 5 stars
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Best Dentist I have ever seen, thorough, informative, friendly, engaging. Please book me in with him every time I come for an appointment, he's amazing!

— Patricia T

Verified review (2196118) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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Excellent service and information given

— Anonymous

Verified review (2196090) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Emergency appointment

5 out of 5 stars
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I had an emergency appointment and couldn’t fault the service I received. A big thank you!

— Denise W

Verified review (2196041) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Explains all aspects of the treatment

5 out of 5 stars
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Always made to feel at ease. Alex is very easy to talk to and explains all aspects of the treatment. He deserves a huge pay rise

— Anonymous

Verified review (2195994) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

All good

5 out of 5 stars
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All good as per usual

— Russell D

Verified review (2195982) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Informative and helpful

5 out of 5 stars
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Pleasant visit, positive atmosphere. Informative and helpful

— Dominika T

Verified review (2195834) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Right on time

4 out of 5 stars
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My appointment was right on time, the service rendered well appreciated, I am happy with the delivery.

— Anonymous

Verified review (2195434) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Oaklands Dental Surgery

5 out of 5 stars
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Super friendly, knowledgeable, and patient focused.

— Stacey M

Verified review (2195293) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Nice staff

5 out of 5 stars
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Feel at ease, explained treatment, nice staff

— Susan B

Verified review (2195212) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Amazing

5 out of 5 stars
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Stella was amazing. So sorry she is retiring soon. She will be greatly missed.

— Anonymous

Verified review (2194943) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
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Wonderful!

— Deborah L

Verified review (2194895) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private