Verified review (2184973)
Review left 1 year ago
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Very good
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Welcoming, approachable
Reception staff friendly, welcoming, approachable but totally professional. Dentist and nurse were perfect at putting me at ease and explaining all procedures so ensuring I felt able to relax and trust I was in safe hands. Totally focused on patient care.
— Sylvia M
Verified review (2184912)
Review left 1 year ago
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Very good
Very informative
Friendly, polite staff, Dr Griffiths was very informative about my procedure and I felt confident with the proposed outcome.
— Anonymous
Verified review (2184685)
Review left 1 year ago
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Very good
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Very impressed
Very impressed with Tom. He’s very kind, easy to talk to and very caring.
— Frances B
Verified review (2184670)
Review left 1 year ago
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Brilliant
I’ve been at this practice for about 38 years now I’m part of the furniture haha
Alex is brilliant, I’ve had him for years now
He’s very friendly, always asks how you are & always explains everything clearly to you
Thanks again
— Nadine J
Verified review (2184286)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
Excellent and friendly service
Excellent and friendly service, helps you keep on top of your dental hygiene and provides useful advice
— Stephen R
Verified review (2184022)
Review left 1 year ago
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Very good
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Was this treatment paid for privately, or on the NHS?
Private
Gave my son the time he needed
Excellent care. my son is quite anxious about dental visits. The dentist gave my son the time he needed, and was very reassuring
— Anonymous
Verified review (2183836)
Review left 1 year ago
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Very good
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Ticked all the boxes
I moved to Oaklands Dental Surgery after many years at a different practice, where the treatment had deteriorated considerably over time ( the older dentists retired gradually and the "new" ones lacked any sort of care, experience and interest ).
Oaklands after many appointments and treatments tick all the boxes in every aspect of dental care, they are professional, courteous and widely experienced, and have restored my confidence and trust going forward in the future.
I would highly recommend them to anyone.
— Sharon G
Verified review (2183830)
Review left 1 year ago
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Very good
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Was this treatment paid for privately, or on the NHS?
Private
Efficient
Really good, efficient service. Discussed plan to support healthier teeth.
Thank you
— Susan C
Verified review (2183600)
Review left 1 year ago
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Very good
Oaklands Dental Surgery
Service from all staff second to none
— Anonymous
Verified review (2183306)
Review left 1 year ago
This review was collected via email feedback service.
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Very good
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Emergency appointment
The dentist Zaahra Desai was extremely friendly, professional and knowledgeable, she put me completely at ease. It was good to get an emergency appointment straight away as well.
— Rosemin H
Verified review (2183289)
Review left 1 year ago
This review was collected via SMS feedback service.
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Very good
Brilliant
Absolutely brilliant. I was so nervous to be seeing the dentist and it was actually very calm and easy. Definitely recommend Oaklands to friends and family
— Rebecca H
Verified review (2183250)
Review left 1 year ago
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Very good
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Very professional
As always a very professional service.
— Anonymous
Verified review (2183014)
Review left 1 year ago
This review was collected via email feedback service.
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Very good
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Was this treatment paid for privately, or on the NHS?
Private
My experience
The receptionist did not have a very friendly manner and was very matter of fact.
However my hygienist was as always excellent I would also like to point out I’m in business myself and always treat my customers with the utmost respect.
I was not pleased with the apparent new system at having to pay upfront for my next appointment
— Anonymous
Verified review (2182970)
Review left 1 year ago
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Neither good nor poor
Was this service paid for privately, or on the NHS?
Private
Brilliant
Outstanding customer service and so professional. Tom was brilliant as usual.
— Anonymous
Verified review (2182729)
Review left 1 year ago
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Very good
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The best dentist
Tom is the best dentist ever!
— Francesca H
Verified review (2182701)
Review left 1 year ago
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Oaklands Dental Surgery
It isn't a chore to visit the dentist any more
— Lynne C
Verified review (2182692)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Oaklands Dental Surgery
Kids felt very comfortable
— Anonymous
Verified review (2182517)
Review left 1 year ago
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Very good
Lovely, friendly staff
Lovely, friendly receptionist and dentist and assistant.
— Natalie C
Verified review (2182507)
Review left 1 year ago
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Very good
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Excellent
Excellent, polite and friendly service as always.
— Jean O
Verified review (2182414)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good