Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

Extraction

5 out of 5 stars
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Pain Free Tooth Extraction

— Anonymous

Verified review (2184973) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Welcoming, approachable

5 out of 5 stars
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Reception staff friendly, welcoming, approachable but totally professional. Dentist and nurse were perfect at putting me at ease and explaining all procedures so ensuring I felt able to relax and trust I was in safe hands. Totally focused on patient care.

— Sylvia M

Verified review (2184912) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very informative

4 out of 5 stars
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Friendly, polite staff, Dr Griffiths was very informative about my procedure and I felt confident with the proposed outcome.

— Anonymous

Verified review (2184685) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

Very impressed

5 out of 5 stars
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Very impressed with Tom. He’s very kind, easy to talk to and very caring.

— Frances B

Verified review (2184670) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Brilliant

5 out of 5 stars
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I’ve been at this practice for about 38 years now I’m part of the furniture haha
Alex is brilliant, I’ve had him for years now
He’s very friendly, always asks how you are & always explains everything clearly to you
Thanks again

— Nadine J

Verified review (2184286) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent and friendly service

5 out of 5 stars
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Excellent and friendly service, helps you keep on top of your dental hygiene and provides useful advice

— Stephen R

Verified review (2184022) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Gave my son the time he needed

5 out of 5 stars
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Excellent care. my son is quite anxious about dental visits. The dentist gave my son the time he needed, and was very reassuring

— Anonymous

Verified review (2183836) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Ticked all the boxes

5 out of 5 stars
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I moved to Oaklands Dental Surgery after many years at a different practice, where the treatment had deteriorated considerably over time ( the older dentists retired gradually and the "new" ones lacked any sort of care, experience and interest ).
Oaklands after many appointments and treatments tick all the boxes in every aspect of dental care, they are professional, courteous and widely experienced, and have restored my confidence and trust going forward in the future.
I would highly recommend them to anyone.

— Sharon G

Verified review (2183830) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Efficient

5 out of 5 stars
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Really good, efficient service. Discussed plan to support healthier teeth.
Thank you

— Susan C

Verified review (2183600) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

5 out of 5 stars
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Service from all staff second to none

— Anonymous

Verified review (2183306) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Emergency appointment

5 out of 5 stars
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The dentist Zaahra Desai was extremely friendly, professional and knowledgeable, she put me completely at ease. It was good to get an emergency appointment straight away as well.

— Rosemin H

Verified review (2183289) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Brilliant

5 out of 5 stars
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Absolutely brilliant. I was so nervous to be seeing the dentist and it was actually very calm and easy. Definitely recommend Oaklands to friends and family

— Rebecca H

Verified review (2183250) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Very professional

4 out of 5 stars
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As always a very professional service.

— Anonymous

Verified review (2183014) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

My experience

3 out of 5 stars
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The receptionist did not have a very friendly manner and was very matter of fact.
However my hygienist was as always excellent I would also like to point out I’m in business myself and always treat my customers with the utmost respect.
I was not pleased with the apparent new system at having to pay upfront for my next appointment

— Anonymous

Verified review (2182970) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor
Was this service paid for privately, or on the NHS? Private

Brilliant

5 out of 5 stars
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Outstanding customer service and so professional. Tom was brilliant as usual.

— Anonymous

Verified review (2182729) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

The best dentist

5 out of 5 stars
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Tom is the best dentist ever!

— Francesca H

Verified review (2182701) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Oaklands Dental Surgery

5 out of 5 stars
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It isn't a chore to visit the dentist any more

— Lynne C

Verified review (2182692) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Oaklands Dental Surgery

5 out of 5 stars
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Kids felt very comfortable

— Anonymous

Verified review (2182517) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Lovely, friendly staff

5 out of 5 stars
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Lovely, friendly receptionist and dentist and assistant.

— Natalie C

Verified review (2182507) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Excellent

5 out of 5 stars
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Excellent, polite and friendly service as always.

— Jean O

Verified review (2182414) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good