Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

Clear, concise

5 out of 5 stars
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Reception very professional.
Clear, concise communication & explanation on all matters.

— Christopher G

Verified review (2182334) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent treatment

5 out of 5 stars
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Excellent treatment, professional and friendly staff

— Anonymous

Verified review (2182020) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Great service

5 out of 5 stars
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Great service as always

— Garry B

Verified review (2181882) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Great treatment

5 out of 5 stars
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On time and great treatment.

— Anonymous

Verified review (2181877) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Great service

5 out of 5 stars
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Great service and really informative.

— Wayne D

Verified review (2181767) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Caring and patient

5 out of 5 stars
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Very good listener, kind, caring and patient manner.

— Lorraine M

Verified review (2181671) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Welcoming, very polite

5 out of 5 stars
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My 1st visit, clean and welcoming, the staff very polite and explained everything

— Jannett S

Verified review (2181650) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Everything is explained

5 out of 5 stars
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Everyone from the reception staff to my particular dentist, Dr Tom Gacesa and his assistant are friendly and professional and instil confidence in the treatment I receive. Everything is explained in advance of my treatment and I'm given encouragement to ask any questions if unsure or require clarification

— Michael S

Verified review (2181620) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

A lovely dentist

5 out of 5 stars
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Alex is a fantastic dentist, explains everything to you and puts you at ease as soon as you enter the room, what a lovely dentist, highly recommended, 5 stars for me

— Jonathan M

Verified review (2181390) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent treatment

5 out of 5 stars
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Excellent treatment by Stella and her assistant

— Geoffrey P

Verified review (2181284) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

I was treated with respect

5 out of 5 stars
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All the staff were very professional and friendly. I was treated with respect at all times. I was seen early. My dentist asked relevant questions and really listened to my answers. I was given the opportunity to ask questions which were fully answered and explained.

— Dawn D

Verified review (2181227) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Brilliant service

5 out of 5 stars
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As always, the staff are so lovely at Oaklands. I've just realised I've been attending for 30 years. I couldn’t be in better hands. Stella was as friendly and efficient as always and Julia was very welcoming. I rang at 8am, with toothache, and given an appointment, for four hours time. I have friends, who struggle to get such a brilliant service. I am immensely grateful to you all. I realise im very fortunate to be with Oaklands, especially given that there so many people struggling to find an NHS dentist.

— Nicola P

Verified review (2181137) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very patient

5 out of 5 stars
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I found the young lady who looked at my teeth was very patient and understood that I was very nervous. She explained a lot to me and I will follow her instructions. Thank you. Needed a dentist for so long.

— Sandra K

Verified review (2180870) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

4 out of 5 stars
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I have now filled in the questionnaire several times. Can you let me have copies to review in future? It will save several minutes each time

— Anonymous

Verified review (2180816) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

My experience

5 out of 5 stars
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Brilliant

— Anonymous

Verified review (2180799) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Oaklands Dental Surgery

5 out of 5 stars
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Mum is 94 and her appointment had been cancelled but the surgery had been unable to contact her. They managed to fit her in. We were so pleased

— Anonymous

Verified review (2180773) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Lovely and friendly

5 out of 5 stars
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Always lovely and friendly and put you at ease

— Brenda L

Verified review (2180717) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Professional

5 out of 5 stars
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Professional and friendly

— Terry R

Verified review (2180663) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Emergency appointment

5 out of 5 stars
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I asked the dentist for an emergency appointment to remove a painful loose tooth. Less than 24 hours later I was without pain & a tooth!

— Carl D

Verified review (2180396) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always very courteous

5 out of 5 stars
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Very pleasant visit, Tom is always very courteous. He explains everything and puts you totally at ease.

— Margaret C

Verified review (2180342) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private