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Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

Friendly and helpful

5 out of 5 stars
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Used practice since being a child, always been a friendly and helpful service

— Anonymous

Verified review (2180140) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Always professional

5 out of 5 stars
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Been going to Oaklands for 18 years - always professional and helpful

— Anonymous

Verified review (2180065) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

The staff are brilliant

5 out of 5 stars
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Have been going here for years. Had a real phobia of the dentist from childhood but the staff are brilliant and put me at real ease. The premises have been recently updated and look really professional and welcoming.
Just a check up this time, with no issues.
Have to do a lot of short notice travelling for work and the receptionists are very good at rearranging appointments. From my experiences the service provided is excellent.

— Anonymous

Verified review (2180036) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Conscientious treatment

5 out of 5 stars
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Friendly and helpful staff. Pleasant & comfortable waiting and treatment rooms. Conscientious treatment and it didn't hurt much.

— Anonymous

Verified review (2179971) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

I’m now looking forward to treatment

5 out of 5 stars
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This is my first time visiting an NHS dentist in a long time and I have a phobia of needles and dentists in general (hence my oral health currently)
Today I visited Lucksha and I’ve never felt so calm leaving a dentist as I have today. Whilst my oral health isn’t in the best place, she made me aware of this in a very respectful way. I’m now looking forward to treatment and getting back to as good oral health as possible

— Ashley T

Verified review (2179904) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

My experience

4 out of 5 stars
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Pleas see Completed

— Anonymous

Verified review (2179813) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

Reassuring and professional

5 out of 5 stars
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From entry to exit all staff make you feel at ease, welcome and valued
Alex is so reassuring and professional it's almost a pleasure to go to the dentist
So happy with every aspect of my treatments, cosmetic and emergency

— Jeanette S

Verified review (2179650) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Explained everything very well

5 out of 5 stars
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I was greeted warmly, and he explained everything very well, thanks

— Susan H

Verified review (2179416) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
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Wishing Stella all the best in her well earned retirement…..

— John H

Verified review (2179313) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Lovely staff

5 out of 5 stars
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Lovely, polite and helpful staff. Saw Zara who was very thorough for our 1st visit and put us at ease

— Victoria R

Verified review (2179170) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

My experience

5 out of 5 stars
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Very good and my hygienist was pleasant and professional BUT noticed the price had doubled this year

— Barbara W

Verified review (2179168) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

All good

5 out of 5 stars
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All good. Thanks.

— Dave N

Verified review (2179131) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very professional

5 out of 5 stars
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Very professional and courteous.

— Barbara L

Verified review (2179030) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

A good experienc

5 out of 5 stars
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It is always a good experience with Stella as she is a good dentist

— Elizabeth M

Verified review (2178937) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

5 out of 5 stars
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I no longer have teeth of my own but Dr Griffiths' advice and work enable me to continue to enjoy life, and I was very sorry to hear she is retiring in summer. In addition the Receptionist was very pleasant and the appointment was on time.

— Elsie P

Verified review (2178899) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Made me feel very welcome

5 out of 5 stars
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Walked to see my dentist and he made me feel very welcome. Such a pleasant person

— Carol W

Verified review (2178816) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Wonderful

5 out of 5 stars
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Absolutely wonderful, friendly, make you feel so relaxed

— Katherine M

Verified review (2178688) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

5 out of 5 stars
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Charlotte is a credit to this company. She is professional and cares about her clients well being. Jade her assistant is also a superstar. Thank you for being best in class

— William N

Verified review (2178641) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Kind

5 out of 5 stars
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Detailed discussion about my dental health. Kind and non rushed appointment

— Jennifer H

Verified review (2178638) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? N/A

My experience

5 out of 5 stars
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Everything was fine... just the rates have gone up a bit steep

— Anonymous

Verified review (2178530) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private