Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Caring, friendly

5 out of 5 stars
workingfeedback logo
Prompt appointment. Caring, friendly, professional staff.

— Anonymous

Verified review (2172945) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Oaklands Dental Surgery

5 out of 5 stars
workingfeedback logo
Always happy with service received from Dr. Tom Gacesa

— Anonymous

Verified review (2172922) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Polite and efficient

4 out of 5 stars
workingfeedback logo
Dental appointment
Polite and efficient.

— Donna M

Verified review (2172822) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

Great Dentist

5 out of 5 stars
workingfeedback logo
Tom is a great dentist, as a nervous patient always makes me feel relaxed

— Anonymous

Verified review (2172776) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Check up

5 out of 5 stars
workingfeedback logo
Check up from the neck up

— Peter T

Verified review (2172620) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Friendly and efficient

5 out of 5 stars
workingfeedback logo
As always, all at Oaklands were friendly, professional and efficient

— Morgan T

Verified review (2172573) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

4 out of 5 stars
workingfeedback logo
Above inflation price increases

— David G

Verified review (2172546) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

My experience

3 out of 5 stars
workingfeedback logo
The hygienist Charlotte was superb (as always), the interpersonal skills of the reception staff left a lot to be desired. In response to the first question _ 'overall experience' I am putting 'poor' and the question relating to dignity and respect this is a reflection of the reception staff - not Charlotte.

— Anonymous

Verified review (2172397) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Poor
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

My experience

1 out of 5 stars
workingfeedback logo
Not impressed - service is not what it used to be!
Appointment times not widely available
Poor communication- too many texts
Terrible parking

— Anonymous

Verified review (2172344) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 1 out of 5 stars

My experience

4 out of 5 stars
workingfeedback logo
Charlotte is a very pleasant young lady and more importantly thorough at what she does.
Pity charges are so high for people like myself to pay when just above benefits threshold but live alone etc and unfortunately need more than one visit a year to a Hygienist.
Just a pity the receptionist that worked for years at your Practice can never manage a smile?
Sorry, but not the only person that feels the same.

— Anonymous

Verified review (2172042) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? Private

Appointment

5 out of 5 stars
workingfeedback logo
What you would expect from a visit to the dentist

— Bernard H

Verified review (2172018) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Excellent

5 out of 5 stars
workingfeedback logo
As always Alex was excellent

— Howard B

Verified review (2171908) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

4 out of 5 stars
workingfeedback logo
Good.

— Anonymous

Verified review (2171740) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

Makes you very relaxed

5 out of 5 stars
workingfeedback logo
Tom makes you very relaxed from start to finish. He is both professional and caring, everything is explained so you understand exactly what needs to be done.

— Anonymous

Verified review (2171732) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

My experience

5 out of 5 stars
workingfeedback logo
All really good though the receptionist lacked personality and interaction. That would be my only feedback and critique.

— Anonymous

Verified review (2171634) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Brilliant

5 out of 5 stars
workingfeedback logo
Brilliant dentist, been attending since I was a very young child back when it was T Jolly. Me, wife and 3 kids all go here and always have brilliant service.

— Mark S

Verified review (2171599) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Friendly and helpful

5 out of 5 stars
workingfeedback logo
All the staff are very friendly and helpful.

— Jennifer L

Verified review (2171581) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great service

5 out of 5 stars
workingfeedback logo
Great service by dentist and reception staff

— Anonymous

Verified review (2171476) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Lovely staff

5 out of 5 stars
workingfeedback logo
Everything went to plan & the staff were lovely.

— Sylvia J

Verified review (2171420) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

4 out of 5 stars
workingfeedback logo
Delighted to get an appointment at short notice after having to cancel a previous appointment at short notice. Delighted also not to suffer financial penalty for cancellation. Staff slightly over-ingratiating and patronising but treatment efficient and causing minimum discomfort. Liked the dialogue to explain procedures

— Anonymous

Verified review (2171222) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars