Oaklands Dental Surgery

Caring, friendly

Prompt appointment. Caring, friendly, professional staff.

— Anonymous

Verified review (2172945) Review left 1 year ago
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Overall, how was your experience of our service? Very good

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Oaklands Dental Surgery

Always happy with service received from Dr. Tom Gacesa

— Anonymous

Verified review (2172922) Review left 1 year ago
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Polite and efficient

Dental appointment
Polite and efficient.

— Donna M

Verified review (2172822) Review left 1 year ago
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Overall, how was your experience of our service? Good

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Great Dentist

Tom is a great dentist, as a nervous patient always makes me feel relaxed

— Anonymous

Verified review (2172776) Review left 1 year ago
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Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Check up

Check up from the neck up

— Peter T

Verified review (2172620) Review left 1 year ago
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Overall, how was your experience of our service? Very good

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Friendly and efficient

As always, all at Oaklands were friendly, professional and efficient

— Morgan T

Verified review (2172573) Review left 1 year ago
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Overall, how was your experience of our service? Very good

My experience

Above inflation price increases

— David G

Verified review (2172546) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

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How satisfied are you that the dental surgery involves you in decisions about your treatment?

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Was this treatment paid for privately, or on the NHS? Private

My experience

The hygienist Charlotte was superb (as always), the interpersonal skills of the reception staff left a lot to be desired. In response to the first question _ 'overall experience' I am putting 'poor' and the question relating to dignity and respect this is a reflection of the reception staff - not Charlotte.

— Anonymous

Verified review (2172397) Review left 1 year ago
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Overall, how was your experience of our service? Poor

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Was this treatment paid for privately, or on the NHS? Private

My experience

Not impressed - service is not what it used to be!
Appointment times not widely available
Poor communication- too many texts
Terrible parking

— Anonymous

Verified review (2172344) Review left 1 year ago
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My experience

Charlotte is a very pleasant young lady and more importantly thorough at what she does.
Pity charges are so high for people like myself to pay when just above benefits threshold but live alone etc and unfortunately need more than one visit a year to a Hygienist.
Just a pity the receptionist that worked for years at your Practice can never manage a smile?
Sorry, but not the only person that feels the same.

— Anonymous

Verified review (2172042) Review left 1 year ago
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Overall, how was your experience of our service? Good

Was this service paid for privately, or on the NHS? Private

Appointment

What you would expect from a visit to the dentist

— Bernard H

Verified review (2172018) Review left 1 year ago
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Overall, how was your experience of our service? Very good

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Excellent

As always Alex was excellent

— Howard B

Verified review (2171908) Review left 1 year ago
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Overall, how was your experience of our service? Very good

My experience

Good.

— Anonymous

Verified review (2171740) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Good

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Makes you very relaxed

Tom makes you very relaxed from start to finish. He is both professional and caring, everything is explained so you understand exactly what needs to be done.

— Anonymous

Verified review (2171732) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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My experience

All really good though the receptionist lacked personality and interaction. That would be my only feedback and critique.

— Anonymous

Verified review (2171634) Review left 1 year ago
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Overall, how was your experience of our service? Very good

Brilliant

Brilliant dentist, been attending since I was a very young child back when it was T Jolly. Me, wife and 3 kids all go here and always have brilliant service.

— Mark S

Verified review (2171599) Review left 1 year ago
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Overall, how was your experience of our service? Very good

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Friendly and helpful

All the staff are very friendly and helpful.

— Jennifer L

Verified review (2171581) Review left 1 year ago
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Overall, how was your experience of our service? Very good

Great service

Great service by dentist and reception staff

— Anonymous

Verified review (2171476) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Lovely staff

Everything went to plan & the staff were lovely.

— Sylvia J

Verified review (2171420) Review left 1 year ago
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Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

Delighted to get an appointment at short notice after having to cancel a previous appointment at short notice. Delighted also not to suffer financial penalty for cancellation. Staff slightly over-ingratiating and patronising but treatment efficient and causing minimum discomfort. Liked the dialogue to explain procedures

— Anonymous

Verified review (2171222) Review left 1 year ago
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How satisfied are you with the appointment waiting time?

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