Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

Friendly, professional

5 out of 5 stars
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Very friendly and professional staff & service.

— Anonymous

Verified review (2162928) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

4 out of 5 stars
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My dentist practitioner was lovely.
Gave good advice.

There’s a receptionist,
Short blonde hair.
Cold, unapproachable. Blunt. RBF.
Unwelcoming.

— Anonymous

Verified review (2162887) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Oaklands Dental Surgery

5 out of 5 stars
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Everything was handled efficiently and professionally. Very happy with reception and dental services. Thanks.

— Graham D

Verified review (2162831) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

You feel you are in good hands

5 out of 5 stars
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Never have to wait long, reception are nice and friendly. Tom is very welcoming and makes you feel you are in good hands.

— Olwyn B

Verified review (2162726) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? N/A

I can’t fault the team

5 out of 5 stars
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I can’t fault the team at Oaklands, Alex, the dental nurses and the reception team are all fab.

— Angela P

Verified review (2162713) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

My experience

4 out of 5 stars
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Dentist Alex very good, friendliness of people on reception is mixed

— Anonymous

Verified review (2162641) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? Private

I felt welcomed and valued

5 out of 5 stars
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As always I felt welcomed and valued. Everyone was professional and polite

— Anonymous

Verified review (2162515) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Alex is excellent and always friendly

5 out of 5 stars
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Seen promptly with a friendly service. Alex is excellent and always friendly

— Anonymous

Verified review (2162457) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

My experience

4 out of 5 stars
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Waited 30 minutes after appointment time to see dentist

— Anonymous

Verified review (2162026) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

My experience

3 out of 5 stars
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I've been coming to Oaklands for years & never had any complaints. However, my last two visits have been with a new dentist, who hurt me very much when he cleaned my teeth recently & hurt my tender gum prodding around when I booked an emergency visit this week! I wasn't happy at all with his assessment of my front tooth either, it was basically whip it out with no discussion or any other options given!

— Lynn T

Verified review (2162025) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Poor
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars

Everything was explained

5 out of 5 stars
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Did not feel rushed - everything was explained and options given

— Anonymous

Verified review (2161958) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Check up

5 out of 5 stars
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Appointment was on time and check up was helpful

— Lee H

Verified review (2161762) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

I cannot fault them

5 out of 5 stars
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Excellent service by all at the practice, not keen on dental treatment but I cannot fault them as you are made to feel totally comfortable throughout the experience.

— Paul W

Verified review (2161759) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Friendly and thorough

5 out of 5 stars
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Very pleasant receptionist on booking in. Also the dentist was very friendly and thorough with my check up/clean.

— Tracy L

Verified review (2161609) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Friendly, professional

5 out of 5 stars
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Very friendly and professional

— Barbara R

Verified review (2161580) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Made me feel comfortable and safe

5 out of 5 stars
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Your kindness and patience made me feel comfortable and safe as I’ve got quite bad anxiety (white coat syndrome ) along with a body tremor. The service was prompt, efficient and quick so really pleased with the service and kindness of all the staff involved.

— Anonymous

Verified review (2161351) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
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Always comfortable with Stella as my dentist

— Ralph P

Verified review (2161157) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

4 out of 5 stars
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Friendly staff.

— Anonymous

Verified review (2161040) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? NHS

Comfortable throughout

5 out of 5 stars
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Had a filling today. Staff very knowledgeable when describing the procedure. Was comfortable throughout & it was a success.

— Ben M

Verified review (2161006) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Always on time, lovely people

5 out of 5 stars
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Best dentist in Preston - always on time, lovely people, highly skilled, gentle dentist

— Victoria B

Verified review (2160995) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private