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Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

Excellent

5 out of 5 stars
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Excellent service

— Stewart A

Verified review (2157736) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Check up

5 out of 5 stars
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It was for a simple checkup and everything was fine.

— Frederick H

Verified review (2157726) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Caring and knowledgeable

5 out of 5 stars
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I have been attending the surgery for the last 20 years or so and have always found the staff very caring and knowledgeable
They always put my mind at rest and are very caring and always explain what they are going to do

— Mark A

Verified review (2157723) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Incredibly patient and understanding

5 out of 5 stars
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As someone who is very nervous around dentists, to the detriment of my oral health, I found the staff at Oaklands to be incredibly patient and understanding. I have not felt pressured to have additional treatment and feel that the dentist listens to and takes on board my concerns as well as explaining clearly what the treatment involves.

— Anonymous

Verified review (2157713) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

First class

5 out of 5 stars
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Good experience as usual, all staff first class to deal with, very courteous and friendly.

— Anonymous

Verified review (2157627) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Very comfortable

5 out of 5 stars
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I was very comfortable as usual with pleasant staff. Thank you.

— Paul M

Verified review (2157438) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Professionalism and care

5 out of 5 stars
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I have been going to Oaklands for many years and am always happy with the professionalism and care taken by the staff during all of my experiences

— Anonymous

Verified review (2157428) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Check up

5 out of 5 stars
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Receptionist very pleasant from arriving and leaving, on my appointment for the dental check up very kind, puts you at ease.

— Suzanne J

Verified review (2157193) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

New dentures

5 out of 5 stars
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A good overall plan put in place for new dentures.

— Maureen S

Verified review (2156786) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Great Dentist

5 out of 5 stars
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Great dentist, friendly staff

— Karen S

Verified review (2156222) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

I received one to one care

5 out of 5 stars
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I was a little apprehensive about having implants, but Tom went through the whole process with me from start to finish. He also explained what he was doing at each stage and put my mind at rest. He calmly answered any questions and I didn’t feel hurried. I received one to one care. Thank you

— Anonymous

Verified review (2156195) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

I have nothing but praise

5 out of 5 stars
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As usual a very professional routine appointment with Stella. She’s been my dentist for 22 years and I have nothing but praise for all the treatment I’ve received. You’ll be sadly missed. Enjoy your retirement.

— Jacqueline W

Verified review (2156090) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent, highly recommend

5 out of 5 stars
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Great experience as normal. Tom is excellent and would highly recommend him and the practice.

— Kevin E

Verified review (2156051) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Perfect

5 out of 5 stars
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Outstandingly professional, reception was quick and helpful and polite. Dentist and nurse perfect.

— Anonymous

Verified review (2155404) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

They are very accommodating

5 out of 5 stars
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Overall, I'm satisfied. Smooth transaction. They are very accommodating. Explained the findings and solutions.

— Johny D

Verified review (2155396) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Friendly staff

5 out of 5 stars
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Friendly staff, made the visit with our daughter easy and good

— Jim S

Verified review (2155371) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Fantastic service

5 out of 5 stars
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Fantastic service. Explained therapy and plan well. Always full of smiles.

— Anonymous

Verified review (2155191) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Gentle and thorough

5 out of 5 stars
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Gentle and thorough clean. Great result too.

— Rod H

Verified review (2154509) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars

Very happy customer

5 out of 5 stars
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Excellent service as always, very happy customer

— Dominic G

Verified review (2154136) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

3 out of 5 stars
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The dentist caused me pain when prodding around and accidentally hit my very delicately filled tooth with her implement

— Anonymous

Verified review (2154073) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor