Oaklands Dental Surgery

My recent appointment

Lovely friendly receptionist, appointment on time and satisfied with treatment, overall happy.

— Maureen L

Verified review (2408564) Review left 2 months ago
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Overall, how was your experience of our service? Very good

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Inspire every confidence

Excellent service at Oaklands Dental Surgery. The waiting room is clean, bright and reception staff professional and welcoming. Dentist herself and her support staff friendly, professional and inspire every confidence. Thank you. I feel lucky to have such a good service in my area.

— Julie H

Verified review (2407517) Review left 2 months ago
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Overall, how was your experience of our service? Very good

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

A thorough check

Excellent consultation. Receptionist was friendly, welcoming and efficient. The dentist (Bilal) and the dental assistant were really great. A thorough check where he investigated the potential issue and then offered advice and options moving forward. Thanks to all.

— Anonymous

Verified review (2406449) Review left 2 months ago
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Overall, how was your experience of our service? Very good

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Excellent service

Excellent service by Claire & her dental nurse.

— Anonymous

Verified review (2405571) Review left 2 months ago
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Overall, how was your experience of our service? Good

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Very professional and friendly

Broken filling and was given multiple choices, very professional and friendly
Helping me to decide the best alternative for me

— Anonymous

Verified review (2405213) Review left 2 months ago
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Overall, how was your experience of our service? Very good

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? N/A

The whole team is superb

Just had one of my regular 6 monthly hygienist appointments. This one was with Charlotte Catchpole. I must say she was excellent. Great advice delivered in a friendly and informative way. Painless clean and polish. I can highly recommend Oaklands Dental. The whole team is superb. I have never had a bad experience there. Thank you Oaklands.

— David S

Verified review (2404342) Review left 2 months ago
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Overall, how was your experience of our service? Very good

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? Private

Appointment

Very good

— Anonymous

Verified review (2403597) Review left 2 months ago
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Overall, how was your experience of our service? Very good

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Clear explanation of treatment options

Brilliant staff and treatment. Clare clearly listened to my concerns and gave very clear explanation of treatment options. Made sure that I was happy with treatment plan. Reception colleagues very efficient in arranging appointments to suit me.

— Stuart M

Verified review (2402889) Review left 2 months ago
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Overall, how was your experience of our service? Very good

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Excellent

Excellent service in every way

— Anonymous

Verified review (2402681) Review left 2 months ago
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Overall, how was your experience of our service? Very good

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? Private

Caring and professional

Really happy with my ongoing orthodontic treatment yet again. Alex really caring and professional. Janine doesn't half knows how to nurse, if there was an award for being ace at nursing she would be one that potentially could be nominated.

— Simeon B

Verified review (2402586) Review left 2 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? Private

I was treated with respect

Was made to feel at ease despite how anxious I was, I was treated with respect and unlike other dentists, I didn’t feel at all judged for how bad my teeth were but received advice and options about the next steps.

— Anonymous

Verified review (2402511) Review left 2 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Friendly & polite

Everyone was friendly & polite.

— Sandra G

Verified review (2401717) Review left 2 months ago
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Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

A lovely dental team

Very good dental service with a lovely dental team

— Louise L

Verified review (2401687) Review left 2 months ago
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Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? Private

Very pleased

Very pleased with the treatment I received

— Margaret P

Verified review (2401331) Review left 2 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Pleasant recent appointment

Pleasant dentist, assistant and reception staff.

— Stephen T

Verified review (2399747) Review left 2 months ago
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Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Great team

Alex and Janine were professional and explained everything in detail before treatment began and continued to keep me informed of the next steps throughout the procedure. I felt comfortable and able to ask questions. The aftercare advice was great with practical examples of how to brush efficiently with the brace. Great team!

— Amanda S

Verified review (2399247) Review left 2 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? N/a

Was this treatment paid for privately, or on the NHS? Private

Family friendly

Family friendly service.

— Anonymous

Verified review (2399175) Review left 2 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? NA

Was this treatment paid for privately, or on the NHS? Private

Punctual appointment

Very good, punctual appointment and friendly staff.

— Anonymous

Verified review (2399141) Review left 2 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? N/A

Was this treatment paid for privately, or on the NHS? Private

Very informative recent appointment

Alex was very informative at my consultation. Explained everything in detail. Always puts you at ease and makes you feel comfortable and answered all my questions.

— Tracy L

Verified review (2399052) Review left 2 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? N/a

Was this treatment paid for privately, or on the NHS? Private

Amazing staff

Excellent service and amazing staff

— Anonymous

Verified review (2398624) Review left 2 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? I’m not quite sure lm interested in membership plan

Was this treatment paid for privately, or on the NHS? Private