Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

A fabulous dentist

5 out of 5 stars
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Had a second implant with Tom. He is a fabulous dentist who makes me feel relaxed as well as the nurse. I trust him with my teeth implicitly.

— Anonymous

Verified review (2144725) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Helpful staff

5 out of 5 stars
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I have always found the staff and dental practitioners helpful and give good advice on teeth cleaning and care.

— Janette E

Verified review (2144679) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Oaklands Dental Surgery

4 out of 5 stars
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I’ve been with Oaklands Dental Surgery for around 40 years and always had great service from my regular dentist BUT for the last year or two have seen a different dentist each visit and this time the dentist was so rough, I have had problems with sensitivity and pain since my visit 10 days ago.

— Anonymous

Verified review (2144639) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Poor
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars

Friendly care

5 out of 5 stars
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Friendly staff and great service

— Christopher A

Verified review (2144163) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars

Charlotte is great

5 out of 5 stars
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Charlotte is great. My teeth feel like new.

— Alastair M

Verified review (2144143) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

My dentist, Alex, is excellent.

5 out of 5 stars
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My appointment today ran as I expected and I was very happy with all aspects of it. My dentist, Alex, is excellent. He outlines my dental health and provides excellent advice. This survey is overdone in my opinion.

— Tony C

Verified review (2143866) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Check up

2 out of 5 stars
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I have had a normal checkup with Stella today. Literally, it was 5 mins in duration and it cost me £42!!. I know you have not had a price increase for the last 5 years but is the increase due to us patient's paying for the extension of the practice, to fund that?

So in total for 30 mins service, 5 with Stella and 25 with the hygienist it has set me back £108.
I will have to go elsewhere as I am unable to be able to afford these prices.
Although the majority of the staff are pleasant and polite, there is no justification for the charges that have been levied on me.
My hygienist was good and was thorough. However, I find paying £66 for a total of 25 mins service appalling as opposed to £35 I was paying a few years ago for the same amount of time, 25 minutes!! For £66 I should be getting at least 35 mins service from the hygienist?? Not happy

— Vina L

Verified review (2143713) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor
Was this service paid for privately, or on the NHS? Private

Great scrape and polish,Tom and Jo are a dream team

5 out of 5 stars
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The hygienist did a great job today great scrape and polish and well Tom and Jo are a dream team of absolute brilliance all the time.

— Anthony B

Verified review (2143666) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars

Friendly staff

5 out of 5 stars
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Good friendly staff. No issues

— Anonymous

Verified review (2143657) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Good service

5 out of 5 stars
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Overall I am satisfied with the service provided.

— Peter W

Verified review (2143313) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Clear and concise

5 out of 5 stars
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Everything was fine at the check up. I did ask for advice on existing amalgam fillings. The advice given was in a clear and concise way enabling me to make an educated decision.

— Jacqueline T

Verified review (2143000) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Treated with care

5 out of 5 stars
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Treated with care and given all information I required. Always good

— Anthony J

Verified review (2142469) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Very good service

5 out of 5 stars
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Very good service and always thorough.

— Austin H

Verified review (2142181) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

An appointment on the same day

5 out of 5 stars
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I called requesting an urgent appointment and was offered an appointment on the same day and the dentist identified the problem. A follow up has been booked.

— Neil S

Verified review (2142158) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly, professional

5 out of 5 stars
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Friendly, professional, put me at ease. I am a very nervous patient

— Anonymous

Verified review (2142102) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Great service

5 out of 5 stars
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Great service from reception to dentist and nurse. Everyone very helpful and friendly

— Michael R

Verified review (2142071) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

First class

5 out of 5 stars
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Hygienist visit today with lovely Catherine who is sadly leaving the practice soon.
Excellent, professional, friendly healthy care which in my opinion is always the case at Oakland’s be it hygienist or Dentist. First class.

— Anonymous

Verified review (2142061) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

The most gentle dentist

5 out of 5 stars
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Dentistry at its best!!
Always extremely professional and very friendly, Tom is the most gentle dentist I have ever seen.

— Tracey H

Verified review (2142049) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Check up

5 out of 5 stars
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The reception is so friendly and warm making you feel at ease.
When you go through to the dentist you're made to feel welcome and put at ease.
Tom has a friendly chat before you are examined making you feel so relaxed.
This time was a yearly check up since my last treatment. It really was a good experience taking away all fear of Dentist! Thank you.

— Patricia L

Verified review (2141842) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Prices are very reasonable

5 out of 5 stars
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I am leaving every visit very happy. Professional and friendly approach. Prices are very reasonable.

— Anonymous

Verified review (2141675) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private