Everyone very pleasant and professional and seen on time.
— Anonymous
Verified review (2140506)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Gentle and painless
Great dentist felt at ease, explained.
Procedure gentle and painless.
— Dennis D
Verified review (2140293)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great experience
I was really nervous about going to the dentist as it had been some time. I was made to feel really welcome and everything was explained really well in great detail from start to finish. The whole experience was great and put my nerves at ease. Would definitely recommend to friends and family.
— Anonymous
Verified review (2140120)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Was this treatment paid for privately, or on the NHS?
Private
My experience
No conversation, felt like a second class citizen due to being nhs
— Hayley N
Verified review (2139986)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Poor
Was this service paid for privately, or on the NHS?
NHS
On time
Friendly staff
On time
Very quick appointment
In the chair a matter of seconds
— Anonymous
Verified review (2139958)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
My experience
Have been with Oaklands 25 years. Very inpersonal now. Strange attitudes, ask you how you are has anything changed then when you say Yes, I've just been discharged from hospital there is nil response. Strange long winded form to complete with no response to it. I have no complaints on actual treatment just the feeling that you are on a conveyor belt
— Mary S
Verified review (2139841)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Dentist explained the options
Very helpful at reception, dentist explained the options I had regarding my treatment. Very happy with my appointment.
— Susan M
Verified review (2139617)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Always a pleasure
Always a pleasure thankfully.
— Anonymous
Verified review (2139283)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Very professional
Very professional and informative.
— Anonymous
Verified review (2139141)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Very gentle and reassuring
Great service, hygienist a delight, very gentle and reassuring.
— Barbara P
Verified review (2138812)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Great experience
Had a great experience with explanation to future treatment explained clearly
— Anonymous
Verified review (2138550)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Friendly, professional
Always friendly, professional service, really good Dentist.
— Anonymous
Verified review (2138328)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Happy with the service
Satisfactory, pleasant, happy with the service.
— David G
Verified review (2138310)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Tooth Extraction / General
Oakland Dentist is the best dentist I’ve been to. Tom and his dental nurse are lovely people, very friendly and put you at ease. I’ve been to a few dentists and they are the best. Oaklands is very professional and I would definitely recommend. I’m having all my teeth removed and having false teeth, I wouldn’t want anyone else doing it.
I wouldn’t go anywhere else. Oaklands is very professional I would definitely recommend
— Ann W
Verified review (2138201)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Very impressed
Very impressed with the dentist, she put me at ease and was very informative.
— Leslie B
Verified review (2137827)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Seen promptly
Made an emergency appointment and fitted in swiftly with no fuss.
Seen promptly and felt listened to and well advised so left feeling reassured.
— Thomas F
Verified review (2137503)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Appointment at short notice
Thanks for my appointment at short notice. Professional inspection of my broken tooth and clear discussion of condition and options.
— Geoffrey P
Verified review (2137493)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Good explanation of issues
Very gentle, good explanation of issues, put my son at ease.
— Christina S
Verified review (2137355)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Seen on time
Friendly staff, seen on time, put at ease.
— Anonymous
Verified review (2136569)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Very pleasant and professional
My recent treatment for a broken tooth was quite painless in both treatment and price.
The new dental surgeon that treated me was very pleasant and professional as was the dental nurse.
No complaints whatsoever.
— Michael D
Verified review (2136439)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
