Verified review (2130179)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Neither good nor poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
My experience
Very Happy.
— Malgorzata S
Verified review (2129844)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Was this treatment paid for privately, or on the NHS?
Private
Replacing a composite filling
Tom and Nurse were excellent and professional when replacing a composite filling, I felt no pain whatsoever. I am 68, the anesthetic used these days, in my view, is far more fast acting and wears off much quicker than when I was young. Great work, I have no hesitation in recommending Oaklands Dental Surgery - 5 stars.
— Anonymous
Verified review (2129840)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Sympathetic to my needs
Short waiting time. Sympathetic to my needs.
Friendly and patient Dentist and staff.
Thank you.
— Louise S
Verified review (2129595)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Always a good experience
I always find all the staff very polite and helpful. It's nice to first of all be welcomed by warmth and a light bright reception area and then by nice cheery staff. Overall, it is always a good experience, even when having to have work done!
— Anonymous
Verified review (2129553)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
High standard of care
Usual high standard of care from Tom.
— Claire R
Verified review (2129200)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
The team were incredible
Had a new filling/tooth repair done by Tom. My first bit of dental work for over ten years. I chose the right place, which is also used by my partner who recommended the practice. Tom and the team were incredible, the finished job is immaculate and feels like a new tooth, overall an absolute joy of a dental experience.
— Garry G
Verified review (2129182)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Was this treatment paid for privately, or on the NHS?
Private
Everyone there is amazing
I've been visiting this dentist since I was a baby, just like my entire family. I can genuinely say that everyone there is amazing and professional, making it a really nice and friendly place.
— Katie M
Verified review (2128854)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Quick and efficient
Not kept waiting too long. Appointment was quick and efficient. Staff friendly and welcoming.
— Anonymous
Verified review (2128695)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Good detailed explanation
Very friendly and caring and good detailed explanation of procedure.
— Margaret K
Verified review (2128453)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Was this treatment paid for privately, or on the NHS?
Private
Lovely, kind and caring
Stella was lovely, kind and caring as usual.
— Beverley D
Verified review (2128275)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Oaklands Dental Surgery
Dentist was clear about what treatment to proceed with and the way forward with aesthetic issues. Receptionist was pleasant and helpful in dealing with cancellations and future appointments.
— Anonymous
Verified review (2128274)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Very good service
Very good service and staff.
— Graham L
Verified review (2128257)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Treatment is very gentle
Doctor explained very neatly and clearly about our dental current position and further action plan. Treatment is very gentle and good.
— Pragna J
Verified review (2128102)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Oaklands Dental Surgery
All nice - clean and professional.
— Anonymous
Verified review (2128074)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Explained everything clearly
The dentist was very efficient and explained everything clearly. She was also very pleasant. The advice given was clear and precise.
— Barry D
Verified review (2127874)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Great
Charlotte was great. Made me feel at ease and very informative. Really pleasant experience.
— Gillian K
Verified review (2127835)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Brilliant
Rang yesterday with a, to me, an emergency. In today, job done, brilliant.
— Eric J
Verified review (2127661)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly, professional
Always friendly and professional.
— Peter S
Verified review (2127528)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Friendly dentist, nice surroundings
No waiting, friendly dentist, nice surroundings and nothing unexpected treatment wise
— Julie J
Verified review (2127447)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS