Calm and friendly

Good treatment and reassuring practitioners. Calm and friendly environment.

— Rosalind M

Verified review (2122154) Review left 1 year ago
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Overall, how was your experience of our service? Very good

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My experience

As stated the dentist and assistant were engaging and fab though the experience was let down by the reception staff who I thought were rude and disinterested.

— Angela G

Verified review (2122033) Review left 1 year ago
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Overall, how was your experience of our service? Neither good nor poor

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Very good service

The service was very good. Very polite and friendly staff.

— Anonymous

Verified review (2121900) Review left 1 year ago
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Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Lovely staff

Enjoyed my visit, the staff are lovely and Alex is great, always a friendly chat and good humour.

— Jillian G

Verified review (2121543) Review left 1 year ago
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Overall, how was your experience of our service? Very good

Very good

The service was very good!

— Anonymous

Verified review (2121451) Review left 1 year ago
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Overall, how was your experience of our service? Very good

Makes you feel at ease

Very good, Tom makes you feel at ease when you visit the practice.

— Janette S

Verified review (2121410) Review left 1 year ago
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Explained everything thoroughly

Treated with respect, explained everything thoroughly. Hygienist had a calming nature.

— Anonymous

Verified review (2121278) Review left 1 year ago
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Overall, how was your experience of our service? Very good

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No less than outstanding

The practice have been no less than outstanding over a long period in their care and support for myself and my late wife - for whom they were extremely accommodating to assist with her extreme health challenges. Well done.

— Ian H

Verified review (2120869) Review left 1 year ago
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Overall, how was your experience of our service? Very good

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My experience

Frustrating to be told that you can’t get an appointment after 5pm if you are nhs, when you work full time and have no access to a car during the day it’s not as easy to get here. Plus I come with my son so it’s taking him out of school as well. Receptionists not really bothered. Feel you are pushing more towards your private practice patients? Been here for 15 years and feel things have changed since Dr. Jolly retired and not for the better.

— Deborah L

Verified review (2120844) Review left 1 year ago
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Reply from Oaklands Dental Surgery

Hello Deborah
Unfortunately we have very limited NHS dentists at oaklands during the week days.
We have opened a few weekend clinics for the short term. This would be with an alternate dentist.
We never push patients to become private and always honor our NHS contract with our current NHS Patients which is 9-5 monday to thursday and 9am until 4pm on a friday

Overall, how was your experience of our service? Good

My experience

Filling of rear tooth.

— Anonymous

Verified review (2120800) Review left 1 year ago
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Overall, how was your experience of our service? Very good

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Treated with kindness, care

I have been with this surgery for 20 years and I have always been treated with kindness, care and patience by all staff, I am a highly anxious patient and have truly appreciated this. My latest appointment was great and again I had many questions about an ongoing treatment plan and was allowed the space to ask and explore them. I felt listened to and supported with my questions. A great experience from entering the surgery to leaving.

— Alison S

Verified review (2120484) Review left 1 year ago
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Overall, how was your experience of our service? Very good

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Was this treatment paid for privately, or on the NHS? Private

Well equipped dental surgery

Tom always give the best advice in a well equipped dental surgery.

— Alan K

Verified review (2120414) Review left 1 year ago
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Overall, how was your experience of our service? Very good

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Was this treatment paid for privately, or on the NHS? Private

First class

Excellent service and first class treatment.

— Anonymous

Verified review (2120363) Review left 1 year ago
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Overall, how was your experience of our service? Very good

A very positive experience

So lucky to be registered with a dentist who is so professional and yet so friendly. This combination of expertise and personal qualities gives me total confidence in his practice and makes it a very positive experience. His assistant dental nurse is a great ambassador for the profession.

— Michael M

Verified review (2120224) Review left 1 year ago
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Overall, how was your experience of our service? Very good

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Was this treatment paid for privately, or on the NHS? Private

Lovely staff

Spotless premises.
Lovely staff on reception.
Treatment explained beforehand.

— Anonymous

Verified review (2120128) Review left 1 year ago
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Overall, how was your experience of our service? Very good

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Was this treatment paid for privately, or on the NHS? Private

Excellent dentist

Stella is very good, she always has time to explain everything, she reassures me when I’m feeling nervous. I never went to a dentist for over 20 years due to a bad experience when I was younger. But having Stella has changed how I am. I will only see Stella when I need to come. And I cannot thank her enough. The receptionist. Are all very helpful and friendly. If I have had an emergency they always do their best to fit me in. Excellent Dentist.

— Tracy G

Verified review (2120076) Review left 1 year ago
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Overall, how was your experience of our service? Very good

My experience

My dentist Claire is very good and overall everything was fine except for the fact that when paying I was told I couldn't pay cash. As I don't use credit/debit cards what am I supposed to do?! I was upset and embarrassed when informed no cash is taken. I must say the receptionist was very understanding but it didn't make a pleasant experience.

— Anonymous

Verified review (2119991) Review left 1 year ago
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Overall, how was your experience of our service? Good

Happy with my treatment

Happy with my treatment and questions asked were all answered.

— Yvonne S

Verified review (2119987) Review left 1 year ago
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Overall, how was your experience of our service? Very good

My experience

Appointment 11 .. seen at 11.40 ??

— Anonymous

Verified review (2119904) Review left 1 year ago
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Overall, how was your experience of our service? Poor