Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

Excellent care

5 out of 5 stars
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The care and treatment provided by the dentist and her nurse was excellent.
The questionnaire that I had to complete before I attended my appointment was extremely annoying. It was too long, mainly irrelevant, and extremely annoying. I appreciate that background medical information is required but the “big sell” was way over the top. As an elderly gentleman, I do not really need someone asking me about my smile. Ludicrous.

— Anonymous

Verified review (2112954) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great

5 out of 5 stars
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Great as always, thank you.

— Gwen W

Verified review (2112723) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Good at calming my fears

5 out of 5 stars
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Very good at calming my fears, explains everything.

— Josephine H

Verified review (2112672) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Check up

5 out of 5 stars
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Quick and easy check up.

— Robert C

Verified review (2112654) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

My experience

2 out of 5 stars
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Hygienist no problem.
Dentist not so happy, I thought they should cover their mouth with a face mask, didn't happen, in and out minutes tops, usually see Stela told reception to keep me with Stela.
Been coming to this dentist 20years.
Felt a bit let down today.
Charged 86 pounds, 3 mins with dentist.

— Anonymous

Verified review (2112492) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor

Appointment

5 out of 5 stars
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I’m quite anxious before appointments due to a bad experience at another practice many years ago. I joined the practice when it first started. The dentist & hygienist were professional & offered advice etc so I felt less anxious.

— Anonymous

Verified review (2112422) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

5 out of 5 stars
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Staff was good and appointment was on time.

— Allan M

Verified review (2112392) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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Excellent service by my dentist, professional in every way.

— Stewart E

Verified review (2112048) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Brilliant - gentle, caring

5 out of 5 stars
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Bright, pleasant premises. Polite, friendly staff. Claire, my dentist, is brilliant - gentle, caring and professional.

— Barbara C

Verified review (2112019) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Happy with the treatment

5 out of 5 stars
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I have always been satisfied and happy with the treatment I have at this Surgery.

— Janette E

Verified review (2112010) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Great staff

5 out of 5 stars
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Claire is a Fantastic dentist as always staff are all great.

— Lyndsey C

Verified review (2111602) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Lovely staff

5 out of 5 stars
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Staff are extremely polite and lovely. My dentist Tom is the best I have ever had, his nurse Jo is so friendly. No complaints what so ever.

— Wendy W

Verified review (2111509) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Effective

5 out of 5 stars
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Effective and helpful.

— David M

Verified review (2111432) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

On time

5 out of 5 stars
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On time, nice dentist.

— Vincent W

Verified review (2111406) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The best

5 out of 5 stars
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Lost part of a tooth which made that side sensitive, got a cancellation and within 1 hour of contacting them I had a temporary surface applied to the tooth which stopped the sensitivity and an appointment for a replacement filling. The best, 5+ star.

— Anonymous

Verified review (2111314) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Excellent treatment

5 out of 5 stars
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Excellent treatment, fully explained, very satisfied overall.

— Anthony S

Verified review (2111220) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

My experience

2 out of 5 stars
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I was disappointed with my appointment with Mohammed Bilal. I didn’t feel like he gave me a thorough examination like my previous appointments with other dentists at this surgery.

— Anonymous

Verified review (2111145) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Poor
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars

Seen on time

5 out of 5 stars
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Excellent visit, Stella very thorough and straight forward.
Seen on time.

— Donald B

Verified review (2111016) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly, professional

5 out of 5 stars
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Friendly, professional staff, modern waiting area and facilities.

— Larry E

Verified review (2110948) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Efficient and approachable

5 out of 5 stars
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Efficient and approachable staff who make one feel at home and do an excellent job.

— Anonymous

Verified review (2110818) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private