Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Very efficient

5 out of 5 stars
workingfeedback logo
The appointment was on time and the inspection was thorough. The dentist and nurse were very efficient and friendly.

— Barry D

Verified review (2104162) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Appointment

5 out of 5 stars
workingfeedback logo
All the Staff from Reception to the Dental Practice are polite and very helpful.

— Paul S

Verified review (2104035) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

My experience

5 out of 5 stars
workingfeedback logo
The receptionist when taking my payment via card did not tell me the price, I had to ask how much my treatment was. I thought that was very unprofessional. Also I was asked to book another 3 month appointment. But again she never asked me just tried to dismiss me.

— Anonymous

Verified review (2103845) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Oaklands Dental Surgery

5 out of 5 stars
workingfeedback logo
I was in and out in 5 mins with a descaler.

— Lisa H

Verified review (2103782) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Excellent treatment

5 out of 5 stars
workingfeedback logo
Excellent treatment. Restored my confidence in dentists.

— Maria B

Verified review (2103729) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Lovely as always

4 out of 5 stars
workingfeedback logo
Prompt, friendly reception. Tom and assistant lovely as always.

— Anonymous

Verified review (2103590) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? Private

Cannot fault them

5 out of 5 stars
workingfeedback logo
Excellent Dental Practice with caring staff. Was happy with result & advice after each check up. Cannot fault them on anything.

— Lesley L

Verified review (2103247) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

I felt comfortable

5 out of 5 stars
workingfeedback logo
Going to the dentist’s is not something I enjoy but I felt comfortable in my appointment despite my own fears and anxiety.

— Anonymous

Verified review (2103225) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Very helpful

5 out of 5 stars
workingfeedback logo
The receptionist was very helpful and managed to get an appointment straight away.

— Anonymous

Verified review (2103181) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
workingfeedback logo
There is concern about my osteoporosis medication. Details of my medication and Rheumatology consultant left with reception.

— Marilyn E

Verified review (2103150) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Excellent service

5 out of 5 stars
workingfeedback logo
Excellent service, well mannered, courteous staff

— Ian M

Verified review (2102963) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Oaklands Dental Surgery

5 out of 5 stars
workingfeedback logo
The hygienist was very careful not to give me any pain and was very helpful.

— Ian W

Verified review (2102886) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Great Experience

5 out of 5 stars
workingfeedback logo
Great experience, really went the extra mile to make me feel comfortable and informed.

— Anonymous

Verified review (2102832) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

My experience

3 out of 5 stars
workingfeedback logo
My appointment was running 25 minutes late. At no point did the receptionist make any contact to let me know. When I went into the clinical room the dentist never referred to it. I understand more than most ( I used to work in an NHS outpatient clinic) but just a few words to keep me up to date and a small apology/reference to the delay would have made me feel valued. Instead I just thought I had been forgotten and the new changes noticed at the practice were a prediction of worse service.

— Anonymous

Verified review (2102670) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

My experience

5 out of 5 stars
workingfeedback logo
The actual appointment and video were fine with no complaints but the pre appointment questionnaire has become ridiculously complicated. I think it took me longer to complete that than it did to dive to the surgery, wait in the waiting room and have my dental inspection combined. That cannot be right.

— Philip D

Verified review (2102629) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Oaklands Dental Surgery

5 out of 5 stars
workingfeedback logo
I attended the dentist on 14/11/2024. The dentist was very polite and professional, explained what he was doing making sure I was comfortable at all times.

— Anonymous

Verified review (2102359) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Efficient

5 out of 5 stars
workingfeedback logo
Efficient and pleasant service.

— Ruth C

Verified review (2102200) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Explained my son’s procedure

5 out of 5 stars
workingfeedback logo
Welcoming and professional as always. Dr Alex explained my son’s procedure and aftercare thoroughly. We were left in no doubt what his treatment will entail and expected outcomes if treatment is complied with in relation to care of his new braces.

— Morgan T

Verified review (2102174) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

A really amazing job

5 out of 5 stars
workingfeedback logo
Always welcoming and dentist Alex and team do a really amazing job, thank you.

— Anonymous

Verified review (2101980) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great service

5 out of 5 stars
workingfeedback logo
Great service. Nice dentist and assistant. Car parking a bit of a nightmare.

— Anonymous

Verified review (2101918) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good