Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

Informative and reassuring

5 out of 5 stars
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Staff friendly on Reception, hygienist was informative and reassuring, dentist is always friendly and helpful, premises very clean.

— Robert B

Verified review (2099387) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Appointment

4 out of 5 stars
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Left 2 voicemail messages over 2 days as had mild toothache but no-one phoned back. 3rd attempt I waited. After explaining I was offered an appt next year. I reiterated I had toothache so after a very convoluted conversation eventually got an appt for the following week. Receptionist asked to update my records. I did say I had changed my gp as I thought it may be required. Receptionist laughed and said "this is a dentist we don't need to know"! On visiting the premises and watching I did wonder if they had had any training.

— Anonymous

Verified review (2099155) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

Right on time

5 out of 5 stars
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Appointment right on time, dentist and assistant very pleasant and professional.

— John S

Verified review (2099009) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Very good

5 out of 5 stars
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Very good experience.

— Anonymous

Verified review (2098864) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

A wonderful place to visit

5 out of 5 stars
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Excellent and a wonderful place to visit. The team are all extremely kind and supportive. My family use this dentist practice too. Thank you.

— Joanne L

Verified review (2098820) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Oaklands Dental Surgery

4 out of 5 stars
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Very pleasant hygienist and efficient too, just a pity it's so expensive these days.

— Julia G

Verified review (2098802) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? Private

Very good

5 out of 5 stars
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Very good service.

— Alyab B

Verified review (2098680) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

5 out of 5 stars
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Very pleasant and thorough, asked lots of questions and both chatty.

— John C

Verified review (2098551) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Extraction

5 out of 5 stars
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Alex was very professional and helped me to feel relaxed during my tooth extraction. There was no pain and explained my aftercare very thoroughly. I would recommend this Practice to anyone seeking a new Dental Practice.

— Sandra W

Verified review (2098447) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars

Seen straight away

5 out of 5 stars
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Welcomed and seen straight away. Dentist was engaging and purposeful in his communication. Took the time to explain. Managed to see the hygienist as well, she had a fantastic manner and made me feel relaxed. Hygienist also demonstrated a better way to brush my teeth and gave me a voucher for 67% off. Great start to the week.

— David B

Verified review (2098409) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars

Appointment

5 out of 5 stars
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The dentist was nice and efficient.

— Anonymous

Verified review (2098380) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Just excellent

5 out of 5 stars
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Charlotte and Janine are so professional I visit every month and they are both a credit to the dental centre. They are both focused and they make the visit relaxed and very comfortable for patients. Just excellent. Thank you both so much.

— William N

Verified review (2098226) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

I was very impressed

5 out of 5 stars
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The staff were very polite and efficient. I have been coming to this dentist for 40 years and every time you are greeted with a smile and go in to see the dentitst on time. My dentist today was new for me but I was very impressed by her professional, yet kind and reassuring nature. Thank you.

— Laura F

Verified review (2098083) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

I cannot praise the staff enough

5 out of 5 stars
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Having a new top denture.
I cannot praise the staff enough from the receptionist, nurse, dentist, for making me feel relaxed and confident in the visit I have made and the technician for making my teeth, I was given excellent treatment.

— Anonymous

Verified review (2098028) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

Very friendly dentist

5 out of 5 stars
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Very friendly dentist and dental nurse.

— Sally W

Verified review (2097981) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Very efficient

5 out of 5 stars
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Very clean surgery, very efficient service.

— Andrew M

Verified review (2097968) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Hygienist was very helpful

5 out of 5 stars
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I had my routine appointment and the Hygienist was very helpful when asked some questions.

— Anonymous

Verified review (2097877) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Appointment

5 out of 5 stars
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My appointment went really well.

— Christine M

Verified review (2097775) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Could not fault my appointment

5 out of 5 stars
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I saw Zara today, she made me feel at ease and was very pleasant as was the dental assistant, could not fault my appointment, really helpful.

— Tracy N

Verified review (2097740) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Very patient

5 out of 5 stars
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Charlotte very patient and kind.

— Anonymous

Verified review (2097477) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good