Oaklands Dental Surgery

Pleasant staff

Pleasant staff and surroundings.

— Adrian M

Verified review (2097278) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

My experience

Been for a consultation for a nhs crown, was told I needed a private appointment as might not be able to do it on the nhs.
Phoned to book my appointment and now been told if I book a private appointment, the crown will be private too. Which clearly wasn't said this morning. I was advised it might still be able to be done on nhs.
What a waste of time.
I now have 2 choices, £24 for another nhs opinion or £60 for a private.
Why wasn't this explained in my last appointment, probably because the dentist and the receptionist's information isn't clearly aligned.

— Joanne H

Verified review (2096966) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very poor

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I always feel at ease

Stella has been my dentist for over 20 years, I always feel at ease and she explains everything so I can understand. I'm treated as an individual.

— Ethan K

Verified review (2096726) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Made me feel relaxed

Very efficient and friendly, made me feel relaxed and comfortable.

— Anonymous

Verified review (2096626) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Thorough and prompt

I was called for my appointment early, had a thorough 6 months check with some additional questions and was able to depart promptly.
Thank you for your thorough and prompt treatment.

— Anonymous

Verified review (2096311) Review left 1 year ago
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Overall, how was your experience of our service? Very good

Everyone was caring

The receptionist was kind and helpful and the dentist gave me a thorough investigation as I was worried about my sore mouth. Everyone was caring and helpful.

— Ann W

Verified review (2096218) Review left 1 year ago
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Overall, how was your experience of our service? Very good

Lovely as always

Claire was lovely as always. She explains everything that she is doing and makes you feel very comfortable.

— Katherina H

Verified review (2096197) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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Was this treatment paid for privately, or on the NHS? NHS

Excellent service as always

Excellent service as always from making the appointment to receiving the treatment.

— Michael O

Verified review (2095489) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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Oaklands Dental Surgery

Been using Oaklands for over 30 years - always efficient, absolutely no complaints.

— John R

Verified review (2095259) Review left 1 year ago
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Overall, how was your experience of our service? Very good

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Great as ever

Annette on reception was brilliant sorting out my change of appointment.
Tom was great as ever and also Cathy the hygienist.

— Anonymous

Verified review (2095175) Review left 1 year ago
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Overall, how was your experience of our service? Good

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Friendly and helpful

Everyone was very friendly and helpful.

— Sandra G

Verified review (2094597) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Fantastic service

Fantastic service from caring professionals

— Noel M

Verified review (2094476) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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Was this treatment paid for privately, or on the NHS? N/A

Friendly, professional

Staff are professional. Dr Tom Gacesa is friendly yet remains professional. The reception area and the dentist room is always spotless.

— Debby P

Verified review (2094451) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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Was this treatment paid for privately, or on the NHS? Private

Excellent

Been a patient of Stella’s for many years, she’s excellent.

— Jean H

Verified review (2094444) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Very good

Very good and friendly.

— David B

Verified review (2094206) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

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Positive and clear instructions

A very good welcome from the ladies behind the counter. Positive and clear instructions of what the process will be going forward.

— Anonymous

Verified review (2093828) Review left 1 year ago
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Overall, how was your experience of our service? Very good

Prompt and professional

Prompt and professional service with a friendly smile!

— Anonymous

Verified review (2093794) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Treated with respect

Put at ease. Treated with respect. And all out very nice, professional people.

— Julie H

Verified review (2093669) Review left 1 year ago
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Overall, how was your experience of Oaklands Dental Surgery?

A very good experience

All staff very nice and helpful, dentist and hygienist talked through all the things that were happening at both appointments, overall a very good experience.

— Anonymous

Verified review (2093375) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Excellent service

Excellent service from the hygienist and the dentist.

— Anonymous

Verified review (2093295) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS