Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

My experience

4 out of 5 stars
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I attended today 31 Oct. I live near Blackburn where I used to attend a different dental practice under the same scheme, Denplan, now at the Oaklands practice but left dissatisfied with the company's administrative practices. I underwent a 6-monthly check up.

— Anonymous

Verified review (2093282) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Great Dentist

5 out of 5 stars
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Great dentist, and nurse, puts you at your ease and explains fully the procedure prior to treatment. Reception staff really pleasant and helpful.

— Elizabeth B

Verified review (2093119) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Oaklands Dental Surgery

5 out of 5 stars
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First class.

— Lee B

Verified review (2092939) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Excellent

5 out of 5 stars
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Excellent, friendly and professional.

— Liam D

Verified review (2092827) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Really impressed

5 out of 5 stars
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Really impressed with the approach of my new dentist, Claire.

— Anonymous

Verified review (2092814) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Welcoming, prompt service

5 out of 5 stars
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Welcoming staff, prompt service, consideration given to my sensitive dental needs by both hygienists and dentist, was made comfortable and felt looked after.

— Susan P

Verified review (2092813) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Very happy with service

5 out of 5 stars
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Very happy with service. Went for a regular check up and the dentist kindly gave my teeth a clean. She also offered helpful advice and information.

— Katharine P

Verified review (2092773) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

4 out of 5 stars
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Appointment went well. Price for a hygienist/dental appointment was very expensive and a huge increase to a couple of years ago. Why was the hygienist appointment after the dental appointment, they used to be the other way round.

— Nicola F

Verified review (2092698) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Friendly and efficient

5 out of 5 stars
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Kept to appointment time. Dentist was friendly and put me at ease. Very efficient service.

— Anonymous

Verified review (2092652) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Caring

5 out of 5 stars
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Very nice and caring both to myself and granddaughter, thank you.

— Teresa D

Verified review (2092646) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Brilliant dental care

5 out of 5 stars
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Brilliant dental care and treatment from a knowledgeable and experienced professional dentist.

— William W

Verified review (2092494) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

5 out of 5 stars
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6 monthly check up.

— Arnold T

Verified review (2092401) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Great visit

5 out of 5 stars
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I suffer badly from anxiety. And always worried when I visit my dentist. But my visit was just great. Always a friendly face in reception and a fab dentist to make me feel at ease.

— Susan M

Verified review (2092388) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

My experience

4 out of 5 stars
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I don't like the new self booking system. I couldn't get 2 appointments together this time even though I requested it 6 months before. Never been an issue previously.

— Rebecca H

Verified review (2092299) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

Very pleasant experience

5 out of 5 stars
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Always a very pleasant experience at Oaklands Dental and lots of thanks to Claire and her dental nurse for looking after me.

— Patricia E

Verified review (2092209) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Great Dentist

5 out of 5 stars
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A really great dentist as always, made to feel welcome.

— Robert B

Verified review (2092188) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Fabulous dental surgery

5 out of 5 stars
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Fabulous dental surgery, professional and friendly.

— Anonymous

Verified review (2092110) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

A wonderful dentist

5 out of 5 stars
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Claire is a wonderful dentist. Calm, explanatory, and very gentle. Thank you.

— Christina S

Verified review (2092095) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Recommended

5 out of 5 stars
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All the staff are very friendly, especially Tom, who always makes you feel at ease! Couldn’t recommend Oaklands enough.

— Anonymous

Verified review (2091988) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Excellent

5 out of 5 stars
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Excellent friendly service.

— David M

Verified review (2091979) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars