Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1825 reviews

5 out of 5 stars

1825 total reviews

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Latest Reviews by Working Feedback

Oaklands Dental Surgery

4 out of 5 stars
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Would have been very good but little after appointment time.

— Anonymous

Verified review (2091850) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? Private

My experience

5 out of 5 stars
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New private patient assessment.

— Anonymous

Verified review (2091809) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

A same day appointment

5 out of 5 stars
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Offered a same day appointment and given prompt treatment for an urgent problem. Staff are friendly and professional.

— Anonymous

Verified review (2091359) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Oaklands Dental Surgery? 5 out of 5 stars

Appointment

5 out of 5 stars
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Professional but friendly environment.
Was seen at the appointment time

— Hilary S

Verified review (2090925) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Oaklands Dental Surgery

5 out of 5 stars
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As easy as it gets.

— Anonymous

Verified review (2090906) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? N/A

Thorough, courteous

5 out of 5 stars
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Just a check up with a new dentist this time, thorough, courteous & explained everything.
What’s not to like.

— Anonymous

Verified review (2090856) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Lovely, always attentive

5 out of 5 stars
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All staff very polite. Stella is lovely, always attentive and thorough.

— Philip N

Verified review (2090817) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

They are all so thorough

5 out of 5 stars
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The hygienist ladies are always lovely. They are all so thorough and very friendly. Make me feel at ease.

— Catherine H

Verified review (2090759) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

I was kept well informed

5 out of 5 stars
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Treatment was quick, painless and very efficient. I was kept well informed about what was happening. The environment was calm and relaxing.

— Gordon L

Verified review (2090719) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Oaklands Dental Surgery

5 out of 5 stars
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Appointment on time, no waiting, pleasant welcome by new dentist and dental check carried out with professional approach.

— Ian M

Verified review (2090089) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Very good dentist

5 out of 5 stars
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I’m very satisfied with everything, lovely staff and very good dentist.

— Anonymous

Verified review (2089867) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Friendly, relaxing

5 out of 5 stars
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Friendly, professional, modernised, clean, even the soothing tunes from greatest hits radio is relaxing.

— Neil S

Verified review (2089814) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Caring, compassionate

5 out of 5 stars
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Outstanding service as always provided.
Caring, compassionate and an unrivalled understanding of personal requirements.
Having a dentistry that puts the service user at the forefront of its business is always very well received.

— Anonymous

Verified review (2089765) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? N/A

I was comfortable and relaxed

5 out of 5 stars
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I felt the examination was thorough, questions were answered with good explanations and I was comfortable and relaxed throughout.

— Janet W

Verified review (2089682) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

My experience

5 out of 5 stars
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Found the initial appointment message a little difficult to get to the full details.

— Susan S

Verified review (2089583) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

My experience

3 out of 5 stars
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We have seen four different dentist in a short period of time. My young daughters, one in particular struggles with change especially when it relates to her possibly losing a tooth.

— Anonymous

Verified review (2089524) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Oaklands Dental Surgery

Unfortunately we are not able to look into this further as no contact details have been left.
Overall, how was your experience of our service? Neither good nor poor
Was this service paid for privately, or on the NHS? Private

Efficient

5 out of 5 stars
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Efficient service, thanks.

— Glenn S

Verified review (2089511) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Overall a positive experience

5 out of 5 stars
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The staff are very friendly and helpful. The service is very clean and easily accessible to all customers. Overall a positive experience.

— Daniel W

Verified review (2089197) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Excellent practice

5 out of 5 stars
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Excellent practice. Friendly staff.

— Anonymous

Verified review (2089143) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Very good

4 out of 5 stars
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I was in and out within 15 minutes, very prompt, the service I got was very good and the staff very pleasant.

— Kathleen T

Verified review (2089059) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good