Oaklands Dental Surgery

My experience

I was unaware that the surgery had changed hands so that was a surprise to me as I have attended here for 36 years.
The front desk did not feel as friendly as it has in the past with familiar staff.

— Anonymous

Verified review (2080746) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Good

How satisfied are you with the appointment waiting time?

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Was this treatment paid for privately, or on the NHS? NHS

Care and consideration

As always Tom and his assistant ensured that our appointments were met with care and consideration. We really couldn’t ask for a better dentist.

— Melissa K

Verified review (2080479) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

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Was this treatment paid for privately, or on the NHS? NHS

My experience

The service was great but I didn't appreciate the marketing survey.

— Geoffrey P

Verified review (2080435) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Oaklands Dental Surgery

I’ve attended Oaklands since it opened, I was with Mike Jolly for over 40 years, my gappy sad teeth have now been inflicted on poor Clare, she is fab.

— Paul F

Verified review (2080394) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Great

Everything was great.

— Sylvia D

Verified review (2080329) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

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Brilliant team

As always, brilliant team of professional staff, very happy with the service provided. Thank you.

— Haydn P

Verified review (2080304) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Prompt & on time

Dealt with promptly & on time. Check up took no more than 10 minutes & was professionally done with time taken to make suggestions about how to clean my teeth more efficiently.

— Anonymous

Verified review (2079960) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Lovely staff

Appointments were on time. Hygienist and Dentist were lovely.

— Susan M

Verified review (2079802) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

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Was this treatment paid for privately, or on the NHS? NHS

Fantastic

Clare was absolutely fantastic. She talked me through every step of my treatment. She's very kind and softly spoken so that puts you at ease even more. I was a little nervous because I'd not had treatment in about 30 years and she has totally put me at ease for future visits.

— Tracey B

Verified review (2079777) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Efficient, friendly

Quick and efficient, friendly service.

— Keith F

Verified review (2079426) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Prompt, informative

Prompt, informative and friendly service.

— Carol H

Verified review (2079411) Review left 1 year ago
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Overall, how was your experience of our service? Very good

Explained everything

Stella is extremely understanding and patient as I am quite anxious at dentists. Explained everything. Made me feel as comfortable as possible.

— Kim B

Verified review (2079375) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Was this treatment paid for privately, or on the NHS? Private

Prompt, friendly

Prompt, professional, friendly.

— Anonymous

Verified review (2079362) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Caring treatment

Very professional and caring treatment.
Many thanks!

— Anonymous

Verified review (2079360) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Oaklands Dental Surgery

A good experience.

— Robert H

Verified review (2079262) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

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Wonderful service

I experienced a wonderful service, as usual.

— Paul L

Verified review (2079209) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Dental implants

I have recently undergone treatment involving dental implants. Throughout the experience, Dr Alex Lindfield provided professional & friendly advice regarding the procedures to be undertaken and gave a full & detailed breakdown of the estimated costs to be incurred.
The treatment was carried out with the minimum of discomfort within a timescale advised & recommended by Alex to ensure the best possible outcome.
I am delighted with the results of the treatment & can now smile with confidence.

— Alan D

Verified review (2079117) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Fantastic

The treatment I get from Tom and all the staff is first class.

— Brian H

Verified review (2079047) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Emergency appointment

My husband required an emergency appointment which he received the same day. The dentist and staff are very efficient and helpful.

— Robert C

Verified review (2078977) Review left 1 year ago
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Overall, how was your experience of our service? Very good

Great service

Very informative and not pushy into having treatment you don't want. Great service.

— Wayne D

Verified review (2078943) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good