Oaklands Dental Surgery

My experience

Still waiting for receipt so I can claim back off my medical insurer.

— Caleb S

Verified review (2078841) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Was this treatment paid for privately, or on the NHS? Private

Great

Always a great friendly service.

— Kevin A

Verified review (2078788) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Couldn’t have found a better dentist

Alex is a highly professional dentist who takes his time & explains everything slowly. Alex doesn’t rush any treatments and makes sure you are comfortable at all times. Couldn’t have found a better dentist as I had a fear of dentist. Alex has made each appointment at ease.

— Anonymous

Verified review (2078774) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Excellent

Excellent, thank you Tom. All my questions answered fully and further info provided by reception staff. Very polite and friendly throughout, totally happy and no concerns.

— Anne-marie M

Verified review (2078325) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Was this treatment paid for privately, or on the NHS? Private

So gentle and caring

Just about on time and Tom and his nurse are so gentle and caring.

— Norman S

Verified review (2078242) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Excellent treatment

As always, the treatment I received at the surgery was excellent. Tom is very reassuring & gentle in his manner & I feel what few teeth I still have are in safe hands. Reception is pleasant & efficient too.
Thanks to all.
Car park is less welcoming!

— Anne-marie M

Verified review (2078172) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Emergency appointment

I needed to book an emergency appointment. I managed to get one within less than 4 hours from the time I called.
The staff are approachable and welcoming. The dentist is very knowledgeable and patient. He answered all my questions and provided reassurance.

— Anonymous

Verified review (2078158) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Oaklands Dental Surgery

Very professional.

— Jason B

Verified review (2077878) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Was this treatment paid for privately, or on the NHS? Private

Oaklands Dental Surgery

I was having an appointment with Dr. Bilal and I am highly satisfied.

— Noman A

Verified review (2077704) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Brilliant

Brilliant service as usual.

— Anonymous

Verified review (2077672) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Dedicated service and treatment

Friendly, personal and dedicated service and treatment by Tom and Gill. Great team and lucky to have such a wonderful continuation of treatment following Mike's retirement.

— Anonymous

Verified review (2077377) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Efficient

Efficient as usual.

— Jean O

Verified review (2077182) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

The staff are polite

The surgery is very modern and clean and the staff are polite and efficient.

— Steven R

Verified review (2076973) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Couldn’t be better

Extremely efficient.
Couldn’t be better.

— Ian M

Verified review (2076864) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

An all round positive experience

Excellent experience. Very polite and efficient staff. An all round positive experience. Reception staff have been very helpful and discrete on previous visit.

— Rachael D

Verified review (2076790) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Good

Good dentist practice.

— Anonymous

Verified review (2076647) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Was this treatment paid for privately, or on the NHS? Private

My experience

I felt that the dentist was more bothered about how much I was going to have to pay for treatment. It was also utter chaos on the park.

— Anonymous

Verified review (2076542) Review left 1 year ago
This review was collected via email feedback service.

Reply from Oaklands Dental Surgery

We are sorry you feel that your experience at Oaklands was not satisfactory. We are looking at the parking issue and your comments will be passed on to all staff at our next meeting

Overall, how was your experience of our service? Poor

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

My experience

Dentist took 30 mins talking. Not helpful.

— Anonymous

Verified review (2076114) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Oaklands Dental Surgery

Thank you for your review.
We are sorry that you feel that you had a less than satisfactory experience at Oaklands. I will be sharing your review with our team at the next practice meeting.

Overall, how was your experience of our service? Poor

The best service

As always the best service from Tom and his team.

— Michael G

Verified review (2076034) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Nice experience

Got seen on time, and the Dentist explained everything to me and answered my questions, nice experience.

— Denise H

Verified review (2076017) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS