Oaklands Dental Surgery

First class care

Tom and the staff are welcoming and make us feel confident that the care we get is first class.

— Anonymous

Verified review (2072386) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

My experience

Felt guilty

— Colin D

Verified review (2072375) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Neither good nor poor

Seen quickly

I was seen quickly and the examination only lasted about 4 minutes.

— Anonymous

Verified review (2072223) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Was this service paid for privately, or on the NHS? NHS

Great service

The usual great service.

— Anonymous

Verified review (2072212) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

I feel the spirit of the surgery has changed for the worse, we had lovely service and continuity for years and now we have a different dentist each time and that service has been lost. I also didn’t like the upselling of cosmetic procedures, private options or extras. We wish to remain NHS patients and don’t feel the new service embraces that.

— Anonymous

Verified review (2072186) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Neither good nor poor

Was this service paid for privately, or on the NHS? NHS

Excellent service

Excellent service, didn't have to wait too long. Nice and friendly girls.

— William R

Verified review (2072065) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

Oaklands Dental Surgery.

— Anonymous

Verified review (2072034) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Helpful and efficient

I find this dental practice very helpful and efficient.

— Anonymous

Verified review (2072007) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

My experience

My experience today was good, much different from my previous visit.
When I arrived at the practice I pointed out that earlier that day I had found out that my debit card had been compromised and I asked for a short time of credit. This was refused by the business manager which annoyed me as I had been a patient of the practice for more than 30 years, the practice has changed not for the good.

— Anonymous

Verified review (2071997) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

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The dentist was thorough

Very friendly and helpful staff and the dentist was thorough and professional.

— Maureen L

Verified review (2071933) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Very good

Very good experience. Just was well over the 6 monthly anniversary.

— Kathryn W

Verified review (2071504) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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Friendly & professional

Awaz & Lucy were friendly & professional.

— Anonymous

Verified review (2071380) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Good

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Very courteous

All staff are very courteous & professional.

— Eric G

Verified review (2071315) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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How satisfied are you that the dental surgery involves you in decisions about your treatment?

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Was this treatment paid for privately, or on the NHS? Private

Fantastic

Stella and her dental nurse are fantastic. They always put me at ease and talk me through the process. I used to dread going to my previous dentist but don’t mind coming here, thanks, each experience being a positive one.

— Victoria H

Verified review (2071284) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Very good treatment

Very good treatment. Dentist and nurse were friendly and put me at ease.

— Katherina H

Verified review (2071201) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Treats me with kindness

The staff are lovely, always polite and helpful, the dental practitioner Alex is brilliant, he knows that I am anxious when I come to the dentist, he is very understanding of this and treats me with kindness and patience.

— Sandra R

Verified review (2071118) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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Very good

Very good service.

— Thomas Q

Verified review (2070919) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent successful treatment

Friendly reception staff and surgery staff.
Excellent successful treatment.
Very happy.

— Anonymous

Verified review (2070691) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

Not the best Dental treatment I have ever received.
The Dentist was recommending procedures that in my opinion were inappropriate at this time.

— John P

Verified review (2070637) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Poor

Was this service paid for privately, or on the NHS? NHS

Excellent service

Great staff and excellent service. I felt fully informed about my treatment.

— Lindsay H

Verified review (2070531) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Was this treatment paid for privately, or on the NHS? Private