Oaklands Dental Surgery

My recent appointment

Tom is an amazing dentist. Had an extraction which was a painless procedure and he rapidly removed the tooth.

— Joanne W

Verified review (2376747) Review left 4 months ago
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Overall, how was your experience of our service? Very good

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information?

Was this treatment paid for privately, or on the NHS? Private

Hygienist appointment

Hygienist was very expensive for all it was. Just water spray and quick brush for £82.

— Neil G

Verified review (2376713) Review left 4 months ago
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Overall, how was your experience of our service? Neither good nor poor

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? .

Was this treatment paid for privately, or on the NHS? Private

Excellent service

As always, excellent service, always reassuring.

— Michael G

Verified review (2375223) Review left 4 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Excellent service

Excellent service. Very helpful with the questions I asked, and didn't make me feel stupid.
Alex was absolutely charming.

— Kathlyn H

Verified review (2373547) Review left 4 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Oaklands Dental Surgery

Unhappy with the Hygienist treatment, which I have emailed the practice about.

— Janet T

Verified review (2373214) Review left 4 months ago
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Overall, how was your experience of our service? Very poor

Was this service paid for privately, or on the NHS? NHS

My tooth was repaired quickly and efficiently

I didn't have to wait long and was seen and a tooth repaired quickly and efficiently, and in a painless, pleasant atmosphere.

— George P

Verified review (2371278) Review left 4 months ago
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Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Oaklands is calm clean and airy. Tom is reassuring

What distinguishes Oaklands from other dental surgeries is a calm atmosphere on arrival. The waiting area is bright, clean, and airy.
My dentist, Tom, is reassuring and is never rushed either in treatment or conversation.

— Elizabeth G

Verified review (2369419) Review left 4 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? I answered 'no'.

Was this treatment paid for privately, or on the NHS? Private

Tom and his assistant were amazing

Tom and his assistant were amazing. So professional yet friendly and personable.

— Anonymous

Verified review (2369047) Review left 4 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information?

Was this treatment paid for privately, or on the NHS? NHS

Good

Good service. Quite expensive

— Anonymous

Verified review (2367927) Review left 4 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? N/A

Was this treatment paid for privately, or on the NHS? Private

Pleasant visit

Pleasant, thorough, friendly visit.

— Anonymous

Verified review (2367433) Review left 4 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? he didn’t ask

Was this treatment paid for privately, or on the NHS? NHS

Review for Oaklands Dental Surgery

Review of my visit today

— Anonymous

Verified review (2367362) Review left 4 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information?

Was this treatment paid for privately, or on the NHS? Private

Review for Oaklands Dental Surgery

The costs of treatment have increased too often, and too much so I will use the services less often.

— Anonymous

Verified review (2367167) Review left 4 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Neither good nor poor

Was this service paid for privately, or on the NHS? Private

Excellent

Excellent care.

— Anonymous

Verified review (2366463) Review left 4 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? No

Was this treatment paid for privately, or on the NHS? NHS

Great service

Great service. Friendly staff as always. Thanks.

— Matthew H

Verified review (2366250) Review left 4 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? N/a

Was this treatment paid for privately, or on the NHS? NHS

Highly recommend

Amazing dentist! Super knowledgeable, gentle, and genuinely cares about his patients. The whole team is friendly and professional. I highly recommend him!

— Monica F

Verified review (2364221) Review left 4 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Extraction

Painless Tooth/Root Extraction

— Ruth C

Verified review (2363519) Review left 4 months ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

If you answered Yes, please could you provide some more information? I didn't answer "Yes" but the survey wants me to put something in this box

Was this treatment paid for privately, or on the NHS? Private

An excellent service

It was a relaxed, friendly and above all a very professional experience. An excellent service.

— Kevin Y

Verified review (2363515) Review left 4 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Always makes us feel at ease

Really friendly setting.
Quick process through reception.
Clare is lovely and always makes us feel at ease and comfortable.

— Chloe O

Verified review (2363071) Review left 4 months ago
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Overall, how was your experience of our service? Very good

Very calming

My dentist Claire Daly is a very calming person and this is much appreciated. I have confidence in her treatment.

— Anonymous

Verified review (2362598) Review left 4 months ago
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Overall, how was your experience of our service? Very good

Great service

Great service and pleasant staff.

— Hilary F

Verified review (2360108) Review left 4 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good