Oaklands Dental Surgery

Highly recommend

Excellent experience.
All explained clearly.
Highly recommend.

— Anonymous

Verified review (2066874) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very professional

Very professional but yet personal.

— Anonymous

Verified review (2066781) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

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Fabulous dentist

Fabulous dentist. Seen as an emergency and great repair carried out by Clare.

— Angela D

Verified review (2066765) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

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On time

On time and efficient.

— Anonymous

Verified review (2066749) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

My experience

I was driving to me appointment and received a call 28 minutes before it was due to have my hygienist appointment cancelled. No reason given for the cancellation, next available appointment was Thursday which I have other commitments or December 6th. The dentist was fine, no treatment required, the second receptionist's manner was not very considerate.

— Anonymous

Verified review (2066595) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Oaklands Dental Surgery

Thank you for your feedback. We are sorry you feel you was not satisfied with your experience. I will inform the staff at our next Practice meeting and help the team learn for your review.

Overall, how was your experience of our service? Poor

Was this service paid for privately, or on the NHS? NHS

My experience

It went well, everything is alright, the only issue is he probably used too much anesthetic, it only wore off at 6-30pm that evening, couldn't eat my tea.

— David G

Verified review (2066457) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Oaklands Dental Surgery

Thank you for your feedback. I will update your Dentist with this information.

Overall, how was your experience of our service? Good

Oaklands Dental Surgery

All the staff are very friendly and helpful.The treatment is excellent.

— Elizabeth R

Verified review (2066346) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Oaklands Dental Surgery

Everyone welcoming and appointments on time.

— Carol A

Verified review (2066285) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

A relaxed visit

Very happy with treatment from Charlotte and dental nurse, all staff pleasant making for a relaxed visit.

— Hilary M

Verified review (2066124) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Oaklands Dental Surgery

Tom has taught me so much about overall oral healthcare, I have no problems and now I am always smiling. Thanks Tom!

— Michael C

Verified review (2065859) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Appointment was on time

Very friendly staff, appointment was on time, free parking… no complaints.

— Anonymous

Verified review (2065787) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Emergency appointment same day

Emergency appointment same day. Full explanations given.

— Anonymous

Verified review (2065688) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very good

Very good service no waiting

— Anonymous

Verified review (2065458) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Always nice and friendly

Always nice and friendly staff! Calming environment, homely feel! Doesn’t make you this your at the dentist, great for people who have phobias ect!

— Anonymous

Verified review (2065398) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Tom was fantastic as always

Tom was fantastic as always and very informative and advisory on how I should keep my teeth clean and well. Thanks Tom!

— Jake L

Verified review (2065376) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Was this treatment paid for privately, or on the NHS? Private

Explained things really well

New to me, dentist today, explained my future treatment clearly

— Anonymous

Verified review (2065055) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Was this treatment paid for privately, or on the NHS? Private

Oaklands Dental Surgery

I had an emergency appointment and was very happy they could fit me in.

— Anonymous

Verified review (2065007) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

Very hood and helpful.

— Pauline S

Verified review (2064834) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Very Happy

Very happy with my appointment, painless treatment and a very considerate dentist.

— Julia R

Verified review (2064788) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private

Oaklands Dental Surgery

Charlotte was great. She explained the cleaning process and regularly checked I was okay. My teeth feel and look better than they have done for many years.

— Anonymous

Verified review (2064587) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? Private