Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1822 reviews

5 out of 5 stars

1822 total reviews

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Latest Reviews by Working Feedback

The best service and approach you could wish for

5 out of 5 stars
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The best service and approach you could wish for. I advised I was feeling quite anxious as I sometimes struggle going to the dentist. The Hygienist was amazing, took his time to have a brief chat to calm me down and made me feel that I was in full control. Bonus was some great music playing in the background too!

— Daniel B

Verified review (2064531) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Oaklands Dental Surgery

5 out of 5 stars
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I was booked in for an appointment with a hygienist. His name is Mr Birchall. He is lovely, caring and always explains what he is doing.
Both Mr Birchall and Lucy were professional. Hope they stay at the dental practice.

— Teelanjalee G

Verified review (2064504) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

They got me in straightaway

5 out of 5 stars
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It was an emergency appointment and they got me in straightaway. Always supportive and helpful.

— Wendy R

Verified review (2064052) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very thorough and helpful

5 out of 5 stars
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I managed to get an appointment quickly and Claire was very thorough and helpful.

— Avril G

Verified review (2063683) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fantastic

5 out of 5 stars
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Fantastic. Well looked after and didn't feel a thing. All staff are very welcoming and the building itself is very clean and stylish.
Happy days.

— Alphonso H

Verified review (2063575) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Great service

5 out of 5 stars
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Great service and friendly staff.
Stella is very polite and professional.

— Anonymous

Verified review (2063263) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Lovely staff

5 out of 5 stars
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Staff are always lovely.

— Lyndsey C

Verified review (2063241) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Oaklands Dental Surgery

5 out of 5 stars
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Nice, clean surgery, polite dentist.

— Anonymous

Verified review (2062983) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Exemplary service

5 out of 5 stars
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I have been coming to Oaklands for twenty nine years, now. If i moved away from Lancashire, i would still stay with Oaklands. I feel in safe, professional hands. Stella is always respectful, kind, explains exactly what she's going to do and is careful to make sure i don't feel any pain. The other members of staff always have a cheerful smile and i always leave feeling like i've been thoroughly looked after. I'm so grateful for the exemplary service i've received for nearly thirty years. Thank you.

— Nicola P

Verified review (2062899) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

5 out of 5 stars
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I had a review of the previous problem - an abscess below a worn tooth. A further course of antibiotics was arranged and we discussed future treatment, possible removal or root canal to preserve the tooth. The latter was agreed and a new appointment made. All very easily explained without fuss or bother. Very happy.

— David J

Verified review (2062893) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Oaklands Dental Surgery

5 out of 5 stars
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Very professional and friendly.

— Linda S

Verified review (2062877) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Dentist was polite & professional

5 out of 5 stars
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Visit went very well. Polite reception staff.
Didnt have long to wait.
Dentist was polite & professional.
Overall impressed.

— Richard W

Verified review (2062779) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Highly professional and efficient

5 out of 5 stars
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As always, a highly professional and efficient service from the initial meeting with the receptionists to the attention from Stella and her assistant(s).
Well done.

— Eric F

Verified review (2062777) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent experience

5 out of 5 stars
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An all round excellent experience.

— Anonymous

Verified review (2062663) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

5 out of 5 stars
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Been coming for over 20 years, always thought service was excellent. Welcoming and professional reception staff, Julia has warm and reassuring professional manner. I have 100% confidence in Stella who takes time and trouble to explain treatment, answer questions, and excellent treatment. New surgery waiting area is pleasant, roomy, warm, light and great selection of magazines. Thank you for everything!

— Julie H

Verified review (2062257) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

5 out of 5 stars
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Very satisfied.

— Norma R

Verified review (2062195) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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Always an excellent service provided by Alex. Very knowledgeable and clearly explains all available treatment options.

— Anonymous

Verified review (2062050) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

First class

5 out of 5 stars
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I have panic attacks but Alex keeps me calm, going at my pace and chats to make you relax better, first class.

— Catherine B

Verified review (2061860) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Explained things thoroughly

5 out of 5 stars
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The dentist was so kind and patient and explained things thoroughly.

— Anonymous

Verified review (2061813) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

5 out of 5 stars
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I had for some years attended at a non-NHS practice, but moved when the Private dentist retired. I consider that my dental health is now significantly improved.

— Alan M

Verified review (2061781) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS