Very positive experience today with Mentu and Rhia. They were friendly and helpful.
— Chris H
Verified review (2138314)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Lovely surgery with kind and courteous staff
— Christine Howell
T239861
Review left 1 year ago
This review complies with Google's policies.
Reply from Gooseberry Dental
Thank you so much, Christine! We're really glad you had a positive experience with our team — it means a lot! 😊
My experience
Feedback on initial consultation.
— Anonymous
Verified review (2137126)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very thorough
Very helpful, friendly receptionists. Clean. New dentist very thorough and friendly.
— Anonymous
Verified review (2136723)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Was very relaxed, staff were very helpful. This was my first time in a few years, and was put at ease.
— Emma Smith
T239403
Review left 1 year ago
This review complies with Google's policies.
Reply from Gooseberry Dental
Thank you, Emma! We're so glad we could help you feel relaxed, especially after some time away. It’s lovely to hear the team made you feel at ease. 😊
Very friendly
The dental surgeon was very friendly and so were the staff on reception.
— Anonymous
Verified review (2136293)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Amazing, stress-free
Doctor Parker was amazing and gentle, particularly with the injections. He was also very thorough and made sure the impressions were up to his standard and repeated the process till it was perfect. Explanation was given along the way to keep me informed of what was going on. Overall, and as always, a stress-free and great experience.
— Po P
Verified review (2133716)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Thorough appointment
Thorough appointment and good advice given.
— Laura H
Verified review (2133590)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Highly recommend
Excellent and friendly staff from entering the dentist to having my teeth looked at. Made me feel very comfortable and would highly recommend this dentist for their excellent service.
— Neil B
Verified review (2133459)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Brilliant
All of the staff were welcoming. The dentist was friendly and professional. Went for a check up and had lost a filling. She was able to do it there and then. Brilliant.
— Alisdair H
Verified review (2133268)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Careful dentistry
Excellent professional dentistry with clear advice given. Very clean and appropriate environment. Careful dentistry and a pleasant atmosphere cultivated by the dentist and assistant. Only drawback, lack of parking.
— Sheridan W
Verified review (2133051)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Have been to Goosberry several times, more than happy with the work I have had done. Dentists are very nice, reception ladies lovely and friendly. Gooseberry is an excellent practice.
— Jenny Friston
T236933
Review left 1 year ago
This review complies with Google's policies.
Reply from Gooseberry Dental
Thank you for your continued trust and kind words, Jenny! We’re so glad you've had positive experiences with both the dental team and our lovely reception staff. It means a lot to be your chosen practice! 😊
Review from Google
Registration via online portal very easy - 1st check up visit with this dentist very pleasant and staff friendly
— PM
T236409
Review left 1 year ago
This review complies with Google's policies.
Reply from Gooseberry Dental
Thank you, Patricia! We're glad the registration process was smooth and that your first visit went well. Lovely to hear you found the team friendly too! 😊
Review from Google
Nice experience and very professional service
— John McNamara
T236365
Review left 1 year ago
This review complies with Google's policies.
Reply from Gooseberry Dental
Thank you, John! We're so glad you had a good experience and appreciated the professional service. 😊
Review from Google
Finally, a hygienist who doesn't cause me more pain than a dentist 😬. Very much appreciated. Highly recommend.
— Imogen
T236259
Review left 1 year ago
This review complies with Google's policies.
Reply from Gooseberry Dental
Thank you for the lovely feedback! We're so glad your hygienist visit was comfortable — that means a lot! 😄 We really appreciate the recommendation.
Review from Google
Fantastic customer service from the reception staff and Sayeed the dentist was so professional and welcoming. Thank you so much!
— Linzi Jane Finch
T236260
Review left 1 year ago
This review complies with Google's policies.
Reply from Gooseberry Dental
Thank you so much, Linzi! We're delighted to hear you had such a positive experience with Sayeed and our reception team. Your kind words mean a lot!
Excellent explanation
First visit, a 15 min wait but not an issue. Dentist assessment was good with excellent explanation. Next steps explained. Work required on my teeth. Will see how things progress.
— Anonymous
Verified review (2129918)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
My dentist was charming, very polite
Pleasant greeting from Receptionist. Mentu my dentist was charming, very polite, great sense of humour and most professional in all aspects of her work. Thank you.
— Michael M
Verified review (2129833)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Attended Gooseberry Dental Ipswich today for routine checkups for my family. The experience was fantastic from start to finish. The dentist Anju was thorough, professional, and very approachable, ensuring each family member felt at ease during their checkup.
— Mohammad Marzan
T236008
Review left 1 year ago
This review complies with Google's policies.
Reply from Gooseberry Dental
Thank you for your lovely feedback, Mohammad! We're so pleased Anju made the whole family feel comfortable and well cared for during their check-ups.
Review from Google
There has been a lot of change at the practice since the takeover. I have been for my checkup today and recieved a good service from the reception staff. I hadn't done my forms which they texted me, but I had time to do them (it might be worth sending a reminder to patients before they arrive). I wasn't the only one to have not done them!
The dentist and hygienist have always been great. They are kind and caring. What more can you ask for?
— Rachel C
T236009
Review left 1 year ago
This review complies with Google's policies.
Reply from Gooseberry Dental
Thank you for your thoughtful feedback, Rachel! We're glad you had a good experience with both the team and your appointment. We’ll take on board your suggestion about the reminder texts — really appreciate you mentioning it.
