Verified review (2071166)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Great staff
Fantastic, the nicest dentist I have ever met and very professional! Sayeed talked me through everything and solved my problem straight away with an emergency appointment.
The reception staff are also great, very helpful!
— Anonymous
Verified review (2070840)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Excellent treatment
Very efficient reception staff, appointment on time and excellent treatment.
— Anonymous
Verified review (2070430)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Made to feel at ease
Friendly reception staff, seen quickly, Dentist introduced himself. Made to feel at ease.
— Anonymous
Verified review (2070035)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Lovely friendly practice.
— Flaming Ella
T206716
Review left 2 years ago
This review complies with Google's policies.
Reply from Gooseberry Dental
Thank you for your kind feedback, Ella! We’re so pleased to hear you found the practice lovely and friendly. We really appreciate you taking the time to leave a review. 😊
Appointment
This seems to be a problem, appointments always running late.I was asked to bring my appointment forward by 15 mins then I was about 20 mins late being seen. Parking is a nightmare.
Dentist lovely.
— Anonymous
Verified review (2064231)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Review from Google
Dentist was great, everything was quick and he explained everything i needed to do
— Laura Bennett
T205729
Review left 2 years ago
This review complies with Google's policies.
Reply from Gooseberry Dental
Thank you for your feedback, Laura! We’re so pleased to hear your visit was quick and that the dentist clearly explained everything you needed. 😊
My kids feel at ease
My kids feel at ease coming to this dentist. The staff are all very friendly.
— Anonymous
Verified review (2066164)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Gooseberry Dental
Hi, thank you so much for your feedback. Children are always welcome at Gooseberry Dental and the staff do their upmost to ensure we provide a positive experience.
Overall, how was your experience of our service?
Very good
Excellent, attentive service
Excellent, attentive service as usual and a very quick turn round. Well done!
— Anonymous
Verified review (2065193)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Gooseberry Dental
Hi, many thanks for your review. Your feedback is important to us here at Gooseberry Dental.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Gooseberry Dental
I’ve been with this dentist for a couple years now. Every time I have been I’ve had a different Dentist because I’m nhs. The Dentist lady was lovely who I had today, so hopefully she will be my dentist from now on.
— Anonymous
Verified review (2058169)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Competent, friendly
Everyone from reception to treatment room staff were competent, friendly and seemed happy at work. I was especially impressed by the way that the receptionist patiently dealt with a lady with poor english who was struggling to understand the complexities of free NHS treatment being restricted to certain benefits. She covered the risk of being fined if found to have made an inaccurate declaration. Well done.
— Jonathan T
Verified review (2062862)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Gooseberry Dental
Hi Jonathan, thank you so much for your positive feedback. The staff at Gooseberry dental pride ourselves in keeping our patients informed and well cared for.
Overall, how was your experience of our service?
Very good
Examination and a filling
It was my first visit since Ken left and I found the reception staff very helpful and friendly. Dr Parker carried out an examination and a filling which was thorough and painless.
— Anonymous
Verified review (2061933)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Gooseberry Dental
Hi, many thanks for your feedback. it is fantastic to hear Gooseberry dental are still maintaining that high standard of care.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
My experience
Dental check up.
— Anthony B
Verified review (2061149)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Gooseberry Dental
HI Anthony, thank you for leaving a great 5 star review. Your feedback is important to us here at Gooseberry Dental surgery.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
My experience
Found today's treatment rather painful. I have not had as much discomfort before. Maybe my teeth have become more sensitive as being over 60 and had not had a scale polish since pre Covid. I do have high pain tolerance so let the hygienist carry on. He did explain everything and was polite and courteous. Maybe next visit could have some gel to help with this?
— Linda P
Verified review (2055400)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Lovely dentist made me feel so comftable today and helped Me with my teeth issue ,
— Emma Jaye
T203434
Review left 2 years ago
This review complies with Google's policies.
Reply from Gooseberry Dental
Hi Emma, Thank you for taking the time to leave such a positive review. We are so glad to hear you were satisfied with our service at Gooseberry Dental. Our team are committed to providing a high-quality service and your feedback is a great encouragement to us.
Excellent service
Excellent service, friendly and explains everything.
— Hayley R
Verified review (2060084)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Gooseberry Dental
Hi Hayley, many thanks for such a positive review. The team at Gooseberry Dental are thrilled to hear you had felt informed throughout your dental experience. We hope to be of help again soon!
Overall, how was your experience of our service?
Very good
Tooth extraction
I was seen quickly and had a tooth extraction at a competitive price.
— Anonymous
Verified review (2059405)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Gooseberry Dental
Hi, many thanks for such a positive review. The team at Gooseberry Dental appreciate hearing that you left feeling satisfied with our efficient service.
Overall, how was your experience of our service?
Good
Was this service paid for privately, or on the NHS?
Private
Attentive and super helpful
I had a filling fall out, they organised an appointment for the next day and reception was lovely! Dentist and his assistant were very attentive and super helpful. Couldn't have had a better experience
— Anonymous
Verified review (2059304)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Gooseberry Dental
Hi, Thank you for taking the time to write such a positive review. The staff team at Gooseberry dental use all feedback received to continue to deliver a high-quality service, for all of our patients.
Overall, how was your experience of our service?
Very good
Appointment was on time
Very friendly staff, appointment was on time and did a great job.
— Anonymous
Verified review (2059287)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Gooseberry Dental
Hi, thank you so much for taking the time to leave such a positive review on our service. The team at Gooseberry Dental take pride in delivering a warm and friendly environment for our patients.
Overall, how was your experience of our service?
Very good
Emergency dental appointment
Gooseberry Ipswich gave me an emergency dental appointment as I have severe toothache. The staff there are very helpful and friendly, the dentist put me at ease and gave me relevant advice.
Really impressive.
— Jennifer C
Verified review (2058952)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Gooseberry Dental
Hi Jennifer, we are thrilled you were satisfied with our services. The staff team at Gooseberry Dental will always do their upmost to help a patient in their time of need.
Overall, how was your experience of our service?
Very good
