Working Feedback

Gooseberry Dental

62 Berners Street, Ipswich, IP1 3LU

Excellent rating from 765 reviews

5 out of 5 stars

+ 494 reviews from Google 1259 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Made to feel at ease

5 out of 5 stars
workingfeedback logo
Excellent treatment, allowing me loads of time and attention and removing a tooth that needed removing without asking me to come back as I live quite away from Ipswich. Also the way I am made to feel at ease and given reassurance. Very friendly.

— Sandie J

Verified review (2404657) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Easy to get appointments

4 out of 5 stars
workingfeedback logo
Never have to wait too long, easy to get appointments, and friendly dentists.

— Anonymous

Verified review (2402551) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? NHS

Absolutely brilliant

5 out of 5 stars
workingfeedback logo
As usual the staff were very helpful and pleasant. The Dentist was absolutely brilliant and caring.

— Martin P

Verified review (2402252) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
google logo
Lovely people thanks

— Andrew Dardry

T396168 Review left 6 months ago
This review complies with Google's policies.

Reply from Gooseberry Dental

Thank you for your kind words, Andrew! We’re so pleased to hear you had a positive experience with the team. 😊

Wisdom tooth extraction

5 out of 5 stars
workingfeedback logo
I’m a nervous patient and had an emergency appointment - wisdom tooth extraction there and then. Such a kind, caring dentist and staff.

— Anonymous

Verified review (2399251) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
google logo
Never like going to dentist but all the staff are lovely, helpful and explain in plain English

— John-paul Butler

T394788 Review left 7 months ago
This review complies with Google's policies.

Reply from Gooseberry Dental

Thank you for your kind feedback! We’re delighted to hear that our team made your visit more comfortable and that everything was explained clearly in plain English. Your support means a lot to us. 😊

I am more than impressed

5 out of 5 stars
workingfeedback logo
The 2 ladies at reception really helped me overcome my fear of dentists. But mostly the one without glasses for a personal connectivity. I came in as a 111 ref and was welcomed very politely, and seen in under 30 minutes. The younger lady (blonde with lashes) comforted my fear of dentists in such a professional manner, even extending me her kindness and telling me I'd be okay, it was a normal thing to fear the dentist and lots of people commonly have the same issue, even her being a dental receptionist. That made me feel a lot better about being there, also being a young woman with bright hair (mine is ridiculous! Black and purple!) it helped a lot for me to speak to someone who was so accepting and non judgemental of my situation. Same again for the lady with glasses and brown hair. Upon leaving and collecting my prescription, she was so kind and smiley, even wishing us (partner and I) a safe travel home. I am more than impressed with the reception staff, and even more so with the dentist and his practice nurse. He was so accommodating! Quick and efficient with my care, understanding my autism spectrum disorder and appreciating I couldn't get into the room without a tear or 2 shed before I was comfortably seated. The nurse in the room was also amazing, really helpful to show us up the stairs and welcomed us into the room with the dentist. Very quick typer and helped us get sorted and out in less than 10 minutes from call in to script and out the door! Couldn't be more impressed with the team and I had to mention all the admirable people I have seen today. It was a really great appointment, and I am even considering swapping from my local dentist because of the such posive experience i had there today. Thank you Goosebury Dental team, you rock!

— Jordan W

Verified review (2396687) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Considerate and encouraging

5 out of 5 stars
workingfeedback logo
Considerate and encouraging member of staff.

— Anne T

Verified review (2396377) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Same day appointment

5 out of 5 stars
workingfeedback logo
Emergency appointment for a cracked tooth. Same day appointment and my dentist is so lovely and reassuring

— Anonymous

Verified review (2396126) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Excellent

5 out of 5 stars
workingfeedback logo
Excellent service as usual.

— Anonymous

Verified review (2394580) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
google logo
Great service - always friendly and efficient. Dr Anju and Melissa are great - very kind and patient with my daughter. Would highly recommend.

— Robert Allinson

T390250 Review left 7 months ago
This review complies with Google's policies.

Reply from Gooseberry Dental

Thank you for your wonderful feedback, Robert! We’re delighted to hear you’ve received friendly and efficient service, and that your daughter felt comfortable and well cared for. It’s lovely to know the team made such a positive impression. We really appreciate your recommendation. 😊

Gooseberry Dental

5 out of 5 stars
workingfeedback logo
Very friendly, explaining everything and making you feel less nervous

— Sarah N

Verified review (2392868) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
google logo
I am extremely happy with the dentistry and level of care I receive from this dental practice. I recently had a filling and have issues with panic attacks and Dr Anju & Georgiana were very kind and supportive throughout the procedure. I highly recommend this dental practice.

— Christina Beardsley

T387216 Review left 7 months ago
This review complies with Google's policies.

Reply from Gooseberry Dental

Thank you so much for your lovely feedback! We’re delighted to hear you’re happy with the level of care you receive. It’s especially important to us that patients who feel anxious or experience panic attacks feel supported and comfortable, so we’re really pleased you felt reassured throughout your procedure. Your recommendation means a great deal to us. 😊

Review from Google

5 out of 5 stars
google logo
Staff and dentist very helpful.
Spent time and care on dental issues.

— Glenn Povéy

T386781 Review left 7 months ago
This review complies with Google's policies.

Reply from Gooseberry Dental

Thank you for your kind feedback, Glenn! We’re delighted to hear the team took the time to carefully address your dental concerns. Your support is greatly appreciated. 😊

Explained everything clearly

5 out of 5 stars
workingfeedback logo
Friendly, welcoming and accommodating. Explained everything clearly and took the time to answer any questions I had.

— Anonymous

Verified review (2386887) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Gooseberry Dental

5 out of 5 stars
workingfeedback logo
Good experience

— Anonymous

Verified review (2386772) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Delighted with service

5 out of 5 stars
workingfeedback logo
Excellent treatment and care - delighted with service.

— Mark P

Verified review (2386555) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Gooseberry Dental

5 out of 5 stars
workingfeedback logo
Treatment was good but was kept waiting an hour without any explanation.

— Anonymous

Verified review (2380370) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
google logo
So pleased with the support from Dr Parker and Georgiana when I had an old filling replaced. You are wonderfully kind and gentle. My tooth looks so much better, I am delighted. Thank you.

— deborah maddock

T384020 Review left 7 months ago
This review complies with Google's policies.

Reply from Gooseberry Dental

Thank you for your lovely feedback, Deborah! We’re so pleased to hear you felt supported and well cared for during your treatment. It’s wonderful to know you’re delighted with the result — your kind words mean a great deal to the team. 😊

Review from Google

5 out of 5 stars
google logo
The staff are so friendly, felt completely comfortable and at ease when walking in. Couldn’t recommend this dentist more!

— Katie

T383681 Review left 7 months ago
This review complies with Google's policies.

Reply from Gooseberry Dental

Thank you for your lovely feedback, Katie! We’re delighted to hear you felt comfortable and at ease from the moment you arrived. Your recommendation means a great deal to us, and we really appreciate you taking the time to share your experience. 😊