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The Lighthouse Dental Practice

Lighthouse Dental Practice, 27 High Street, Ipswich, IP1 3QH

Excellent rating from 636 reviews

5 out of 5 stars

+ 541 reviews from Google 1177 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Very friendly professional dentist. As a sufferer from panic attacks they made my first visit more than easy for me.

— Terry Overett

T272475 Review left 1 year ago
This review complies with Google's policies.

Lovely staff

5 out of 5 stars
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Lovely staff and explanations for every step of the treatment

— Colin B

Verified review (2202821) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Everyone’s always very friendly and helpful! I would highly recommend.

— Annabel Thompson

T272137 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you very much for your kind words! We are really glad to hear you have had a positive experience with our team. Your recommendation means a lot to us! Thank you

Highly professional

5 out of 5 stars
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As always highly professional and courteous.

— Stephen R

Verified review (2202075) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— jamahl fuller

T271820 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you so much for your five-star review! We appreciate your support and are glad to hear you had a positive experience.

Review from Google

5 out of 5 stars
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Got rid of the horrible looking silver filling for a nice looking white one , didn't feel a thing, In and out in 35 minutes , thank you lighthouse and of course Kate.

— robert tolley

T270830 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you very much for your feedback! We are very pleased to hear you had a good experience. It is always our goal to make every visit as comfortable as possible.

Review from Google

4 out of 5 stars
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I've appreciated my received dental treatments at this practice and the amicable, courteous approach of reception staff, in particular Hannah Taghdi. Dr Tocca has conscientiously carried out my dental restorations, including promptly rectifying any arising imperfections. He has taken time to patiently answer my questions about treatments and tooth care - as has the similarly approachable Dental Hygienist Summer Halfhide when providing considerate hygiene care.
However, I personally find the provided "Statements of Account" (comprising payments & debits for treatments) & their layout rather confusing & not as transparent as they perhaps could be for patients untrained in bookkeeping or accounts (compare the simpler formats issued by banks & many utility companies to their customers).

— Philip Earrey

T270403 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you very much for your detailed and thoughtful review.

We are pleased to hear that you have valued the care provided by Dr. Tocca, Summer Halfhide, and our reception team—especially Hannah Taghdi.

We very much appreciate your constructive feedback regarding the layout and clarity of our Statements of Account. We understand how important it is for this information to be clear and accessible, and we will bring your comments to the attention of our dental software provider to explore how improvements can be made. Your input is invaluable as we work to enhance every aspect of the patient experience.

Thank you again for your trust and support.

Excellent service

5 out of 5 stars
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Excellent service. Very friendly

— Linda H

Verified review (2199937) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Been with Dr Tocca at The Lighthouse Dental Practice for more than 10 years. Happy with his work. Everything is explained and discussed before treatment. Staff are polite and approachable.

— Lia Sam

T268963 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you very much for your continued trust over the past 10 years! We are very happy to hear that you have been happy with Dr. Tocca’s care and that you feel well-informed and supported throughout your treatments. We also appreciate your kind words about our team, thank you once again.

Looking forward to seeing you at your next visit!

Review from Google

5 out of 5 stars
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Very friendly and caring staff members.

Chernette is a life saver

— Taylor Swann

T268964 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you for your kind words!
We are very pleased to hear that you found our team friendly and caring. Chernette will be touched by your lovely comment, thank you.

Review from Google

5 out of 5 stars
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I'm always treated with respect and have any procedures explained so I'm informed in my dental care. Professional, friendly practice. My dentist Jade has changed the game in terms of putting me at ease with dental work.

— Glenn Haynes

T268569 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you so much for your thoughtful feedback! We are pleased to hear that you feel respected, well-informed, and comfortable during your visits. It's wonderful to know that Jade has helped put you at ease—she’ll be be very happy to hear your kind words. We very much appreciate your trust in our team.

Seen on time

5 out of 5 stars
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As always made to feel welcome and relaxed. Seen on time and full explanation on procedure. Would recommend to any persons feeling slightly nervous about dental procedures.

— Richard G

Verified review (2198535) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Friendly staff with excellent treatment

— Matthew Rayfield

T267995 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you for your kind words! We are very happy to hear you had a positive experience with our team. We look forward to seeing you again! Thank you once again from us all

Review from Google

5 out of 5 stars
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Dr Tocca is very friendly and patient. I had a back filling done today, was a little nervous to start with, however, I didn't need to be. This is the first time I've had a filling whereby I didn't feel any sort of discomfort. Came away feeling positive and confident in his workmanship.
The receptionists are lovely and friendly and the waiting room is nice a chic. I would definitely recommend this practice.

— Donna Garnham

T267845 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you very much for your kind feedback.
We are very pleased to hear that Dr. Tocca made you feel comfortable and that your treatment was pain-free. It means a lot to know you left feeling confident in the care you received.

We appreciate your kind comments about our reception team and waiting area.
Your recommendation is very much valued.

Review from Google

5 out of 5 stars
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I went to Lighthouse Dental Practice to have Composite Bonding done by Andrea, my sister recommended it here as she went to Andrea 5 years ago for it and she absolutely loves hers. I am getting married this year and I have always been insecure about my front teeth and how they were all different lengths so I went for a consultation and Andrea advised me what she could do and made me feel at ease straight away. I had 8 teeth done and it took around 2.5 hours but the whole experience was lovely, from walking into the practice and how Andrea took her time with me and recommend what was best for me, to the moment I left with the smile I had always wanted! I couldn’t recommend Lighthouse Dental Practice highly enough and especially Andrea, she is amazing at what she does! Thank you so much!!!

— Kirsty O'Connor

T267661 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you so much for your wonderful review and heartfelt words.

We are honoured that you chose Lighthouse Dental Practice, especially for such a meaningful moment in your life.

It is lovely to hear that your sister’s experience with Andrea inspired you to come to us and we are so pleased that she was able to help you feel confident and at ease from the very start.

We' are delighted that you are happy with your results and that your composite bonding experience was so positive.

Andrea takes great pride in her work and always strives to deliver the best outcomes for her patients, she is delighted to know how much you love your new smile.

Thank you again for your trust and recommendation.

We wish you a wonderful wedding day and a lifetime of love, happiness, and confident smiles ahead.

Very impressed

5 out of 5 stars
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I was very impressed with how my treatment went. Very professional and friendly

— Thomas S

Verified review (2195766) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Great experience. All staff very helpful and polite.

— M L

T267357 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you very much for your kind words! We are delighted to hear that you had a good experience and found our staff helpful and polite. Your feedback means a lot to us, thank you.

Kept me informed on all options

5 out of 5 stars
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Very polite staff, clean waiting areas
Kept me informed on all options available. Would recommend

— Anonymous

Verified review (2195579) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Aaron McErleane

T267183 Review left 1 year ago
This review complies with Google's policies.

My experience

4 out of 5 stars
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My dentist today didn’t have the best manner about her.

— Anonymous

Verified review (2195260) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 4 out of 5 stars