Went in with my son this morning for a routine check up with Andrea. Considering I used to dislike going to the dentist I actually enjoy going now, very warm and welcoming from both her and her assistant. Have already recommended to friends and colleagues.
— Ashten B
Verified review (2089042)
Review left 1 year ago
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Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
Lovely staff and good communicators. Always get reminders for appointments.
Our daughter's appointments have always been on time. Highly recommend.
— Anouska Pattle
T215094
Review left 1 year ago
This review complies with Google's policies.
Recommend to anybody
I attended a hygienist appointment today. The entire staff were exceptionally kind and incredibly professional. I was very nervous as I had a bad experience at a dentist some years ago. This practice is an entirely new venture, one which I would recommend to anybody. Thank you all so much.
— Anonymous
Verified review (2087735)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
Staff are really helpful and accommodating.
— Pamela Naylor
T214023
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you very much for your kind words! We're delighted to hear that you found our staff helpful and accommodating. Providing excellent service is our priority, and we're glad we could make your experience a positive one. Many thanks from all staff at the Lighthouse Dental Practice
Check up and hygienist
Running to time for both check up and hygienist appointments.
Welcome feedback from dentist and hygienist on teeth and gum care.
— Martin P
Verified review (2085210)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
This person left a star rating but no comment.
— Rachel Norris
T213801
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you very much for your 5-star review! Your feedback means a lot to to our team, and we are happy to know we met your expectations. Thank you from the entire team at the Lighthouse Dental Practice.
Felt at ease
Felt at ease and heard. Very appreciative of my visit.
— Anonymous
Verified review (2084998)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
The dentist, dental nurse were very respectful and and understanding.
— tamesin Forte
T213802
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you for your kind review! We are pleased to hear that our dentist and dental nurse made you feel respected and understood during your visit. Providing compassionate care is a top priority for us, and your feedback means a lot. We look forward to welcoming you again soon!
Review from Google
Once again, enjoyed the magic produced by Jade.
She has an uncanny ability to take the time allotted for the session and make it feel as if time stands still and the practice exists soley for you.
I find her always willing to listen and explain procedures and consistently exhibits a person centred approach in which one feels “listened to” and not “just heard”.
I would add, that I don’t normally write reviews, but it sounds a little bit cheesy and I have turned into a little bit of a cynical Sid regarding that statement as if it adds some kind of authenticity and genuineness to what is written.
I will therefore just conclude with the recommendation that Jade is worth a visit and you will find out for yourself.
Receptionists are great too, warm, friendly and possess a great sense of humour:)
— Rodney Hurd
T213486
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you very much for taking the time to share your experience with us. It is wonderful to hear that any initial concerns you had quickly melted away with the care and professionalism of your dentist. We understand how personal dental health can be, and it's heart warming to know that the dentist's natural, caring approach and ability to listen made such a difference for you.
We strive to provide clear communication and genuine care in every interaction, and we are delighted that you felt truly heard and supported. Your kind words mean a lot, and we are proud that we could deliver a first-class service that exceeded your expectations. We look forward to seeing you again and continuing to provide the excellent care you deserve!
Thank you very much for such a very kind review from the entire Lighthouse Dental Practice team
Review from Google
Another lovely visit to Lighthouse Dental Practice. Everyone is so kind and welcoming. Jade is a great dentist and really makes you feel at ease.
After not being able to the dentist for years and being very nervous, i no longer worry about visits!
Jane at reception always welcomes you with a smile, and a shout out to Paddington, who will make an amazing therapy dog 🐶🤍
— Chloe Davey
T213357
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you very much for your wonderful review! We are very happy to hear that Jade helped put you at ease and made your visit a positive experience, especially for your little girl's first appointment. It is great to know you both felt comfortable and that our team and environment met your expectations. We look forward to welcoming you both back for future visits! Thank you from all staff at Lighthouse Dental Practice
Review from Google
I am delighted to be a patient with Lighthouse Dental Practice. Jane and team have been incredibly helpful and friendly from the moment I got in touch. You rarely experience customer service like this anymore, especially in dentistry! Highly recommend 🌟.
— Kate Wilson
T213358
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you very much for your kind words! We are absolutely delighted to have you as a patient at Lighthouse Dental Practice. It is fantastic to hear that you have had such a positive experience with Jane and the team. Providing exceptional care and service is what we strive for, so your feedback truly means a lot to us. We look forward to continuing to take great care of you. Thank you very much for your recommendation!
Review from Google
Honestly, l don't enjoy going to the dentist! However unfortunately one has to on occasions and going to the Lighthouse means the experience of a caring dentist and thoughtful practice reduces pre-visit nerves quite considerably.
— Antonia Austin
T212086
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you very much for you feedback! We understand that going to the dentist is not always easy, so we are delighted to hear that your experience at Lighthouse helped reduce those pre-visit nerves. Our team strives to make every patient feel cared for and comfortable, and it's wonderful to know that this came through during your visit. We're here whenever you need us and will always do our best to make each visit as pleasant as possible! Thank you for your very kind recommendation.
The Lighthouse Dental Practice
I have attended this practice in its various formats since 1977, should I not hold them in the highest esteem I certainly wouldn’t still be my choice of practice.
— Barry S
Verified review (2082790)
Review left 1 year ago
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Overall, how was your experience of The Lighthouse Dental Practice?
Efficient and professional
As usual the practice was efficient and professional.
— Mark P
Verified review (2081990)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
Excellent service with lovely and helpful staff. I would recommend this practice.
— Christine Simpson
T211764
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you very much for your kind words! We are happy to hear that you had a very good experience with our service and found our staff both lovely and helpful. Your recommendation means a lot to us, and we're grateful for your trust and support.
Many thanks from all staff at the Lighthouse Dental Practice
Excellent service
Excellent service, lovely friendly staff. Reassuring and put me at ease.
— Anonymous
Verified review (2081537)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Everyone makes you feel so at ease
On entering the surgery you are made so welcome. Everyone makes you feel so at ease, also met Paddington who melts your heart.
— Anonymous
Verified review (2080912)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Very friendly
Very friendly, nice ladies.
— Anonymous
Verified review (2080794)
Review left 1 year ago
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Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
Had an appointment with jade was very nervous but she put me at ease also in waiting was a lovely dog named Paddington so friendly took mind of the dentist took my nerves away, would recommend this dentist
— Jane Seaman
T211221
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you very much for sharing your experience! We are delighted to hear that Jade helped put you at ease during your appointment. It's great to know that Paddington brought some extra comfort in the waiting area, too! We’re here to make every visit as pleasant as possible, and your recommendation means a lot to us.
Review from Google
This person left a star rating but no comment.
— Peter Squirrell
T211011
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you very much for the 5-star review! We are happy to know you had a positive experience with us. Your feedback means a lot and motivates our team to continue delivering excellent care.
