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The Lighthouse Dental Practice

Lighthouse Dental Practice, 27 High Street, Ipswich, IP1 3QH

Excellent rating from 636 reviews

5 out of 5 stars

+ 541 reviews from Google 1177 total reviews

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Latest Reviews by Working Feedback

Very happy with the results

5 out of 5 stars
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Fillings carried out by Kate and very happy with the results.

— Anonymous

Verified review (2079677) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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As always Excellent timekeeping and a very thorough explanation as to what to expect. Very informative and pleasant. Put you at ease.

— John Miles

T209668 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you very much for your feedback! We are glad to hear that our commitment to punctuality and clear communication made a positive impact on your experience. Providing thorough explanations is important to us so that you feel informed and comfortable every step of the way.
Many thanks from the Lighthouse Dental Practice

Always pleasant, friendly and kind

5 out of 5 stars
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I am always more than happy with my experience of the Lighthouse Dental Practice.
Everybody concerned is always pleasant, friendly and kind, so I never “dread” my dental appointments!

— Marilyn L

Verified review (2077702) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Review from Google

4 out of 5 stars
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Gentle, professional care, Paddington a delightful distraction in the waiting room!

— Pauline Box

T209483 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you for your kind review! We are pleased to hear you appreciated our gentle, professional care and enjoyed having Paddington as a friendly distraction in the waiting room. We are always looking to improve, so if there is anything we could do to make your experience a 5-star one, we would love to hear your thoughts. Your feedback is invaluable in helping us enhance our service. Thank you again from all the staff at Lighthouse Dental Practice

Review from Google

5 out of 5 stars
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I hate dentists, but I'm considering changing this due to the treatment I received at this practice, from walking in to leaving was a top notch service BUT everyone must meet Paddington the dog. Such a great member of staff well done Lighthouse.

— Rob Alvin

T209405 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you so much for sharing this heart-warming feedback! We completely understand that visiting the dentist can be a challenge, and we are truly honoured to hear we could help make your experience a positive one. Our team takes great pride in providing exceptional care from the moment you walk in until the moment you leave. And yes—Paddington is indeed a beloved member of our team, bringing comfort and smiles to all who meet him! Thank you for trusting us with your care, and we are so glad to have made a difference. Thank you.

Review from Google

5 out of 5 stars
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Amazing nhs check up, the dentist was very thorough and made sure I was aware of everything that she would be doing, felt like she really took the time to listen to my concerns also

— Charli Bird

T209222 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you so much for your wonderful feedback!
We are delighted to hear that your NHS check-up was a positive experience. Our team is committed to thorough, attentive care, and we are glad to know you felt heard and well-informed during your visit. Listening to and addressing our patients' concerns is a top priority, and it is great to hear we met that mark with you.

Kind and friendly

5 out of 5 stars
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A real pleasure to come and have my teeth so well cared for by kind and friendly staff.

— Jacqueline N

Verified review (2076391) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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From the moment I contacted Lighthouse I received an exceptional standard of service. Not being sure of what I required, I initially booked a consultation where Andrea and her assistant were both professional, helpful and informative. I was given a number of options and recommendations and never once felt I was being pushed towards the most expensive option. I eventually chose the recommended option and booked a return visit the following week where the treatment was carried out with care and great attention to detail. Overall I was thoroughly impressed with the entire experience and would not hesitate to recommend the practice to any potential customers. Thank you!

— Matt Bruen

T209103 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you for sharing such an uplifting and detailed review! We are delighted to hear that from your first contact with us, you felt supported and informed every step of the way. Andrea and her assistant strive to provide tailored, patient-centered care, and it is wonderful to know that their professionalism and transparency left a positive impression. Our goal is always to present options that best suit your needs, and we are glad you felt confident and comfortable with your choice. Your recommendation means a lot to us, and we truly appreciate your trust. Thank you again for choosing Lighthouse, and we look forward to being here for you in the future!

All options for treatment explained

5 out of 5 stars
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Really nice introduction, relaxed and all options for treatment explained well. Very happy with my experience.

— Anonymous

Verified review (2076217) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

The Lighthouse Dental Practice

5 out of 5 stars
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Hygienist.

— Anonymous

Verified review (2076187) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

A calming atmosphere

5 out of 5 stars
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Everything went well with my appointment, the dentist was very professional in a nice, calming atmosphere.

— Anonymous

Verified review (2075727) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Another daunting visit to the dentist turns out to be a pleasant one! Today I had a really difficult extraction performed by Devi & Naomi, they were absolutely brilliant and put My nerves at ease the moment I stepped into the room! Devi is so highly skilled I trusted her straight away , she really did make the whole process easy for me. Thank you girls xx

— Jimmy Lee

T207769 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you very much for sharing your experience! We are thrilled to hear that Devi and Naomi were able to make a daunting visit feel pleasant and that you felt comfortable and well-cared for from the moment you arrived. Devi’s skill and dedication, along with Naomi’s support, aim to make even the most challenging procedures as smooth and reassuring as possible. We’re honoured by your trust and grateful for the opportunity to make your visit a positive one. Thank you again, and please know we are here for you whenever you need us!

Review from Google

5 out of 5 stars
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Where do i start ? What a wonderful Dental Practice!

Today I chose to become a permanent patient with the Lighthouse guys after my emergency appointment here. They made me feel so comfortable and , I now have a clear plan on how to keep my teeth healthy moving forward!

I have always had anxiety about attending the dentist AND have only ever been when I've in pain and needing treatment. BUT after seeing Dr Ranson she gave me the confidence to sign up to a dental plan, I now can't wait to go back ha!

Amazing staff and great reception team , very welcoming and great communication towards patients.

Highly recommend! Thank you guys x

— Jimmy Lee

T207049 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you for your heartfelt review! We are truly honoured to welcome you as our patient and are delighted that your experience with us, from the reception team to Dr. Ranson, made such a positive impact. It’s incredibly rewarding to hear that we could help ease your anxiety and provide a clear, personalised plan for maintaining your dental health. Our entire team is dedicated to creating a welcoming environment and ensuring every patient feels supported and informed. Your recommendation means a lot to us, and we look forward to continuing this journey with you. Thank you once again for your trust and kind words!

Review from Google

5 out of 5 stars
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Massive thank you to Andrea on Friday for her amazing efforts !! - really pleased with the results - excellent all round treatments and service from lighthouse dental …… xx

— Valerie Love

T206950 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you! Andrea and the team are very glad you had such a positive experience and that you are happy with the results. The whole Lighthouse team appreciates your support and your kind words.

The Lighthouse Dental Practice

5 out of 5 stars
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I’m so grateful to Mr Tocca. I have sensitive teeth and he is so professional and he has reassured me today my teeth are fine.

— Jayne L

Verified review (2069871) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Recommended

5 out of 5 stars
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Had a routine appointment with Andrea today and was pretty anxious about it, but she was so kind and understanding and put me at ease! Followed by an appointment with Roberta the hygienist, she was also super friendly, explained everything as we went and made me feel at ease!
Everyone at the practice are all so lovely, couldn’t recommend them enough! Thank you!!

— Tia T

Verified review (2068932) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Dentistry has come a long way

5 out of 5 stars
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Went in for treatment to replace a lost filling. Injection only hurt a tiny bit. Fast acting anaesthetic. Didnt feel any pain from drill. Whole procedure took 20 minutes. Anaesthetic starting wearing off by the time I got back to the car. Dentistry has come a long way! Won't be nervous next time.

— Carolyn T

Verified review (2068669) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Brilliant

5 out of 5 stars
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I've been having a dental implant preparation for a year. Dr Tocca has been brilliant as there is a lot of bone healing before you get the implant fitted. I can finally say I had it fitted today and I am so pleased, it looks good, thank you all at Lighthouse Dentist.

— Anonymous

Verified review (2068498) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Best service possible

5 out of 5 stars
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I really can't fault any team member at Lighthouse Dental, each and every one of them goes out of their way to make sure I have the best service possible

— Anonymous

Verified review (2065862) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I really dislike going to the dentist. I ought to take better care of my teeth so the hygienist often has more work to do than ideally they should. But these guys take as much of the pain out of the experience as they can. The most beautiful Bernedoodle (Paddy) in reception was a wonderful bonus. nice and central in town, too.

Update: been three times since and excellent service every time. Teeth have never been better.

— Will Smith

T205026 Review left 1 year ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice


Thank you for your thoughtful review! We understand that dental visits can be challenging, so we are glad to hear our team could make the experience as comfortable as possible. Our hygienists are here to help, no matter where you are starting from with your dental care. And yes—Paddy, our beloved Bernedoodle, is always happy to provide a bit of extra comfort in the reception area! We’re also pleased that our central location adds convenience to your visit. Thank you for choosing us, and we look forward to seeing you again!