Verified review (2040479)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
Very patient and calm, Summer stopped whenever It was too much for me - I'm a very nervous patient
— Kate Mason
T191801
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you for your feedback! We are pleased to hear that you found Summer to be patient and calm during your visit. We understand that dental procedures can be challenging, especially for nervous patients, and it's great to know that Summer was able to provide the care and consideration you needed. Your comfort is our priority, and we appreciate you sharing your positive experience with us.
Wonderful
Wonderful dentist practice.
— Jennifer V
Verified review (2039951)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
Very straightforward in getting me in, Dr Kate Ranson was great.
— Rahim udn
T191669
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you for your feedback! We are glad to hear that you found the process of getting an appointment straightforward. It's wonderful to know that Dr. Kate Ranson provided you with excellent care. We appreciate you taking the time to share your positive experience with us.
Lovely staff
Lovely staff and a great welcome.
— John N
Verified review (2039036)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Fantastic professional service. Caring and informative advice. 👌
— Jenny Walker
T189824
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for your wonderful review! We're thrilled to hear that you received fantastic professional service and found our team to be caring and informative. Your kind words mean a lot to us.
Review from Google
I am a very anxious patient and the all the staff were absolutely amazing and patient with me and made me feel so much more comfortable
— Tamisha Millar
T189825
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you for sharing your experience! We understand how challenging it can be for anxious patients, and we are delighted to hear that our staff made you feel comfortable and at ease. Your kind words about their patience and care mean a lot to us. We look forward to continuing to provide you with the best possible care.
Review from Google
Had to have a tooth extraction recently and I’m really anxious with all things dentist but Andrea Margariti (dentist) was so lovely and explained everything and more .. she has a lovely Aurora about her which is very calming and puts you at ease .. also met young Paddington a big bundle of fluff who is their therapy dog for nervous patients , super calming and super cute !
Highly recommend them for anxious/ nervous patients 😊
— Debby Cloud
T189732
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you for your kind review! We are so glad to hear that Andrea Margariti provided you with a calming and reassuring experience during your tooth extraction. It's wonderful to know that her thorough explanations helped put you at ease.
We're also delighted that you got to meet Paddington, our therapy dog. He's a great comfort to our nervous patients.
We appreciate your high recommendation and look forward to continuing to provide you with excellent care.
Calm & reassuring
As always reception staff polite & helpful. My dental treatment was a calm & reassuring experience
— Angela H
Verified review (2037591)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
Very comfortable made me feel at ease I was so pleased with the service and how i was treated
— Dorothea Stocks
T189413
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
We are delighted to hear that you felt comfortable and at ease during your visit. We are pleased to know that you were satisfied with the service and the way you were treated.
Your feedback means a lot to us, and we look forward to continuing to provide you with excellent care.
Review from Google
As a very nervous dental patient who isn’t particularly good at flossing and has sensitive teeth, I can highly recommend the Lighthouse Dental Practice. Always kind, professional and great results on my teeth!
— Karen Moore (LighterLife Ipswich)
T189414
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for your kind review! We're thrilled to hear that you had a positive experience at Lighthouse Dental Practice, despite your nerves and sensitivity. Our team is dedicated to providing kind and professional care, and we're glad to know you’re happy with the results on your teeth.
Your recommendation means a lot to us. We look forward to continuing to provide you with excellent care.
Review from Google
Summer is the most thorough yet gentle hygienist ever.
— Leisel Morton-Smith
T189415
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you for your wonderful feedback! We're delighted to hear that you found Summer to be both thorough and gentle during your visit. Your kind words mean a lot to us and to Summer.
Excellent Care
Excellent care and great customer service . Clear, extremely competent and empathetic hygienist.
— Anonymous
Verified review (2035102)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
As always first class service,nothing too much trouble ,From reception to the dental team always welcoming and professional.
Dora & Barry Scowen.
— Barry Scowen
T188672
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for your kind words! We're very happy to hear that you consistently receive first-class service from our team. It's wonderful to know that you find everyone, from reception to the dental team, welcoming and professional.
Review from Google
On time, pleasant dentist appointment, explained everything, then had a hygienist appointment again pleasant, & explained what she would do, said any pain just raise your hand & I’ll stop, very good experience all round.
Met the new dog 🥰
— Susan Green
T188673
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you for sharing your experience! We're glad to hear that your appointments with both the dentist and hygienist were pleasant and informative. It's wonderful that you felt comfortable and well-cared for throughout your visit.
We are also delighted you had the chance to meet our new dog. We aim to make every visit a positive one, and your feedback means a lot to us.
Review from Google
Mark Davis was brilliant and very attentive, so, many thanks
— Lee Nichols
T188185
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for your kind words! We are delighted to hear that Mark Davis provided you with such an excellent experience. Your appreciation means a lot to us. Thank you from us all!!
Review from Google
Had two appointments Thursday and appointment Friday and was very satisfied with how I was treated and had the added bonus of meeting Paddington the adorable dog on Friday afternoon which definitely relaxed me for my filing.
— Tracy Denise Holland
T188115
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you very much for your kind feedback! We’re pleased to hear that you were satisfied with your appointments and the care you received. Meeting Paddington, our adorable therapy dog, is indeed a delightful bonus, and we’re glad he helped you feel more relaxed for your filling.
We look forward to continuing to provide you with excellent care.
Amazing
Roberta is amazing, I’ve used several hygienists and Roberta is by far the best.
— Warren W
Verified review (2034196)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
What a fantastic dental practice friendly caring and totally professional
Patient care is exemplary and good advice is always given
Cannot recommend them highly enough
— David Barber
T187890
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for your wonderful review! We're delighted to hear that you found our dental practice to be friendly, caring, and totally professional. It's our goal to provide exemplary patient care and offer valuable advice to all our patients.
Your high recommendation means a lot to us, and we look forward to continuing to provide you with the best possible care.
Review from Google
A very good dentist. The staff are friendly, courteous and very professional.I have never been kept waiting and the premises is spotlessly clean. When I enter the premises, and from the start of treatment to the end, always feel I am in safe hands.
— Charlotte Beauchamp
T187720
Review left 1 year ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you very much for your kind words! We are thrilled to hear that you find our dental practice friendly, courteous, and professional. It's great to know that you appreciate our punctuality and clean premises.
We strive to ensure that every patient feels safe and well-cared for from the moment they enter to the end of their treatment. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent care
