Lighthouse Dental is excellent from the reception ladies, I have had lots of treatment from Kate and Dr Tocca who have put me at ease. I'm in the process of having an implant by Dr Tocca, its a long process but I know it will be worth it, can't thank you all enough.
— Anonymous
Verified review (2014656)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Very good, kind, understanding
Summer was very good, kind, understanding.
Explain things to you.
Make you feel at ease to.
— Valerie P
Verified review (2012513)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Hygienist
Roberta is very good in her job, she made me at ease during the procedure. I can see lots of improvements in my teeth and gums.
— Lynne C
Verified review (2011001)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Very happy
I'm very happy with my treatment so far and have the next appointment for the same tooth on July 3.
— Michael I
Verified review (2010671)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Great dentist
Brilliant experience. If anyone is nervous go to this surgery, no pain, transparent dental plan, no hidden fees Very pleasant staff.
— Audrey T
Verified review (2008967)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Very Happy
Happy with the way explained what is being done & ways to help with the cleaning of my teeth. Hygienist.
— Anonymous
Verified review (2008613)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
I've been at LDP several times now. Once in an emergency and now as a regular patient. Every time I attend I feel that Kate and the team look after me. I'm really happy I decided join them.
— Thunder Strutt
T173109
Review left 2 years ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you very much for your kind words and for sharing your experience with the Lighthouse Dental Practice. We're delighted to hear that you've had positive experiences with us, both during an emergency and as a regular patient. It's our priority to ensure that all our patients feel well-cared for, and we're thrilled that Kate and the team have made you feel valued and supported each time you visit.
Your trust and satisfaction mean a lot to us, and we're happy to have you as part of our practice. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure you continue to receive the best possible dental care. Thank you for choosing us and for being a valued patient at the Lighthouse Dental Practice!
Review from Google
Just returned home from having my wisdom tooth taken out by Dr Tocca. So impressed, so much easier than I’d expected due to his expertise and experience. Lovely friendly team working alongside him too. Highly recommend!
— Zoe Wilkie
T173110
Review left 2 years ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for your wonderful feedback! We're delighted to hear that your wisdom tooth extraction with Dr. Tocca went smoothly and exceeded your expectations. Our team takes great pride in providing a comfortable and professional experience, and it's fantastic to know that you felt well-cared for. Your kind words and recommendation mean a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again!
Review from Google
Excellent dentistry service compared to my past experiences
— Charlie Tovell
T173022
Review left 2 years ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you very much for your kind words! We are delighted to hear that you find our dentistry service excellent compared to your past experiences. Your satisfaction is our top priority, and it's rewarding to know that our efforts are making a positive difference. We look forward to continuing to provide you with the highest level of care. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us for your dental care!
Great!!
The receptionists on phone and in person are extremely sincere and pleasant to speak with. I have only been twice but each time was very nice, the dentists themselves are also pleasant and trustworthy to be under and also provide information for their treatment so the recipient has understanding as well. They are definitely worth visiting.
— Anonymous
Verified review (2005664)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
I am so thankful I called this surgery for my dental emergency!
I am not great with dentists so was very nervous initially as I have had an awful experience in the past with another surgery.
The whole team are amazing and so friendly, I felt at ease immediately.
The Dentist was so considerate of the pain I was in and made me feel so comfortable that by the end of my appointment I signed up to the dental plan!
I would highly recommend this Dentist to anyone.
I’m not saying I suddenly love going to the dentist… but I am definitely not dreading it like I used to!
— Kerry Macro
T172670
Review left 2 years ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for your heartfelt review!
We are incredibly grateful that you chose our surgery for your dental emergency. It is wonderful to hear that our team made you feel at ease right away. We are glad that our considerate approach helped you feel comfortable, and we are delighted to have you as part of our dental plan. Your recommendation means the world to us. While we understand that visiting the dentist might not be your favorite activity, we're glad it's no longer something you dread. Looking forward to continuing to care for your dental needs.
Once again, many thanks for your review and welcome to the Lighthouse Dental Practice family.
The Dentist was amazing
Came in as an emergency and ended up joining the surgery.
The receptionist I booked my initial appointment with was so very friendly and helpful, she ran through all my options with me and booked me an appointment immediately.
I am very nervous of dentists and I was in awful pain but I felt so relaxed and well looked after.
The Dentist was amazing…he talked to me throughout the whole procedure, making sure I was ok and comfortable.
And afterwards explained everything he had done and what my options were for future treatment.
The dental assistant was amazing too, I had a small wait and she came to check on me in reception to keep me updated.
I’ve already passed your details along to friends and family.
I would highly recommend to anyone.
— Kerry M
Verified review (2005492)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
On holiday in Ipswich and booked a treatment, wow !! From Hannah on reception to Jane the treatment coordinator, I was made to feel so welcome and special, then with my treatment with Dr Tocca , I can’t recommend lighthouse high enough ❤️
— Louise Watson
T172671
Review left 2 years ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for your beautiful review! We're delighted to hear that you had such a positive experience with us at Lighthouse during your holiday in Ipswich. Our team, from Hannah at reception to Jane, our treatment coordinator, and Dr. Tocca, strives to make every patient feel welcome and special. Your kind words and recommendation mean a lot to us. Thank you from the entire team
Review from Google
All Staff are helpful and approachable. They make very clear what they are doing and what steps can be taken. Reassuring and professional. I will reccomend this dentist, even to nervous patients.
— Myre Haywood
T172612
Review left 2 years ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff helpful and approachable. Our team strives to provide clear communication and reassurance to all our patients, and it's wonderful to know that this made a positive impact on your visit.
Your recommendation means a lot to us, especially for nervous patients. We are committed to offering professional and compassionate care to ensure every patient feels comfortable and well-informed throughout their treatment.
Thank you once again for your kind words. We look forward to continuing to provide you with excellent dental care.
Review from Google
Kate Ranson is a brilliant dentist who I have total confidence in. She and her team have really improved my teeth and dental hygiene. Just wish I had visited lighthouse surgery a lot earlier in my life.
— Derek Allen
T172613
Review left 2 years ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for your very kind review! We're very happy to hear about your positive experience with Dr. Kate Ranson and our team at Lighthouse Dental Practice. Your confidence in us means a lot and we are here for all your future dental needs. Looking forward to seeing you at your next visit!
Thank you from Dr Ranson and the entire team
Review from Google
Clear and concise appointment, made me feel very comfortable, explained all and any findings, and allowed time for me to ask questions.
— Nick Williams
T172418
Review left 2 years ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you very much for your wonderful feedback! We are glad to hear that you felt comfortable and well-informed during your appointment. Our goal is to ensure every patient feels heard and understood. Thank you once again.
Review from Google
Very good,nice reception, caring Dentist,got my smile back.
— Barrington Mason
T172319
Review left 2 years ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for your lovely feedback!
We are very pleased to hear you had a positive experience.
We will share your kind words with the reception team and your dentist—it will mean a lot to them.
Thank you !
Hygienist appointment
Staff friendly as always. Summer is very knowledgeable and always happy to answer questions. She also takes into account that you may be uncomfortable and need a break from the teeth cleaning, so very considerate. I’ve found at other places the hygienists are not as accommodating. Highly recommend.
— Dain E
Verified review (2002996)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Tooth extracted
I went in for a tooth extraction and wasn’t looking forward to it as it was my first. Dec and her nurse(sorry forgot her name) was very kind and explained everything. The experience was made a lot easier with their friendly and supportive attitude, thanks.
— Jason C
Verified review (2001972)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
Had an appointment with Hygeinist who was good and cleaned and polished my teeth. Saw lovely dentist who was kind and thorough. Needed an X ray to check but could not tolerate the equipment in my mouth!! She did not press it and I was very happy with the care I received, thank you, including the reception team.
— Helen Meyer
T171752
Review left 2 years ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you very much for sharing your experience! We’re glad to hear that you had a positive visit with our hygienist and dentist. We understand that some procedures can be uncomfortable, and we’re pleased that you felt well-cared for throughout your appointment. Your kind words about our reception team are also greatly appreciated. We look forward to seeing you again soon.
