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The Lighthouse Dental Practice

Lighthouse Dental Practice, 27 High Street, Ipswich, IP1 3QH

Excellent rating from 636 reviews

5 out of 5 stars

+ 541 reviews from Google 1177 total reviews

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Latest Reviews by Working Feedback

Lovely people

5 out of 5 stars
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Lovely people, the staff are so friendly and helpful.

— Teresa B

Verified review (1945318) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? (tap on a rating) 5 out of 5 stars

A pleasure to deal with

5 out of 5 stars
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Staff polite, helpful, a pleasure to deal with, well done.

— Timothy B

Verified review (1945299) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? (tap on a rating) 5 out of 5 stars

Wonderful service

5 out of 5 stars
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Wonderful service all round - thank you very much!!

— Sam R

Verified review (1944614) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? (tap on a rating) 5 out of 5 stars

An ethical approach to dentistry

5 out of 5 stars
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Friendly team with an ethical approach to dentistry which is rare within the private sector. Highly recommended.

— Marie P

Verified review (1944042) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? (tap on a rating) 5 out of 5 stars

Treated with respect and compassion.

5 out of 5 stars
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As always I was treated very well by all concerned. The receptionist was helpful, the hygienist was very good answering with helpfulness some questions I put to her. My mobile ran out of money and the receptionist kindly called a taxi and kept a lookout for it to arrive. I was then helped down the steps and into my taxi by the tall lady with short hair. I consider that as going above and beyond.

— Anonymous

Verified review (1943946) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Really lovely staff

5 out of 5 stars
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Really lovely staff, I think this is just stand out for this practice.

— Sarah P

Verified review (1943934) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? (tap on a rating) 5 out of 5 stars

The practice is great

5 out of 5 stars
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I need to be better at remembering names but the hygienists at lighthouse are great and are supportive when in the the process of the cleaning exercise, keep that up. The advice is always clear and I need to be more sensible in looking after my own teeth. The practice is great and give all the team (admin and medical pros) a pat on the back.

— Michael M

Verified review (1943582) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? (tap on a rating) 5 out of 5 stars

Very good care

5 out of 5 stars
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Very professional service, very good care and went in early!

— Andrew M

Verified review (1942307) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? (tap on a rating) 5 out of 5 stars

Broken crown

5 out of 5 stars
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I needed an emergency appointment as I had a broken crown that was extremely uncomfortable. The receptionist was so lovely and really went out of her way to get me in on the day. My dentist is always so lovely and sorted the crown out easily and without any pain. I'm so grateful!

— Anonymous

Verified review (1942259) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? (tap on a rating) 5 out of 5 stars

The Lighthouse Dental Practice

5 out of 5 stars
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Kind and informative.

— Deryn C

Verified review (1939897) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? (tap on a rating) 5 out of 5 stars

Excellent staff

5 out of 5 stars
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Excellent staff and friendly.

— Anonymous

Verified review (1938511) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? (tap on a rating) 5 out of 5 stars

Recommend it to anyone

5 out of 5 stars
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My first routine visit with dentist Andrea Margariti, today. She instantly made me feel at ease and explained what she was doing as well as what needed to be done in a very caring way.
I also had a hygienist visit with Roberta Coe who painstakingly cleaned my teeth manually as opposed to using the water system due to sensitivity.
I can’t praise this dental practice enough and would be happy to recommend it to anyone needing to find a dentist.

— Anonymous

Verified review (1938430) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? (tap on a rating) 5 out of 5 stars

Put me at complete ease

5 out of 5 stars
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As a nervous patient, my hygienist put me at complete ease. I didn’t even flinch. Thank you.

— Anonymous

Verified review (1937842) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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Wonderful staff, always very friendly and helpful.

— K W

T153666 Review left 2 years ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you very much for your kind words!
Providing friendly and helpful service is at the core of what we do, and it is wonderful to know that our service has made a difference for you.

We truly value your feedback and appreciate you taking the time to share your thoughts. Thank you very much.
Lighthouse Dental Practice Team

Review from Google

5 out of 5 stars
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Thank you Dr Tocca and Dr Margariti for the work they have done on my teeth. I’m so happy with my result. They pay great attention to detail and always listen to my concerns. The reception staff are always so friendly and helpful. I would always highly recommend.

— Ashleigh Vincent

T153667 Review left 2 years ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you for your wonderful review!
We are delighted to hear that you are happy with the results of your dental work. Dr. Tocca and Dr. Margariti are dedicated to providing exceptional care and ensuring that every detail is attended to. We are also grateful for your kind words about our reception staff; they strive to make every visit welcoming and seamless. Your recommendations mean a lot to us, and we look forward to continuing to provide you with excellent dental care.
Thank you once again for your review, we very much appreciate it,

Friendliness of the staff

5 out of 5 stars
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Friendliness of the staff. Clean and hygienic too.

— Anonymous

Verified review (1936838) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? (tap on a rating) 5 out of 5 stars

Very professional and kind

5 out of 5 stars
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Everyone I came in contact with on my visit today was courteous, very professional and kind. As usual, a reassuring visit to the dentist, makes me not worry about my next visit.

— Anonymous

Verified review (1936706) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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Very professional service when l had problems with my teeth,

— David Pratt

T153258 Review left 2 years ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Dear Mr Pratt,

Thank you very much for your kind words and feedback!
We are committed to providing professional and high quality care to all our patients.
Thank you once again for taking the time and leave us your feedback. We very much appreciate it. Thank you from the entire team!

Happy with treatment

5 out of 5 stars
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Never have any complaints. In on time and happy with treatment.

— Anonymous

Verified review (1933730) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? (tap on a rating) 5 out of 5 stars

Friendly and helpful

5 out of 5 stars
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Everybody was friendly and helpful and interested in helping, very clean and not as stressful as I had expected.

— Anonymous

Verified review (1932952) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? (tap on a rating) 5 out of 5 stars