Verified review (2340775)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
I think this has to be one of the best dentists in the country. They are respectful, professional and at the same time, very approachable. I still have work needed, but I know I will be less anxious when visiting the surgery again.
— Deana Martin
T354658
Review left 6 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for your wonderful review. We are delighted to hear that you feel respected, supported, and at ease with our team. Creating a professional yet approachable environment is something we take great pride in, and it is lovely to know this has helped reduce your anxiety about future visits. We appreciate your kind words and look forward to continuing your care.
Excellent job
Excellent job, well pleased, thank you so much
— Theresa F
Verified review (2337107)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Efficient and friendly
The service was the usual efficient and friendly experience
— Anonymous
Verified review (2336245)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Helpful and understanding
Special thanks to Chernette for arranging for me to see Kate Ranson early, as there was a misunderstanding about my hygienist appointment.
Chernette has always been very helpful and understanding and, along with the other staff at the surgery extremely professional.
— Neil R
Verified review (2335271)
Review left 6 months ago
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Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
Great dental surgery all three of our children attended and honestly can’t thank all staff as well as the dentist Mark enough. Everyone was so lovely and so welcoming. Thank you so much
— Anonymous
T350114
Review left 6 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for your lovely review. We are delighted to hear that all three of your children had such a positive experience with us. Mark and the whole team will be thrilled to know their care and kindness made you feel so welcomed and supported. We truly appreciate your kind words and your trust in our practice. Thank you again.
Great
Great, friendly service
— Peter R
Verified review (2334132)
Review left 6 months ago
This review was collected via SMS feedback service.
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Treated as an individual
I was made to feel relaxed and treated as an individual
— Denise T
Verified review (2332951)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Very professional
Very professional and knowledgeable
— Anonymous
Verified review (2332042)
Review left 6 months ago
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Amazing
Absolutely amazing. Appointment was for a check up but had broken tooth the day before. Had very quick check of teeth but the appointment was changed to having broken tooth sorted with my consent. Thought I would rather lose the pain than a check up. But after Kate had finished she said to book in next week for the check up.
— Julie G
Verified review (2332025)
Review left 6 months ago
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Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
I’ve been going to this practice for 45years and I’d recommend them to anyone that’s looking for a dentist as they are super friendly, very accommodating and the skills of the staff are fantastic.
I’ve needed different procedures through my life and the staff have always made me feel relaxed and supported, informed about the treatment I’m having and patient when I’ve had a wobble….i have never felt judged and their expertise and patience is just amazing. I can’t imagine doing anywhere else and I don’t think I ever will!!
5 stars…would absolutely recommend!!! ✨👌🏼
— Clara French
T348603
Review left 6 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for sharing such an incredible review. It means a great deal to us that you have trusted the practice for 45 years. We are delighted to hear that you have consistently felt supported, informed, and cared for throughout the different treatments you’ve needed over the years. Our team works hard to create a friendly, accommodating environment where patients feel relaxed and never judged, so your words really do resonate with us. We’re grateful for your continued trust and your wonderful recommendation. Thank you for being part of our practice for so long.
Review from Google
I have just recently joined the practice due to being informed by my previous practice that I was no longer in there books due to not seeing them for some time. At first I was very disappointed at having to find a new dental practice but very pleased to say I had no reason to feel this way, as Lighhouse dental practice so far is lovely. I am very nervous when visiting the dentist but Mr Davis was amazing! He has a very calming demeanour to him and explained everything before doing anything. Honestly I cannot recommend this place enough they seem to have an amazing team and truly care.
— Steven Mcgovern
T347832
Review left 6 months ago
This review complies with Google's policies.
A fantastic experience
Excellent. I was nervous having a check up but everyone was friendly, so I felt relaxed. All in all was a fantastic experience. Thanks
— Anonymous
Verified review (2330667)
Review left 6 months ago
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Overall, how was your experience of The Lighthouse Dental Practice?
The Lighthouse Dental Practice
My dentist, Kate, and her assistant are so talented, they managed to re build a broken tooth with such care, a tooth I thought would have to be extracted.
The practice managed to find me a 1 hour slot on the day I phoned at 9am.
— John N
Verified review (2330595)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Review from Google
Really nice and friendly dentist and all staff are friendly and the place is nice and warm. And they are really helpful. Excellent dentist thankyou
— diane mortimer
T347833
Review left 6 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for your lovely review. We are really pleased to hear that you found the dentist and our whole team friendly, helpful, and welcoming. Creating a warm, comfortable environment for our patients is so important to us, so your feedback means a great deal. Thank you again for your kind words.
Excellent
My dentist and Hygenist are both excellent
— Guy M
Verified review (2329803)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
My experience
Everything fine
— Anonymous
Verified review (2329564)
Review left 6 months ago
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Overall, how was your experience of The Lighthouse Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Very knowledgeable and personable, takes time to explain.
— Lorraine Deville
T346872
Review left 6 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for your kind words. We are glad our explanations were clear and helpful, and we appreciate you taking the time to share this feedback.
Personable experience
Had to have a crown fitted. Andrea is a great dentist - personable and happy to discuss and explain whats being done. Macey is a friendly and helpful dental nurse.
— Mark P
Verified review (2329144)
Review left 6 months ago
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An excellent & considerate visit
As always an excellent & considerate visit. Thank you for letting me know there was a slight delay on my appointment time (this helped me to control my anxiety)
— Angela H
Verified review (2328892)
Review left 6 months ago
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Overall, how was your experience of The Lighthouse Dental Practice?
