From the receptionist to the dentist.
I can not think I have ever had a bad experience at this practice, and I have been coming here for the last 20 years plus. Keep it up guys, your doing a great job!
β J MF
T345776
Review left 6 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for your wonderful feedback and for trusting us over the past 20 years. We are delighted to know that every visit has been a positive experience, from reception through to the dental team. Your loyalty means a lot to us, and we will continue working hard to provide the friendly, professional care all patients deserve.
Review from Google
Thank you so much to Lighthouse Dental Practice. I had lost all hope, after being dismissed by a rude 111 worker, but Lighthouse Dental Practice managed to get me in the same day for an emergency NHS appointment. The place is clean and warm and is located conveniently just a couple minutes walk from a multi-storey car park and bus station. Every member of staff I met there was lovely, helpful and polite. They made me feel at ease. I now have a treatment plan and feel much more positive about my teeth.
β Emma Green
T345189
Review left 6 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for sharing your experience with us. We are very glad we could help when you needed urgent care and that your visit left you feeling more positive. It is wonderful to hear that our team made you feel welcome and at ease. Thank you once again.
My experience
I had a discussion, explaining each procedure.
β Valerie C
Verified review (2325878)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
Excellent visit always make me feel at ease as I am a nervous patient
β Teresa Jackson
T342734
Review left 7 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
We sincerely appreciate your feedback and are pleased that our care has helped you feel comfortable.
Review from Google
Being a somewhat reluctant dentist patient, it took a lot to get me to make an appointment and I was very nervous. However, the Lighthouse practice were exceptional on making me feel at ease. Everything was explained to me before and during my examination and the dentist had a great bedside manner. I was not pushed into any treatment I didn't need but I was made fully aware of my options. I'm nearly at a point where I'm almost looking forward to further treatment!
β Dan Beadle
T342735
Review left 7 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for sharing your experience. We understand how difficult it can be to take that first step when feeling nervous, and we are delighted that our team was able to put you at ease. It is very good to hear that the clear explanations and supportive approach helped you feel comfortable and informed about your options. We look forward to continuing your care.
Love the hygienist
Very happy with the service, always very pleasant and helpful, love the hygienist, always very helpful
β Christine B
Verified review (2324584)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Quick, efficient, friendly
As usual the hygienist was quick, efficient, friendly and thorough.
β Mark P
Verified review (2324017)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
Great experience at Lighthouse yesterday, all staff really friendly and helpful, dental appointment was thorough and was well informed about what treatment was required and options available.
β scott W
T342167
Review left 7 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you for sharing your experience with us. We are happy to hear that you found our team friendly and helpful, and that your appointment was thorough and informative. It is great to know you felt well informed about your treatment and options. Thank you once again.
Attention to detail
I have been impressed by the quality of the care provided by Dr Tocca & the team at the Lighthouse Dental Practice. My problem was quickly diagnosed and a full treatment plan explained. All the work was carried out carefully with attention to detail. The final result has been excellent.
β Dennis T
Verified review (2323669)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
I have been impressed by the quality of the care provided by Dr Tocca & the team at the Lighthouse Dental Practice. My problem was quickly diagnosed and a full treatment plan explained. All the work was carried out carefully with attention to detail. The final result has been excellent.
β Den Tricker
T342168
Review left 7 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you for your generous feedback. We are delighted to hear that Dr Tocca and the team provided you with clear explanations, attentive care, and good results. Thank you once again.
Review from Google
There services quality out of 5 and very gently...
β Soniasamsul
T342169
Review left 7 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
We sincerely appreciate your feedback and are pleased our gentle approach met your expectations.
Review from Google
Mark is absolutely lovely. He made me feel at ease straight away, explained the work i need doing clearly, an took his time.
β Kerri Wales
T342170
Review left 7 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you for your kind words. We are so pleased to hear that Mark helped put you at ease and took the time to explain everything clearly. Your feedback means a lot to Mark and the team.
Excellent
Excellent, friendly service as always
β Anonymous
Verified review (2322331)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
Very gentle. Polite and explained everything clearly.
β Jacqueline Morrisson
T341418
Review left 7 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you very much for your lovely words. We are glad you felt comfortable and well informed during your visit
Brilliant
Superb - from being greeted by a receptionist, meeting Jade and the nurse, an amazing appointment. I was made to feel at ease, everything explained, treated with care and kindness - brilliant
β Anne T
Verified review (2321651)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?
Review from Google
Absolutely amazing dental practice my dentist Dr Tocca is the most amazing dentist best dentist ever he is the best of the best he was so caring kind and friendly and extremely professional explained my dental care plan so I understood explained what treatment was needed, I had a lot of dental work. Everyone from my lovely dental care coordinator to all the lovely ladies in reception who made me feel incredibly cared for and looked after kind caring and helped me so much as did the lovely dental assistants I met at my appointments. I will never ever go to any other dental practice this wonderful place has gone above and beyond for me on my dental surgery journey and I will forever be greatful to you all massive thanks , very highly recommend this amazing dental practice to anyone. Massive thank you again,
Elsie
β Elsie
T341419
Review left 7 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you sincerely for your generous and heartfelt feedback. We are honoured by your trust and delighted to know that Dr Tocca and the entire Lighthouse Dental Practice team were able to provide the care, clarity, and support you needed throughout your treatment journey. Your kind words about our dentist, care coordinator, reception team, and dental assistants mean so much to us. We are grateful for your recommendation and loyalty, and we remain committed to delivering the highest standards of professional, compassionate care. It is a privilege to support you, and we look forward to continuing to care for you in the future.
Review from Google
Friendly, good communication and treated with respect. Thanks Jade π
β Miriam Yagud
T341250
Review left 7 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you so much for your lovely words and we are glad Jade helped you feel comfortable and well cared for.
Review from Google
Very happy with this dentist, always friendly, thorough and professional.
β Marcus Bacon
T341107
Review left 7 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
Thank you for your kind words. We are delighted to hear that you are very happy with your experience and that our teamβs friendly, thorough, and professional approach has made a positive impression. Your feedback is greatly appreciated
Review from Google
Just the first visit so far, but being in a couple of the other clinics the Lighthouse has the most qualified and realistic approach. Will see how it goes, but quite possitive impression at the moment
β Olena Trotsenko
T340963
Review left 7 months ago
This review complies with Google's policies.
Reply from The Lighthouse Dental Practice
We sincerely appreciate your feedback and are glad your first visit left a positive impression, thank you.
My experience
Everybody at the practice are wonderful and caring.
β Angela K
Verified review (2320073)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice?