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The Lighthouse Dental Practice

Lighthouse Dental Practice, 27 High Street, Ipswich, IP1 3QH

Excellent rating from 636 reviews

5 out of 5 stars

+ 541 reviews from Google 1177 total reviews

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Latest Reviews by Working Feedback

The end results are very satisfying

5 out of 5 stars
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Hygienist Summer Halfhide is so thorough and reassuring. Every step is explained carefully and the end results are very satisfying.

— Elaine G

Verified review (2319826) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Understanding team

5 out of 5 stars
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Great understanding team of dentists and hygienists. They are very friendly and I trust them completely. NEVER felt pain or discomfort at the Lighthouse practice and thoroughly recommend!!!

— Patricia F

Verified review (2318839) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Sensitive and understanding approach

5 out of 5 stars
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I would like to say thank you for the recent treatment I received at Lighthouse Dental Practice.
I was offered professional but discerning attention in all aspects, and was kept informed of each step of my treatment and costs.

The treatment I needed was complex - my dentist was thorough and skilled - he spoke with a specialist colleague to ensure the best outcome was achieved for me.

I have overcome my longstanding, embedded fear of dental treatment due to the sensitive and understanding approach given by my dentist.

— Elizabeth H

Verified review (2317670) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Caring and competent professionals

5 out of 5 stars
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I feel I’m very lucky to have such caring and competent professionals at the Lighthouse Dental Practice

— Anonymous

Verified review (2315820) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I had an excellent experience getting composite bonding done by the lovely Andrea! All the staff were incredibly friendly and professional! I left feeling so happy with my teeth and my confidence with my smile has already improved so much.

— Bethany sanderson

T338345 Review left 7 months ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you for sharing your wonderful feedback. We’re delighted to hear that Andrea and the team made your composite bonding experience so positive. It’s fantastic to know you left feeling happy with your teeth and more confident in your smile.

Hygiene treatment

5 out of 5 stars
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As ever a comprehensive hygiene treatment.

— Martin P

Verified review (2314231) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Very pleased with my treatment

5 out of 5 stars
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Very relaxed and at ease, I have always found everyone polite and helpful and have been very pleased with my treatment

— Neil P

Verified review (2314043) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

All treatment is carefully explained

5 out of 5 stars
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What a friendly practice it is. You are not rushed, all the staff are helpful and caring. I now don’t mind going to a dentist! All treatment is carefully explained as it’s being done.

— Leita B

Verified review (2313744) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Recommend to anyone

5 out of 5 stars
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Appointment time kept with hygienist and dentist was very friendly and professional, would recommend to anyone.

— Anonymous

Verified review (2313342) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This is a great practice: everyone I’ve met there has been friendly and professional. Special mention for Jade, who is a great dentist; very knowledgeable and kind, which puts you at ease as a patient, for sure. Thank you, all!

— Ilona Stretch

T337081 Review left 7 months ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

We greatly appreciate your generous feedback and are pleased to know Jade and the team made your experience positive. Thank you very much for sharing your experience, it is much appreciated.

Review from Google

5 out of 5 stars
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As always, my appointment was through. Dr Tocca explained everything he was doing and why. He gave me advice on how to continue my oral hygiene health and helped me understand how look after my sensitive tooth. All round good service as usual. My hygienist explained everything she was doing and gave me some advice on how to continue to have a good oral health routine. Everyone from the ladies on the reception to the assistants who helped Dr Tocca and the hygienist was welcoming and friendly. Thank you.

— Franstine Jones

T337082 Review left 7 months ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Dear Mrs Jones, Thank you very much for sharing your experience. We are delighted to hear that Dr Tocca and your hygienist provided clear explanations and helpful advice to support your oral health, and that our reception team and dental nurse made you feel welcome throughout your visit. Your kind words mean a lot to us, and we remain committed to delivering friendly, professional care at every appointment.

Review from Google

5 out of 5 stars
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First time visit Very easy to book. Friendly and helpful staff. I was not pushed into taking treatment that wasn’t needed which was refreshing. Had a cracked tooth so was seen as an emergency.

— legendabyssinians

T336706 Review left 7 months ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you for sharing your experience of your first visit. We are pleased to hear that booking was straightforward, our staff were friendly and helpful, and that you felt supported without any pressure regarding treatment. We are glad we could assist promptly with your emergency and look forward to continuing your care. Thank you once again.

Check up

5 out of 5 stars
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What an enlightening experience. Met with courtesy and efficiency before seeing the very experienced and professional dentist.

— Jimbabwe

Verified review (2311467) Review left 7 months ago
This review was collected via online systems.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Zara Mcewan

T334449 Review left 7 months ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you so much for your review, it is greatly appreciated.

Highly recommend this practice

5 out of 5 stars
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All staff are friendly and professional. Dr Tocca takes time to explain and discuss the procedure and instills confidence. I would highly recommend this practice.

— Anonymous

Verified review (2308280) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Very welcoming and helpful staff, which I was super grateful for being my first visit.

— Kimberley Harvey

T334080 Review left 7 months ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

We sincerely appreciate your feedback and are pleased our team provided a welcoming and helpful first visit

Couldn’t fault the service

5 out of 5 stars
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Excellent, friendly service. Gave my teeth a thorough clean & polish. Couldn’t fault the service today.

— Anonymous

Verified review (2305973) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars

Courtesy, kindness

4 out of 5 stars
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I was shown courtesy, kindness above and beyond. The young lady on reception kept a lookout for my taxi and even helped me on the steps, across the road and into the car.

— Jean L

Verified review (2305395) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Jade was so lovely and put me at ease from start to finish.

— Leanne Duke

T331753 Review left 8 months ago
This review complies with Google's policies.

Reply from The Lighthouse Dental Practice

Thank you for your kind words. We’re delighted to hear that Jade made you feel comfortable and at ease throughout your visit. Your feedback means a lot to all of us, thank you.

Punctual

5 out of 5 stars
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Great service. Punctual. Informative.

— Anonymous

Verified review (2304150) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of The Lighthouse Dental Practice? 5 out of 5 stars